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Production and Operations Management > Module 1 > Flashcards

Module 1 Flashcards

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1
Q

Collection of interrelated entities

A

System

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2
Q

converts a set of inputs into a set of desired outputs

A

Production

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3
Q

Elements/parts of a production system

A
  1. Inputs
  2. Conversion or transformation process
  3. Outputs
  4. Transportation Subsystem
  5. Communication Subsystem
  6. Control or decision-making subsystem
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4
Q

As a system is also known as ā€œ______ā€

A

system concept of production

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5
Q

The Nature of Production and Operations Management

A

a. As a system

b. As an organizational function

c. As a conversion or transformation process

d. As a means of creating utility

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6
Q

3 basic organizational function of production and Operations Management

A
  1. Marketing
  2. Production/Operations
  3. Finance/Accounting
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7
Q

Build and maintain strong relationshis both intra-organizational and inter-organizational

A

As an organizational function

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8
Q

The conversion process is consisting of several ššœšš–ššŠšš•šš• activities reffered as ā€œ____ā€?

A

Operations

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9
Q

____ is the power of satisfying human needs

A

Utility

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10
Q

Types of Utilities

A
  1. Form
  2. Place
  3. Time
  4. Possession
  5. Service
  6. Knowledge
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11
Q

Is the application of Management principles to the production function in a productive system

A

Production Management

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12
Q

Set of activities that creates value in form of goods and/or services by transforming inputs into outputs.

A

Operations Management

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13
Q

Objectives of production management

A
  1. Right Quality
  2. Right Quantity
  3. Right Time
  4. Right Manufacturing Cost
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14
Q

Objectives of Operations Management

A
  1. The Customer Service Objectives
  2. The Resource Utilization Objective
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15
Q

Difference Between Goods and Services

A

see ppt.

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16
Q

Difference between productions and Operations management

A

see ppt.

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17
Q

Responsibilities of Operations Manager

A

a. Meeting the requirements of quality demanded by customers

b. Establishing realistic delivery or completion dates

c. Producing the required volume of products to meet the demand

d. Selection and application of most economic methods or processes

e. Controlling the cost of inputs and conversion

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18
Q

5Pā€™s of Production Management

A
  1. Product
  2. Process
  3. Plant
  4. People
  5. Programs
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19
Q

Aspects of products are;

A
  1. Quantity and Quality
  2. Reliability
  3. Performance
  4. Delivery Schedule
  5. Selling Price
  6. Aesthetics
  7. Ergonomics
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20
Q

Factors to be kept in mind in the process:

A
  1. Safety
  2. The capacity that is available
  3. The production types
  4. Cost of manufacturing
  5. Maintenance
  6. Plant Layout
  7. Labor Skills
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21
Q

One of the most important assets of a production firm

A

Plant

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22
Q

A plant must be

A

effective

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23
Q

___ must be effective enough to allow smooth movement of materials and manpower

24
Q

Biggest assets for manufacturing firms

25
Mandatory to match ____ with a ____ ___ he is capable of doing.
Individual Perfect Job
26
There should be a _____ _____ for the implementation and completion of various programs.
Proper Time Schedule
27
Programs are related to;
1. Storage 2. Purchasing 3. Transport 4. Maintenance
28
5M's of Operations Management
1. Manpower 2. Materials 3. Machineries 4. Money 5. Methods
29
The ____ of the product is established based upon the customer's ____
Quality Need
30
The right quality is not necessarily ____ ______
Best quality
31
To provide agreed/adequate levels of customer service
The customer service objective
32
To achieve adequate levels of resource utilization
The resource utilization objective
33
Operations management came to prominence in the ___ century, but it's roots can be traced back to the ___ and ___ century
20th 18th and 19th
34
Scottish Philosopher and father of modern economics
Adam Smith
35
In _____ Adam Smith wrote"___ ______ __ _______." In which he described the ________ __ _____.
1776 The Wealth of Nations Division of Labor
36
Introduced the assembly line
Henry Ford
37
4 Periods under the history of production & operations management
1. Pre-Industrial 2. Post-Industrial 3. Post-World War II 4. Modern Day
38
During the ______ ______, machineries allowed factories to grow in capacity and greatly increased their output
Industrial revolution
39
The 2 individuals who helped overcame the inefficiencies of production in the early 20th century
Fredrick Winslow Taylor Henry Ford
40
He developed the scientific approach
Fredrick Winslow Taylor
41
Developed the J-I-T system
Taiichi Ohno
42
J-I-T system meaning
Just in time system
43
In this period the development of computational technology allowed for a greater degree of data to be analyzed by firms
Post-World War II
44
Is a system for mapping, improving and monitoring operations processes.
Quality management system
45
ISO stands for
International Organization for Standardization
46
It makes use of statistics to lessen the defects or deviation of products
Six Sigma
47
He developed the six sigma
Bill Smith (at Motorola 1980's)
48
Key issues for Today's Business Operations
1. Economic conditions 2. Innovating 3. Quality Problems 4. Risk Management 5. Competing in the global economy
49
Greatest Happiness principle
Utilitarian Principle
50
Enumerate the different principles under Business Ethics
1. Rights Principle 2. Fairness Principle 3. Common Good Principle 4. Virtue Principle
51
Generates the demand or takes customrts' orders for a product or service
Marketing
52
Creates the product
Production/Operations
53
Keeps track of how well the organization is performing, and takes care of cash inflow and cash outflow
Finance/Accounting
54
This relationship exist between production/operations department and suppliers
Inter-organizational RS
55
Intra-organizational relationship calls for ___?
Cross functional coordination

Production and Operations Management (1 decks)

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