Module 3 Overview of Supervisory Appraiser Expectations and Responsibilities

Question 1

Supervisory Appraisers must understand the AQB’s minimum requirements as they apply to Trainee Appraisers and Supervisory Appraisers. The credentialing jurisdiction’s requirements may exceed AQB requirements.
* Subscribe to credentialing jurisdiction newsletters. Upon receiving the newsletter, review any changes and ask the Trainee Appraiser to read them. During your next meeting, ask the Trainee Appraiser what stood out in the newsletter.
* As changes occur in the AQB or credentialing jurisdiction requirements, change the course matrix or work log.

Answer 1

Direct supervision responsibilities implied by AQB.

Question 2

• The word “monitor” implies assisting, observing, and recording.
• The Supervisory Appraiser should regularly review the course matrix and sample log to ensure that the Trainee Appraiser is meeting the credentialing authority’s requirements.

Answer 2

Ways a Supervisory Appraiser can measure the progress of a Trainee Appraiser.

3-7 Overview of Supervisory Appraiser Expectations and Responsibilities, cont.

Question 3

• List the expectations regarding property inspections to provide the Trainee Appraiser with specific goals.
• Use an inspection checklist that both appraisers complete and compare after leaving a property. Any differences or similarities between the two sets of observations will highlight the Trainee Appraiser’s progress or identify areas needing improvement. A properly completed inspection checklist also provides a standard for the Trainee Appraiser to meet.
• Once the trainee is deemed competent, allow the Trainee Appraiser to inspect a property alone if the credentialing authority allows this practice. After the Trainee Appraiser completes the inspection and writes the property description, the Supervisory Appraiser should inspect the property separately to ensure the description and observations are correct.

Answer 3

Identify ways a Supervisory Appraiser can measure the progress of a Trainee Appraiser inspecting properties.

Question 4

Carlos is a Trainee Appraiser working under Henry, a Supervisory Appraiser who is a Certified General Real Property Appraiser. Henry will not allow Carlos to sign commercial narrative reports and does not recognize his significant contributions in the appraisal certification; however, Henry does make a note in each workfile identifying what Carlos contributed to the assignment. Are Henry and Carlos in compliance with USPAP?

Answer 4

No. According to USPAP Standards Rule 2-3, certification, the name of each individual providing significant real property appraisal assistance must be stated.

Simply including the information in the workfile is not sufficient.

Question 5

A Supervisory Appraiser can no longer legally retain a Trainee Appraiser if a disciplinary action by the credentialing authority results in the Supervisory Appraiser no longer being in good standing. In the case of disciplinary action, what is the Supervisory Appraiser’s responsibility to the Trainee Appraiser?

Answer 5

• Notify the Trainee Appraiser immediately.
• Provide the Trainee Appraiser with access to jointly developed files. Does this mean giving the Trainee Appraiser a copy of each file? See USPAP, 2020–2021 ed., Record Keeping Rule (lines 288–295), AO-31, and FAQs 87–92 for information on workfile obligations for shared work when a Supervisory Appraiser-Trainee Appraiser relationship is severed for any reason.
• Ensure that the joint log prepared by the Supervisory Appraiser and the Trainee Appraiser is up-to-date and accurate.

Question 6

Considering the duties and responsibilities placed on the Supervisory Appraiser, what personal qualities, skills, and resources should a Supervisory Appraiser possess? (Consider from a Trainee Appraiser’s perspective what qualities a Supervisory Appraiser should have to benefit a Trainee Appraiser’s career.)

Answer 6

Suggested Solutions:

• Passion to teach/train others
• Ability to listen and willingness to answer questions
• Patient and encouraging manner
• Business and time management skills
• Ethical conduct
• Trustworthiness
• Financial security (Training is an investment of time and foregone income for a period.)

Question 7

What other topics might a Supervisory Appraiser consider discussing with a Trainee Appraiser? (Consider from a Supervisory Appraiser’s perspective what issues should be addressed to ensure that a Trainee Appraiser has a good understanding of professional expectations and business atmosphere.)

Answer 7

Suggested Solutions:

• Dress code for inspections and office settings
• Appointment policies
• Office policies concerning pay, recordkeeping, equipment, desk space, hours of business, electronic signatures, and passwords
• Expected level of software competency
• Submission of writing sample
• Trainee Appraiser’s willingness to meet a project deadline

Question 8

What personal qualities, skills, and resources should a Supervisory Appraiser seek in a Trainee Appraiser?

Answer 8

Suggested Solution:

• Honesty
• Good work ethic
• Ethical conduct
• Financial stability
• Good logic and math skills
• Desire to learn
• High degree of motivation
• Willingness to listen and ask questions

Question 9

Shannon, a Supervisory Appraiser, received a summons from the state appraiser regulatory agency regarding a complaint about an appraisal she had signed. Review of the file and complaint showed that the appraisal was in error because the Trainee Appraiser had not properly researched and verified the sales. Shannon appeared before the state appraiser regulatory agency, acknowledging the errors and reporting that the issue was resolved by firing the Trainee Appraiser for not following her directions.

How do you think the state appraiser regulatory agency ruled?

Answer 9

The state appraiser regulatory agency most likely lectured Shannon on her role and responsibilities as a Supervisory Appraiser. It is unlikely that leniency was given in this case.

Question 10

Shannon, a Supervisory Appraiser, received a summons from the state appraiser regulatory agency regarding a complaint about an appraisal she had signed. Review of the file and complaint showed that the appraisal was in error because the Trainee Appraiser had not properly researched and verified the sales. Shannon appeared before the state appraiser regulatory agency, acknowledging the errors and reporting that the issue was resolved by firing the Trainee Appraiser for not following her directions.

How does a Supervisory Appraiser avoid this kind of mistake?

Answer 10

Shannon should have reviewed the appraisal report thoroughly, including its raw data used, prior to signing it.