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MOTIVATION Flashcards

(6 cards)

1
Q

what is the importance of motivation to a business?

A

*Highly motivated staff leads to: greater productivity, less wastage, higher profitability, higher quality

*If employees are demotivated, they may: lack commitment/loyalty to the business, have high absenteeism, low productivity
This may lead to: high labour turnover or industrial disputes

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2
Q

Taylor (scientific management)

A
  • motivated by money
  • close supervision
  • break production into smaller components
  • piece rate = work harder and maximise productivity
  • autocratic style
  • inc productivity and lower unit costs
  • repetitive nature = demotivate
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3
Q

what is motivation?

A

the will to work

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4
Q

mayo

A
  • mayo said people are more motivated by:
  • freedom at work, two way communication, group work
  • so basically when their social needs are being met whilst at work
  • paternalistic approach
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5
Q

maslow

A
  • heirarchy of needs
  • 5 levels
  • every level needs to be met to progress
  • hard to measure,
  • some people may not have their lower needs met but still aim for self actualisation
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6
Q

herzberg - two factor theory

A
  • 2 factors:
    1. HYGEINE = pay, working conditions, job security, how your treated
    2. MOTIVATORS = achievement, inc responsibility, meaningful work
  • con - everyone has different individual needs
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