MS 900 Flashcards
(133 cards)
Add-on USLs
are for on-premises software customers who want to add Microsoft 365 cloud products & services.
Full USLs
are new customers who haven’t previously purchased Microsoft products & services.
From SA USLs
are for on-premises Software Assurance customers that want to transition to the cloud.
Step Up USLs
are for customers who want to upgrade the level of their service.
FastTrack
is a service provided by Microsoft that helps customers onboard Microsoft Cloud solutions and drive user adoption. Customers with eligible subscriptions to Microsoft 365, Azure or Dynamics 365 can use FastTrack at no extra cost for the life of their subscription.
Pre-sales
is a support service provided to help the company with understanding more about Microsoft 365 services before the purchase is made.
Community-based support
a free support service provided by members of the community.
Microsoft Unified support
24/7 as-needed technical support, an assigned Customer Success Account Manager, advisory support, cloud assistance, technical training & more.
The Cloud Solution Provider pricing model
a Microsoft 365 partner providing technical and billing services
Microsoft Online Service Program aka The Web Direct Pricing Model
pay-as-you-go billing that offers convenience and flexibility.
Microsoft Teams Admin Center
must be a global administrator or teams administrator,
- add, edit, archive, restore deleted teams, renew an expiring team.
- add or remove members, owners, channels.
- change team and group settings
- change team name, description, privacy, sensitivity label, member permissions, guest permissions, and set whether team members can use giphys, stickers, and memes.
SharePoint admin center
- view SharePoint communication sites, channel sites and sites that belong to Microsoft 365 groups
- sort, filter, search and create new sites
- all site types expect channel sites, you can add or remove site admins and change the primary admin. For group-connected team sites, you can add and remove group owners.
- change a site’s hub association
- view site details
- view site activity such as the # of files stored and storage usage.
Exchange Admin Center (EAC)
- reports for mail flow; migration; and priority monitoring.
- Azure cloud shell support
- mailbox management
- create and manage 4 types of groups: Microsoft 365 Groups, Distribution lists, Mail-enabled security groups, and Dynamic distribution lists.
- supports cross-tenant migrations for Merger & Acquistion scenarios, and automation Google Workspace (G-Suite) migrations.
Microsoft 365 Admin Center
- View invoices and past billing statements.
- Modify the current payment method.
- Update the email notification for billings
- Add users and assign licenses at the same time, Delete or restore users, or reset a user’s password.
- See detailed reports on email use, Microsoft 365 activations
Create or manage a Microsoft 365 group, distribution group, security group, or shared mailbox.
Identities (Zero Trust Model)
may be users, services, or devices. When an identity attempts to access a resource, it must be verified with strong authentication, and follow least privilege access principles.
Devices (Zero Trust Model)
create a large attack surface as data flows from devices to on-premises workloads and the cloud. Monitoring devices for health and compliance is an important aspect of security.
Applications
(Zero Trust Model)
are the way that data is consumed. Includes discovering all applications being used, called Shadow IT because not all applications are managed centrally. Manages permissions and access.
Data (Zero Trust Model)
should be classified, labeled, and encrypted based on its attributes. Security efforts are about protecting data, and ensuring it remains safe when it leaves devices, applications, infrastructure, and networks that the organization controls.
Infrastructure (Zero Trust Model)
whether on-premises or cloud based, represents a threat vector. To improve security, you assess for version, configuration, and JIT access, and use telemetry to detect attacks and anomalies. This allows you to automatically block or flag risky behavior and take protective actions.
Networks (Zero Trust Model)
should be segmented, including deeper in-network micro segmentation. Also, real-time threat protection, end-to-end encryption, monitoring, and analytics should be employed.
Azure Virtual Desktop
the ability to share the desktop compute resources across multiple users, optimizes the management of user profiles by using the FSLogix container technology, and minimizes the maintenance overhead.
Bookings
integrates with Outlook, provides automated email and SMS notifications about upcoming appointments, and supports buffer times that automatically adjust staff schedules to account for activities required to prepare for meetings with customers.
SaaS
the ability to use software without the need for development of custom software-based solutions or managing the underlying networking, storage, and compute services.
IaaS
consists of infrastructure services (such as networking and storage) and compute offerings that provide full access to the OS running in cloud-hosted virtual machines but imposes extra management and maintenance overhead.