Module 2: Hospital Administration Flashcards

1
Q

refers to managing and organizing healthcare facilities to ensure the efficient and effective delivery of healthcare services.

A

Hospital Administration

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2
Q

crucial for the smooth functioning of healthcare facilities. It ensures proper coordination among various departments,

A

Importance of Hospital Administration

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3
Q

Hospital Objectives

A
  • Providing high-quality patient care
  • Ensuring patient safety
  • Efficient resource management’
  • financial sustainability
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4
Q

Ensuring patients receive safe, effective, and
compassionate care

A

Providing high-quality patient care

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5
Q

Implementing measures to prevent medical errors, infections, and other potential risks.

A

Ensuring patient safety

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6
Q

Optimizing utilizing staff, equipment, and supplies to provide cost-effective care.

A

Efficient resource management

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7
Q

Managing finances effectively to ensure the hospital’s long-term viability and ability to invest in technology, infrastructure, and staff development.

A

financial sustainability

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8
Q

Implementing quality improvement initiatives to enhance
patient outcomes, patient satisfaction, and healthcare delivery.

A

Continuous quality improvement

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9
Q

a long-range specified state of accomplishment towards the activity it is directed. Not constrained by time or existing resources.

A

Goal

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10
Q

is a measurable state of accomplishment aimed towards the goal. Should include a description of “what” outcome is desired, “when” it is expected, and “where” it will take place.

A

Objective

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11
Q

Elements of Administration

A
  • Planning
  • Stuffing
  • Coordinating
  • Budgeting
  • Evaluation
  • Organization
  • Directing
  • Reporting
  • Supervising
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12
Q

considered the most essential element of the administrative process. The higher the level of administration, the more involvement and time devoted to planning. A good plan is the basis of any successful program.

A

Planning

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13
Q

projected or predetermined course of action designed to achieve a specific goal or objective.

A

Planning

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14
Q

Process of System Planning

A
  1. Establishing goals and objectives
  2. Designing alternative courses of action
  3. Analyzing and predicting the consequences
  4. Selecting the best course of action
  5. Implementing the selected plan and performing periodic evaluations to ensure the success of
    the plan.
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15
Q

Principles of Planning

A
  • PPBS: Planning/Programming/Budgeting system
  • PERT: Performance/Evaluation/Review technique
  • CPM: Critical Path Method
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16
Q

Level of Administration

A
  • Central Level
  • Intermediate Level
  • Local Level
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17
Q

Types of Hospitals

A
  • General Hospital
  • Specialized Hospital
  • Teaching Hospital
  • Private Hospital
  • Public Hospital
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18
Q

These hospitals provide medical and surgical services to treat various conditions and illnesses.

A

General Hospital

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19
Q

focus on pediatrics, oncology, cardiology, or orthopedics. They have specialized staff and facilities to cater to the unique needs of patients in those areas.

A

Specialized Hospitals

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20
Q

hospitals are affiliated with medical schools and are involved in training medical students, residents, and fellows. They often have research programs and provide advanced and specialized care.

A

Teaching Hospitals

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21
Q

are owned and funded by the government. They provide healthcare services to the general population, often focusing on underserved communities.

A

Public Hospitals

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21
Q

are owned and operated by individuals or organizations. They are usually funded through patient fees and private insurance.

A

Private hospitals

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22
Q

Staffing in Hospital

A
  • medical staff
  • nursing staff
  • allied health professional
  • administrative and support staff
  • Ancillary staff
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23
Q

Physicians, surgeons, specialists, and other healthcare professionals who
provide direct patient care.

A

Medical staff

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24
Q

Registered nurses (RNs), licensed practical nurses (LPNs), and nursing
assistants are crucial in-patient care, medication administration, and monitoring.

A

Nursing staff

25
Q

This category includes pharmacists, physical therapists, occupational therapists, radiologists, and laboratory technicians.

A

Allied Health professional

26
Q

These include personnel involved in hospital administration,
finance, human resources, medical records, billing, and patient services.

