motivational theories Flashcards
(26 cards)
what did taylor want to investigate?
how efficient workers are
What did taylor do?
he broke jobs down into smaller steps and paid employees based on their performance
what is the name of taylors theory?
taylors scientific management
what did taylors theory aim to do?
standardise work processes, provide clear instructions and training for maximum efficiency
what were taylors 4 key steps?
study and analyse the work process
standardise work
select and train workers based on their skills
provide incentives for performance (pay rises)
advantages of taylors theory
increased efficiency
specialisation of labor
disadvantages of taylors theory
workers may disengage if working too hard
this doesnt work for roles that require creativity
what is the name of mayos theory?
mayos theory of human relations
what did mayo believe?
he believed people weren’t motivated by money or better equipment but by job satisfaction and communication
what does low norm and low cohesiveness mean?
nobody in the group is motivated
what does low norm and high cohesiveness mean?
group is inefficient as some people encourage negativity such as gossip or fighting management
what does high norm and low cohesiveness mean?
group has small positive impact through individual accomplishments
what does high norm and high cohesiveness mean?
the group is the most efficient and has high positive impact
advantages of mayos theory
improved job satisfaction
employees feel empowered to
disadvantages of mayos theory
lack of control for management
risk for conflict between employees
what is maslows theory called?
maslows hierarchy of needs
what did maslow believe?
everyone is motivated in some way but there are different categories that change someones behaviour
what are the basic needs?
food
water
warmth
rest
safety
security
what are psychological needs?
intimate relationships
friends
prestige
feeling of accomplishment
what sre self-fulfilment needs?
achieving your full potential including creative activities
advantages of maslows theory
improved job satisfaction
improved performance
disadvantages of maslows theory
one size does not fit all
time consuming to find everyones motivation
what is the name of herzbergs theory
herzbergs two factor theory
what does herzberg believe?
there are two things that should be considered when talking about motivation
motivators and hygiene factors
