Module 3- Organizational structure

Question 1

What are the four quadrants of the competing values framework?

Answer 1

Market
Adhocracy
Clan
Hierarchy

Question 2

In the competing values framework, what is clan’s key word?

Answer 2

Collaboration

Question 3

In the competing values framework, what is adhocracy’s keyword?

Answer 3

Creative

Question 4

In the competing values framework, what is market’s keyword?

Answer 4

Competition

Question 5

In the competing values framework, what is hierarchy’s keyword?

Answer 5

Control

Question 6

In the competing values framework, which quadrant focuses on internal factors and stability with control?

Answer 6

Hierarchy

Question 7

In the competing values framework, which quadrant focuses on external factors and stability with control?

Answer 7

Market

Question 8

In the competing values framework, which quadrant is flexible with external focus?

Answer 8

Adhocracy

Question 9

In the competing values framework, which quadrant is flexible with an internal focus?

Answer 9

Clan

Question 10

What does BPM stand for?

Answer 10

Business process management, or simply process management.

Question 11

What is process management?

Answer 11

Analyzing, optimizing, and monitoring a processes to improve performance

You take input, put it through the process, and get an output that customers want.

Question 12

What are two kinds of relationship management?

Answer 12

B to C- Business to customers

B to B- Business-to-business

Question 13

What are the three pillars of BPM?

Answer 13

People
Processes
Technology

Question 14

What are Bill Gates two magnificent rules of technology?

Answer 14

The first rule of any technology is that automation applied to an efficient operation will magnify the efficiency.

The second rule is that automation applied to an inefficient process will magnify the inefficiency

Question 15

What are the five benefits of BPM?

Answer 15

Increased visibility
identify bottlenecks
optimization
reduction of leadtimes
definition of roles

Question 16

What are the five stages of the BPM lifecycle?

Answer 16

D-MEMO

design
model
execute
monitor
optimize

Question 17

What are the three levels of management?

Answer 17

Top management
middle-management
Frontline management

Question 18

What do top line managers work on?

Answer 18

Direction of the business
Strategic plans
Developing goals
company policies


Question 19

What do middle managers work on?

Answer 19

Providing information and policies from top management
to front line managers.

They only work with other managers

Question 20

What do front line managers work on?

Answer 20

Helping non-management individuals do the needed tasks

Question 21

Define manager

Answer 21

Responsible for:

a group of people
a department
or specific tasks

Must be in a management position

Question 22

What are some possible job titles in middle-management?

Answer 22

Plant manager
Division manager
Department manager

Question 23

What’s a synonym for top management?

Answer 23

C suite

Question 24

What are Mintzberg’s three managerial roles?

Answer 24

Interpersonal functions
Informational functions
Decisional functions

Question 25

What are the three types of skills that a manager must have?

Answer 25

Analysis Communication  Technical 

Question 26

Define leadership

Answer 26

Motivating and influencing others to work toward a goal

Question 27

Define management

Answer 27

Directing a group to accomplish a goal

Question 28

What’s the difference between a formal leader and an informal leader?

Answer 28

A formal leader has a nominative position of authority but an informal leader does not

Question 29

What kind of circles do leaders have versus managers?

Answer 29

Leaders have circles of influence Managers have circles of power

Question 30

What are the two types of organizational structure?

Answer 30

Mechanistic, which uses top-down hierarchy and rigid departmentalization Organic, which are fluid and work best in and unstable, complex, and changing environment

Question 31

What’s the attraction-selection-attrition model?

Answer 31

An attempt to describe how employees join and leave organizations. It’s all about fitting in.

Question 32

Which big five personality trait aligns with Adhocracy?

Answer 32

Openness

Question 33

Which big five personality trait aligns with Hierarchy?

Answer 33

Conscientiousness

Question 34

Which big five personality trait aligns with Market?

Answer 34

Extraversion

Question 35

Which big five personality trait aligns with Clan?

Answer 35

Agreeableness

Question 36

How do organizational structure and culture relate to each other?

Answer 36

The culture dictates how the company should be structured The structure is a framework to implement the culture

Question 37

What are two kinds of “fit” to consider when applying for a job?

Answer 37

Person-organization fit Person-job fit

Question 38

What are the Big Five personality traits?

Answer 38

Openness Conscientiousness Extraversion Agreeableness Neuroticism