module 9 Flashcards

(30 cards)

1
Q

population ecology

A

structural inertia
change is dangerous and difficult

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2
Q

institutional theory

A

isomorphism
orgs evolve to become similar

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3
Q

red queen

A

competitive evolution
orgs change incrementally compared to the comp

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4
Q

age and size of an org

A

as time passes orgs features changes
volume of the organization influence the problems or solutions the org needs to take

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5
Q

evolutionary period

A

quiet periods - where things are working/small adjustments are made

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6
Q

period of revolution

A

serious upheaval, crisis or turbulent times

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7
Q

5 stages of grieners model of org growth

A

creativity
direction
delegation
coordination
collaboration

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8
Q

creativity

A

new entrepreneurship
focus on product and service
not on efficiencies/management

crisis of leadership

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9
Q

direction

A

more direction is brought through professional managers/CEOs
bring structure/design/culture

crisis of autonomy

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10
Q

delegation

A

more decentralization as org grows
shift to a more decentralized structure such as divisional struc

crisis of control

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11
Q

coodination

A

try to balance centralization and decentralization
more complex org structures

crisis of red tape

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12
Q

collaboration

A

move to more organization structures
social control (through culture rather than structure)

– not sure what happens after

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13
Q

organizational change

A

the process by which orgs move from their present state to some desired future state to increase their effectiveness

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14
Q

why change?

A

competition
economic forces
political forces
demograhic
ethical

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15
Q

resistance to org change

A

org level resistence
group level res
individual resis

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16
Q

org level resis

A

power and conflict b/w groups or functions - may not work tgt
difference in functional orientation - cause of problem
mechanistic structure - causes inertia
org culture - not open and readyy to change

17
Q

group level resisitence

A

infromal norms are hard to change
cohesive groups may be resistence to new structures
groupthink - difficult in looking at benefits of change

18
Q

individual level resistence

A

uncertainty and insecuirty about jobs and futures
narrow perspective, selfish view of impact
habits, routines are difficult to change

19
Q

lewins force field theory

A

managers increase forces of chagne
managers reduce resistence to change
do both

20
Q

evolutionary change

A

gradual
incremental
specifically focused

21
Q

revolutionary

A

sudden
drastic
org wide

22
Q

socio-technical systems theory

A

changing roles, tasks or tech
jointly optimize technical and social systems
gradual approach

23
Q

total quality mgmt (TQM)

A

continuous and ongoing improvement by all functions
quality circles - floor worker groups discuss improvements
changing cross-functional relationships
remove redundancies in steps of performing a task

ex: toyota kaizen approach

24
Q

flexible work teams

A

workers assume responsibilities for all ops
teams become responsible for end products
self-managed teams - jointly assigned tasks and transfer members from one taks to another

25
types of revolutionary changes
reengineering e-engineering restructuring
26
reengineering
redesign how taks are bundled - how to integrate changes in business process rather than function changes in "what work people do" rethink how they do business buisness process - activities that cut across functions
27
e-engineering
use of IT to improve perfromance, info sharing, communications, moniotring
28
restructuring
managers change tasks or auth struc downsizing result of not making incremental changes
29
innovation
successful use of skills to create new products, tech or services help orgs meet cx needs most difficult develop creativity and entrep
30