Models Flashcards
(17 cards)
What are the 4 factors for resistance to change from K+S?
Self-interest, Different assessment of situation, Low tolerance/Interia (Status quo), Misunderstanding/Misinformation
What are the 6 ways to overcome resistance to change from K+S?
Education & communication, Participation, Facilitation & support, Manipulation & Co-option, Negotiation, Coercion
What are the 3 factors in Elkington’s TBL?
People, Planet, Profit
What are the 4 areas of Handy’s classes of culture?
Power, Role, Task, Person
What are the difference between hygiene factors and motivating factors? (Herzberg)
Hygiene = Not inherently a motivator, however the lack of these would be demotivating.
Motivating = Factors that purely motivate and increase job satisfaction
What falls under New Product, New Market in the Ansoff matrix?
Diversification
What falls under Existing Product, New Market in the Ansoff matrix?
Market Development
What falls under New Product, Existing Market in the Ansoff matrix?
Product Development
What falls under Existing Product, Existing Market in the Ansoff matrix?
Market Penetration
What are the forces in Porter’s 5 forces theory?
Bargaining power of Suppliers
Bargaining power of Customers
Threat of Substitutes
Threat of New Entrants
Middle: Intensity of Rivalry
What strategy comes from Lower Cost and a Niche Market in Porter’s generic strategies?
Cost Focus
What strategy comes from Lower Cost and a Mass Market in Porter’s generic strategies?
Cost Leadership
What strategy comes from Differentiation and a Niche Market in Porter’s generic strategies?
Differentiation Focus
What strategy comes from Differentiation and a Mass Market in Porter’s generic strategies?
Differentiation
What are the 5 factors in Maslow’s hierarchy of needs (Ascending)
Physiological, Safety, Social, Self-Esteem, Self-Actualisation
What was Taylor’s view on what motivated people
Financial Rewards that:
Were based on targets
Rewarded people who met targets
Also piece-rate based
What are the 4 factors that a business should monitor in the Balanced Scorecard
Top: Financial
Bottom: Learning and Growth
Left: Customer
Right: Internal Processes
Each of these should have influence from the Vision and Strategy of the business
