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Virginias Class > Module One Virginia > Flashcards

Module One Virginia Flashcards

1
Q

What is communication?

A

A process of interaction between people in which symbols are used to create,exchange, and interpret messages.

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2
Q

What are the levels of communication?

A

Intrapersonal, Interpersonal, Transpersonal, Small-Group, Public

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3
Q

What is Intrapersonal communication?

A

Occurs within an individual (self-talk or inner thought)

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4
Q

What is interpersonal communication?

A

One-to-one interaction between two people

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5
Q

What is Transpersonal communication?

A

Interaction within a person’s spiritual domain

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6
Q

What’s small-group communication?

A

Interactions with a small number of people

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7
Q

What is public communication?

A

Interaction with an audience

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8
Q

What is Ineffective Communication?

A

When communication does not serve it’s intended purpose. Creates poor patient outcomes, increased adverse incidents, decreased professional credibility.

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9
Q

What are the primary categories of communication?

A

Verbal (linguistic), nonverbal (paralinguistic), symbolic, metacommunication

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10
Q

What are the forms of communication?

A

Verbal, Nonverbal, Symoblic, and metacommunication.

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11
Q

What is symbolic communication?

A

The verbal and nonverbal symbolism used by others to convey meaning

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12
Q

What is metacommunication?

A

A broad term that refers to all factors that influence how a message is perceived by other people.

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13
Q

What are the steps of the communication process?

A

Referent —> Sender and Receiver —> Message —> Channels —> Feedback —> Interpersonal Variable —> Environment

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14
Q

What is the importance of communication in the nursing practice?

A

It’s a lifelong learning process for nurses, an essential skill builds relationships with patients, families, and multidisciplinary team members.

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15
Q

What is included in relational communication?

A

Initiative, authenticity, mutuality, questioning.

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16
Q

What are the types of professional nursing relationships?

A

1.Nurse-patient helping relationships
2.Nurse-family relationships
3.Interprofessional collaborative practice relationships
4.Nurse-community relationships

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17
Q

What are the phases of the helping relationship?

A

1.Pre-interaction phase
2.Orientation phase
3.Working phase
4.Termination phase

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18
Q

What are the elements of professional communication?

A

1.Courtesy
2.Use of names
3.Trustworthiness
4.Autonomy and responsibility
5.Assertiveness

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19
Q

What are the zones of personal space and touch?

A

Space: Touch:
Intimate - 0 to 45cm Social: hand,arms, shoulders
Personal - 45 to 1m Consent: mouth,wrists,feet
Social - 1 to 4m Vulnerable:face,neck,front
Public - 4m and more Intimate: genitalia, rectum

20
Q

What is therapeutic communication?

A

Therapeutic communication occurs within a healing environment between a nurse and a patient.

21
Q

What are therapeutic communication techniques?

A

Active listening, sharing observations, empathy, hope, humour, feelings, using touch, using silence, providing information, clarifying, focusing, paraphrasing, asking relevant questions, summarizing, self-disclosure, and confrontation.

22
Q

What are non therapeutic communication techniques?

A

Asking for explanations, approval or disapproval, defensive responses, passive/aggressive responses, speaking as if the patient isn’t there, asking personal questions, giving personal opinions, changing the subject, automatic responses, false reassurance, sympathy.

23
Q

What is advocacy?

A

Speaking up for patients to ensure that health needs are met. The ability to speak assertively, credibly, and competently are critical skills for effective advocacy.

24
Q

What is self talk?

A

Intrapersonal communication exemplified in one’s thinking.

25
Q

What is an electronic health record?

A

A form of documentation that is accurate and timely. It is a legal document and source of information that is used as the patients record for the healthcare team. It shows evidence of the providers actions.

26
Q

What is the SBAR?

A

The SBAR is a tool that provides a framework for communication between members of the healthcare team about a patients condition.

27
Q

What does SBAR stand for?

A

S- Situation
B- Background
A- Assessment
R-Recommendation

28
Q

What is professional identity?

A

A sense of oneself that is influenced by characteristics, norms and values of the nursing discipline, resulting in an individual acting, thinking and feeling like a nurse.

29
Q

What are common attributes of Professional Identity?

A

Doing, being, acting ethically, flourishing, changing identities.

30
Q

What are ways to build a professional identity?

A

Hear expectations clearly, value debriefing and feedback, engage in reflection, actively adopt a professional identity, understand responsibilities and take accountability, build relationships with those around you, develop personal self-care habits, embrace new opportunities for learning.

31
Q

What are attributes of professional identity?

A

Integrity, compassion, courage, humility, advocacy, human flourishing.

32
Q

What is the foundation of nursing practice?

A

The CNA code of Ethics, Canadian Entry-to Practice Competencies, Nursing practice standards, CIHC Inter-professional Collaboration Competencies.

33
Q

What is the definition of the RN?

A

RN’s are self regulated health care professionals who work autonomously and in collaboration with others to enable those they work with to achieve optimal levels of health.

34
Q

What is the Canadian Nurses Association (CNA)?

A

The CNA is the national and global professional voice of Canadian nursing. Represent RNs,NPs,Psych nurses, and nursing students across all 13 P/T.

35
Q

What are the NSCN’s Standards of Practice?

A

Responsibility and accountability, Knowledge based practice, client-centred relationships, professional relationships and leadership, individual self regulation.

36
Q

Why do we have the NSCN Standards of Practice?

A

Standards promote, guide, direct and regulate professional nursing practice, set legal and professional requirements of nurses, and set the baseline expectations for professional practice in order for nurses to practice safely.

37
Q

Who is responsible for nursing standards?

A

Ensuring the standards of practice for RN’s are met is shared between nurses, employers and the Nova Scotia College of Nursing (NSCN)

38
Q

What are the standards of self regulation set by the NSCN?

A

1.Promoting good nursing practice
2.Preventing poor practice
3.Intervening in unacceptable practice

39
Q

What are the key scope of practice concepts? (3)

A
  1. Scope of the profession
    2.Individual scope of practice
    3.Scope of employment
40
Q

What is the FRAME method?

A

F-Focus
R-Reflect
A-Assess
M-Make meaning
E-Explore your options

41
Q

What is clinical judgement?

A

An interpretation or conclusion about a patients needs, concerns, or health problems and or the decision to take action, modify standard approaches or improvise new ones as deemed appropriate by the patient’s response.

42
Q

What is clinical reasoning?

A

The thinking process by which a nurse reaches a clinical judgment.

43
Q

What is critical thinking?

A

A cognitive process used for analysis of an issue or problem, is knowledge based and not dependent on a particular situation.

44
Q

What is the scope of clinical judgement?

A

1.Standards-based approach
2.Evidence-informed practice and clinical judgement
3.Interpretivist perspective

45
Q

What are the requirements for critical thinking?

A

Critical thinking requires cognitive skills but also includes: ability to ask questions, being well informed, being honest in facing personal biases, being willing to reconsider and think differently about issues.

46
Q

What are the cognitive skills used in critical thinking?

A

Analysis, Interpretation, Inference, Evaluation, Explanation, Self-Regulation

47
Q

What are some ways to develop critical thinking skills?

A

Being truth-seeking, open minded, analytical, systematic, self confident, inquisitive and mature.

Virginias Class (2 decks)

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