Motivation Theory Flashcards
Taylor’s Theory of Motivation (x2)
Managers should maintain close contact and control over their employees, being autocratic.
Pay employees more to make them work harder, this is the only thing that will have this result.
Hertzberg’s Theory of Motivation
Based on 2 key factors: hygiene and motivators
Basic hygiene factors need to be met before motivators can be used to spur on the workforce.
Hygiene (Hertzberg)
Factors of motivation which aren’t particularly special but if they weren’t there it would be a problem.
This includes: pay, good working conditions & job security
Motivators (Hertzberg)
Factors of motivation which directly and actively motivate the workforce.
This includes: recognition, responsibilities & promotion opportunities
Maslow’s Hierarchy of Needs
Motivate workers at every level of the business to meet these. (From bottom to top)
Physiological Safety Social Esteem Self-actualisation
Physiological (Maslow)
The most basic motivation factors such as food and shelter.
Includes:
Breaks
Enough money to maintain a home
Decent and competitive pay
Tier 1 (Bottom)
Safety (Maslow)
Essential motivation factors such as job security and the ability to feel safe at work.
Includes:
Contracts of employment
Health and Safety
Tier 2
Social (Maslow)
To feel wanted and to feel a sense of belonging as part of a team.
Includes:
Team building events
Teamwork tasks
Open plan offices
Tier 3
Esteem (Maslow)
Self-respect and the respect of others is just shy of the tip of the pyramid.
Includes: Employee praise schemes Employee appraisal Job titles Promotion opportunities
Tier 4
Self-Actualisation (Maslow)
A business must meet a workers intellectual needs and help them fulfil their potential and achieve their personal targets
Includes:
Career pathing
Training for the next level of the business hierarchy
Tier 5 (Top)
