Modern Approaches to Management Flashcards

1
Q

the process of planning and organizing the resources and activities of a business to achieve specific goals in the most effective and efficient manner possible

A

management

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2
Q

key management issues

A
  1. understanding/responding to the external environment
    2.developing a culture
  2. developing and empowering employees
  3. creating climate of excellence
  4. finding competitive advantage
  5. managing change
  6. applying new technology
  7. establishing vision, mission, and goals
  8. improving strategic thinking
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3
Q

adopts an approach to management that balances scientific methodology with humanistic psychology. It uses emerging technologies and statistical analysis to make decisions, streamline operations and quantify performance

A

modern management theory

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4
Q

“management is art of getting things done through people”

A

modern concept of management

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5
Q

major modern approaches used for work management

A
  1. quantitative approach
  2. system approach
  3. contingency or situational approach
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6
Q

4 modern management theories

A
  1. the scientific management theories
  2. administrative management theories
  3. the general systems theory
  4. X&Y management theory
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7
Q

a method of improving efficiency in the workforce. As its name implies, this management theory uses scientific methods to assess work processes.

A

The Scientific Management Theory.

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8
Q

The scientific method consists of three steps:

A
  1. observation
  2. experimentation
  3. analysis
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9
Q

five vital principles of scientific management

A
  1. replacing rules of thumb with science (organized knowledge)
  2. obtaining harmony in the group action, rather than discord
  3. achieving cooperation of human beings, rather chaotic individualism
  4. working for maximum output, rather than restricted output
  5. developing all workers to the fullest extent possible for their own and their company’s highest prosperity
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10
Q

attempts to find a rational way
to design an organization as a whole.

A

Henri Fayol’s Administrative Management Theory

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11
Q

features of administrative management

A
  • formalized administrative structure
  • division of labor
  • proper information flow
  • defines role and responsibility
  • official record
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12
Q

the set of general rules that guide the managers to manage an organization

A

The General Systems Theory

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13
Q

Contingency approach to managing

A
  1. contingency audit
  2. develop the intervention strategy
  3. implement the change strategy
  4. evaluate results and update the GCT data base
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14
Q

are part of motivational theories. Both the theories, which are very different from each other, are used by managers to motivate their employees.

A

X and Y management theories

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15
Q

gives importance to supervision

A

theory x

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16
Q

stresses on rewards and recognition.

A

theory y

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17
Q

types of business organization

A
  • limited companies
  • sole traders
  • partnerships
  • cooperatives
18
Q

The corporation so formed is treated in English law as a separate entity, independent of its members. The corporation, or ‘company’, as it is generally called, is capable of owning property, employing people, making contracts, and of suing or being sued

A

limited companies

19
Q

two categories of limited companies

A
  • Public Limited Companies
  • Private Limited Companies
20
Q

the system of rules, practices, and processes by which a firm is directed and controlled

A

corporate governance

21
Q

essentially involves balancing the interests of a company’s many stakeholders, such as shareholders, senior management executives, customers, suppliers, financiers, the government, and the community

A

corporate governance

22
Q

the structure of rules, practices, and processes used to direct and
manage a company

A

corporate governance

23
Q

The board of directors must treat shareholders, employees,
vendors, and communities fairly and with equal consideration.

A

fairness

24
Q

The board should provide timely, accurate, and clear information about such things as financial performance, conflicts of interest, and risks to shareholders and other stakeholders.

A

transparency

25
Q

The board and management must determine risks of all kinds and how best to control them. They must act on those recommendations to manage them. They must inform all relevant parties about the existence and status of risks

A

risk management

26
Q

The board is responsible for the oversight of corporate matters
and management activities.

A

responsibility

27
Q

The board must explain the purpose of a company’s activities
and the results of its conduct.

A

accountability

28
Q

the principles of corporate governance

A
  • fairness
  • transparency
  • risk management
  • responsibility
  • accountability
29
Q

4P’s of corporate governance

A

*People
*Process
*Performance
*Purpose

30
Q

this approach suggests various mathematical and statistical formulas to solve the management issue

A

quantitative approach

31
Q

this approach suggest to split the main tasks to into small inter-related units to manage all the units separately

A

system approach

32
Q

provides the suggestion of using different methodologies in different situation

A

contingency or situational approach

33
Q

various metrics used in this approach are theory of probability, sampling analysis, correlation analysis, time series analysis, ratio analysis, variance analysis etc.

A

quantitative approach

34
Q

this approach work on the concept that single style of leadership cannot be applied to all the situations

A

contingency or situational approach

35
Q

4 C’s of modern marketing

A
  • customer
  • communication
  • convenience
  • cost
36
Q

3 scientific method of scientific management theory

A
  • observation
  • experimentation
  • analysis
37
Q

the primary force influencing corporate governance

A

board of directors

38
Q

value creation

A
  • position
  • human resource
39
Q

functions of management

A
  • planning
  • organizing
  • leading
  • controlling
  • staffing
40
Q

demographic profiles

A
  • age
  • gender
  • civil status
  • monthly income