mod 3: business in action Flashcards

1
Q

business life cycle

A

a theoretic cycle with distinct phases a business goes through as it develops. The nature, operation, and organisation of the business changes as the business progresses from one stage to the next.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

business life cycle stages

A
  1. establishment
  2. growth
  3. maturity
  4. post maturity; steady state, renewal, decline
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

business life cycle: establishment

A

Birth of the business where profit is negative. The owner has invested significantly and the business is very vulnerable at this time. The aim is to get the business onto a stable foundation of profitable sales and a consistent cash flow.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

business life cycle: growth

A

The business will experience growth in volume and rate of sales from regular customers, cashflow will be positive. With growth comes the complexity of long-term planning. Advertisement is important as the need to make investments in relevant equipment/employees is to ensure a good reputation.
Owners must be careful not to expand faster than their business can adapt to changes.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

business life cycle: common ways of growth

A

sales volume, profitability, accumulation of value, number of staff, number of outlets, number of products offered

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

vertical integration

A

business expands at different but related levels in production
eg. woolies expanding to have farms

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

horizontal integration

A

business expands by merging/acquiring another business with similar products
eg. woolies buying IGA

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

merger

A

owners of two separate businesses agree to combine resources and form a new organisation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

acquisition (takeover)

A

when a business takes control of another business by purchasing controlling interest

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

diversification

A

when a business merges with/acquires a totally seperate business
eg. woolies merging with Caltex

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

business life cycle: maturity

A

sales come to a plateau, the business is thriving with a good customer base and cash flow. A more formal, detailed approach for long term should take place. It may be wise to reevaluate the business’ vision and mission statements to match the business and possibly restructuring.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

restructuring

A

changing the legal, ownership, operational, or other structures of a business to make it more profitable or better organised for present needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

business life cycle: post-maturity

A

once a business reaches this, it can either:
- steady state; continues to operate at the same level, stops expansion spending, focus on existing customers, can’t be maintained forever

  • renewal; increasing sales and profits due to new growth areas, direct results of new market being tapped to create areas of growth, expanding breadth/depth of products
  • decline; falling sales and profits resulting in business failure, difficult to reverse as it is hard to get debt finance and credit from suppliers, products become obsolete, well-qualified employees may begin to seek out better opportunity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

transformation process: the 4Vs

A

volume, variety, variation in demand, visibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

the 4Vs: volume

A

the amount of output that a business’ transformation process can produce. Businesses aim to achieve volume flexibility which refers to how quickly a business can adjust to increase/decrease demand (variation) to reduce lead times, is an indicator of speed and flexibility.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

the 4Vs: variety

A

the mix of products and services (breadth and depth). Mix flexibility is product range and variety. Marketing is responsible for determining the mix, but operations is responsible for their production. greater variety=greater operations process required.

17
Q

the 4Vs: variation in demand

A

how the transformation process reacts/responds during periods of variation in demand. Peaks in demand can place transformation processes under significant pressure.

18
Q

the 4Vs: visibility

A

the contact a business has with its customers in relation to the operations process (customer contact). Customer contact may affect the transformation process because it shapes what businesses make, how they make it, and is crucial to customer perception.
customer feedback either direct (surveys) or indirect (sales data)