Module 2

Question 1

What group of population is increasing faster than any other group of the population?

Answer 1

Elderly (Older adults)

Question 2

What is happening with healthcare?

Answer 2

It’s changing rapidly because people are living longer

Question 3

What population is increasing faster than other groups of the population?

Answer 3

Elderly (Older adults)

Question 4

What is a strategic plan?

Answer 4

Forecast what the future of the organization is by matching and aligning what the organization is capable of doing with external opportunities

Question 5

What describes the beliefs that guide the organization’s activities?

Answer 5

Values

Question 6

What describes the purpose of the organization and the reason it exists?

Answer 6

Mission statement

Question 7

An explanation of the systems of belief that determine how the mission and vision will be achieved?

Answer 7

Philosophy

Question 8

What describes future goals or aims of the organization?

Answer 8

Vision

Question 9

What serves as a guide for organizational decision-making?

Answer 9

Policy

Question 10

Step by step directions that provide guidelines for commonly occurring events is?

Answer 10

Procedure

Question 11

A chart that is a visual picture identifying lines of authority in the facility describes?

Answer 11

An organizational chart

Question 12

A theory that can be illustrated with a code situation?

Answer 12

Chaos theory

Question 13

What type of analysis is used in strategic planning?

Answer 13

SWOT (Strengths, Weaknesses, Opportunities, and Threats)

Question 14

Strategic planning is basically?

Answer 14

A written document with the goals of the org, how resources will be allocated, who will be responsible for it, and a timeline AKA business plan!

Question 15

First step of strategic planning?

Answer 15

Create a strategic mission and vision

Question 16

Second step of strategic planning?

Answer 16

Assess internal and external environment (SWOT)

Question 17

Third step of strategic planning?

Answer 17

Set goals and objectives

Question 18

Fourth step of strategic planning?

Answer 18

Develop strategies to achieve goals and objectives

Question 19

Fifth step of a strategic plan?

Answer 19

Plan an implementation of strategy

Question 20

Last step of a strategic plan?

Answer 20

Evaluate the plan

Question 21

Examples of policies?

Answer 21

Hand hygiene
Attendance
Patient Privacy
Consent
Patient Bill of Rights

Question 22

Examples of procedures?

Answer 22

Medication Administration
Catheter Insertion
Trach Care
IV Insertion

Question 23

Act of influencing people

Answer 23

Leadership

Question 24

Theory that assumes leaders are born with certain leadership characteristics?

Answer 24

Trait theory

Question 25

Management function that determines the type and number of people needed based on the budget and goals?

Answer 25

Staffing

Question 26

Theory stating anything that affects one part affects other parts of the organization as well?

Answer 26

System theory

Question 27

What type of authority is given to determine if organizations meet the conditions of participation?

Answer 27

Deeming Authority

Question 28

Flows from the mission statement; guides all actions of the organization?

Answer 28

Philosophy

Question 29

The management function where coaching occurs?

Answer 29

Directing

Question 30

Management function where results of work are compared with a standard of performance?

Answer 30

Controlling

Question 31

Coordinating the resources of people, time, and supplies to achieve a desired outcome?

Answer 31

Management

Question 32

Theory where no one leadership style is ideal for every situation?

Answer 32

Contingency (Situational) Theory

Question 33

Theory that studies interrelationships of multiple components or parts?

Answer 33

Complexity

Question 34

Assembling the required resources?

Answer 34

Organizing

Question 35

Organizations that ensure compliance with state and federal laws?

Answer 35

Regulatory

Question 36

Set of rules established to improve quality and protect beneficiaries?

Answer 36

Conditions of Participation

Question 37

All management functions are based on what?

Answer 37

Planning

Question 38

What is the purpose of regulatory organizations?

Answer 38

- Set the standards for operation - Ensure compliance w/ fed&state - Investigate regarding complaints

Question 39

Center for Medicare and Medicaid Services (CMS)

Answer 39

Largest and most influential; provides insurance for 65 y/o and people of certain income.

Question 40

An interpersonal process of participation by which someone takes guidance and direction from someone else to accomplish a goal?

Answer 40

Followership

Question 41

What are the steps of management?

Answer 41

Planning Organizing Staffing Directing Controlling

Question 42

What two companies deemed authority to enforce regulations from CMS?

Answer 42

The Joint Commission (TJC) Det Norske Veritas Healthcare Inc. (DNVHC)