MODULE 1-4 Flashcards
(30 cards)
is a
transmission of thoughts from one mind to others. It is a process by which people share thoughts, ideas
and feelings with each other.
COMMUNICATION
the person giving out the information;
SENDER/SPEAKER
the information being communicated;
MESSAGE
the format in which the information is being conveyed;
MEDIUM CHANEL
the person receiving the information.
RECEIVER/RECIPIENT
something that comes from the inside of the speaker like hunger or
wandering thoughts.
INTERNAL INFERENCE
is something that is heard or used outside or within the environment.
An example is noise.
EXTERNAL INFERENCE
response or information given by the receiver back to the sender.
FEEDBACK
communication was conceived as a one-way process.
LINEAR MODEL
improves on the ideas expressed in the linear models,
first, by accounting for the feedback receivers (listeners) return to senders, so that meaning is created by
senders and receivers.
INTERACTIVE MODEL
expands on the earlier models by accounting for the
simultaneous sending and receiving of messages during a communication interaction, as well as the
numerous ways in which the communication situation might influence the interaction.
TRANSACTIONAL MODEL
The communication in which the sender uses words, whether spoken or written, to transmit the message
to the receiver is known as
VERBAL COMMUNICATION
is the process of sending and receiving messages without using words, either
spoken or written. This type of communication uses signs, signal, movements and tone to send
messages.
NON-VERBAL COMMUNICATION
also termed as official communication, it is a type of communication
in which the sender follows a pre-defined channel to transmit the information.
FORMAL COMMUNICATION
most commonly known as the grapevine of communication, this is the
type in which the sender does not follow any pre-defined channels to transmit the information.
INFORMAL COMMUNICATION
– face to face communication, lectures, phone calls, seminars, etc.
ORAL
Letters, E- mail, SMS, etc.
WRITTEN
The use of time in communication is ________, which speaks about the
CHRONEMICS
The volume, tone of voice and pitch used by the sender for communicating a message.
VOCALICS
The use of touch in a communication is the expression of feelings and emotions.
HAPTICS
It is the study of body language of a person, i.e., gestures, postures, facial expressions,
KINESICS
The distance maintained by a person while communicating with others,
communicates about the relationship of the person with others like intimate, personal, social and
public.
PROXEMICS
The appearance of a person speaks about his personality, i.e. by way of clothing,
carrying jewelry, lifestyle etc.
ARTIFACTS
the message is delivered in understandable manner
CLEAR
