Motivation Qs

Question 1

1. What aspects of your previous roles did you particularly enjoy? Please be specific

Answer 1

• Delta Force / HWB – leading a team, creating a customer experience, high workload, adrenaline, improved communication skills by working with customers (an informed wait doesn’t feel like as long a wait), problem solving and thinking on your feet (300 customers but not enough fields).
• Rainbow Lodge / YHA – working with customers from all over the world, improved questioning & listening skills to be able to give effective food and travel plan advice.
• Catering – fast paced all day, tight deadlines, customers, very process based.
• Remarketing – Introduction to a whole new career, everything was new, taught a lot, trusted.
• Asset Risk – processes, high workload, ownership of projects (increased my organisation skills, notes file), attention to detail required (so it put me ahead in my team), investigation into errors (communicating what I found, why it is a problem, approaching people tactfully), training staff.

Question 2

2. What aspects of your previous roles did you not particularly enjoy? Please be specific

Answer 2

• DF/HWB – low staff numbers (taught me to prioritize recruitment), at first I believed in having a set plan & sticking to it (learned to re-evaluate priorities regularly). Long hours (learned to streamline processes & my way of working).
• Catering – no progression, no room for improvement.
• Asset Risk – I’ve made real efforts to work towards strengthening the team’s performance, but at the cost of my own development.

Question 3

3. Can you tell me why you left your previous roles/employment?

Answer 3

• DF – to go travelling
• HB – to buy a house, workload
• Remarketing – work finished, moved to AR
• Asset Risk – waited for a perm position but it never came. Wanted to work directly for VW.
• New Business – Perm position came up in AR.

Question 4

4. What research have you carried out into the QA Test Analyst role?

Answer 4

• ‘Programming Foundations: Software Testing / QA’ course on LinkedIn Learning.
• Phase level test approach, test cases, manual v automated, test pyramid (Unit / integration / end-to-end)
• Researched QA role by speaking to people online who work in IT
• Spoke with Paul Sidebottom
• YouTube (The Test Lead)
• Glassdoor
• Overview – Ranjit
• Overview – Andrew McIntosh?