A

Administrative and support staff

27
Q

This includes individuals responsible for housekeeping, maintenance, security,
and food services.

A

Ancillary staff

28
Q

is to enable our patient/doctor/nurse team to do their job as quickly, efficiently, economically, effectively, and humanly as possible to develop and maintain a caring environment within the Hospital.

A

Management

29
Q

Principles of Management

A
  • Unity of Command
  • Span of Control
  • Homogenous Assignment
  • Delegation of Authority
30
Q

Functions of Management

A
  • Planning
  • Organizing
  • Staffing
  • Leading
  • Controlling
31
Q

involves selecting the mission, goals, objectives, and actions required. It is defined as setting objectives, determining resources, and selecting courses and requires decision-
making,

A

Planning

32
Q

includes the identification and classification of the required activities.

A

Organizing

33
Q

filling and keeping filled the positions in the organizational structure.

A

Staffing

34
Q

influences people to contribute effectively to the organization and group goals.

A

Leading/Directing

35
Q

This is the measuring and correcting of the activities of the subordinates to ensure that the events conform to the plans

A

Controlling

36
Q

Elements of Management

A
  • Personal Management
  • Financial management
  • Material Management
  • Time Management
37
Q

Elements of Management

function of caring for staff in the organization

A

Personal Management

38
Q

Steps of Personal Management

A
  • Human Resources Planning
  • Recruitment and Selection
39
Q

This is an informed decision-making process designed to ensure enough competent people and appropriate skills are available to perform jobs where and when needed.

A

Human Resource Planning

40
Q

aims to ensure that the organization’s demand for manpower is met by
attracting potential employees in a cost-effective and timely manner.

A

Recruitment and Selection

41
Q

Steps in Recruitment

A
  • Job Analysis
  • Attracting the Application
42
Q

Two components of Job Analysis

A
  • Job specification
  • Job description
43
Q

a summary of the knowledge, skills, and personal characteristics required of the job holder to carry out the job to an acceptable performance standard.

A

Job specification

44
Q

describes information about the job concerned viz title of job, overall purpose of the job, principle responsibilities, location of job, grade/salary level
of job etc.

A

Job description

45
Q

Attracting the Aplication

A
  • By advertisement
  • Evaluating Applicants
  • Selection
  • Placement and Development
46
Q

Elements of Management

one of the essential tasks of management and deals with how to
spend money and get maximum benefit for the organization.

A

Financial Management

47
Q

formal financial statements of policies, plans, and goals designed to assure that
actions are taken within boundaries laid down by top management.”

A

Budget

48
Q

A budget may be

A
  • Developement
  • Non-development (recurrent)
49
Q

part of the budget is used for a new expenditure process, usually for a limited period, traditionally prepared according to an annual developmental program called the Annual Developmental Budget.

A

Developmental budget

50
Q

a part of an organization’s budget for its non-developmental activities

A

Non-development budget

51
Q

means keeping an eye on budget expenditures to see if expenses are
according to the schedule and to avoid inappropriate use of funds.

A

Monitoring Budget

52
Q
  • Monthly statements
  • Excess statements
  • Accounting
  • Auditing
A

Tools for Monitoring

53
Q

This is an analysis of proposed or past expenditures with respect not only to their legality but also to their desirability.

A

Audit

54
Q

2 types of Audit

A
  • Pre-Audit
  • Post Audit
55
Q

audit takes place before payment.

A

Pre-Audit

56
Q

Audit done after payment has been made.

A

Post-Audit

57
Q

If the auditors are unsatisfied with any transactions, they discuss them with the managers. If the manager fails to satisfy them,

A

Audit Objection

58
Q

Elements of Management

It is the planning, purchasing, and maintaining of different items used in the hospitals. The job of a hospital administrator is to ensure;

A

Material Management

59
Q

one of the most critical resources

A

Time

60
Q

Elements of Management

can be done by making accurate duty rosters for the organizations and seeing that everything is done according to schedule. The management of time is an issue that is fundamental
to job performance.

A

Time Management