mst oral comm Flashcards
(38 cards)
from the latin word communis meaning ____
common
process of exchanging information
communication
ANY BARRIER OR HINDRANCE THAT OBSTRUCTS
THE UNDERSTANDING OF THE MESSAGE
NOISE
from an external source, environmental, that may
distract you from what you are trying to hear
PHYSICAL NOISE
from an internal source which involves
physiological, health, or body conditions
PHYSIOLOGICAL NOISE
from an internal source, the mind. happens when
emotions cause disruptions in shared meaning
PSYCHOLOGICAL NOISE
different meaning or understanding of words;
language barrier
SEMANTIC NOISE
ELEMENTS
OF
COMMUNICATION
Participants
Message
Channel
Feedback
Context
Context
PHYSICAL
SOCIAL
PSYCHOLOGICAL
CULTURAL
place, time, environment, and distance
PHYSICAL
relationship
SOCIAL
moods and feelings
PSYCHOLOGICAL
beliefs and norms; with someone of a
different gender, age, social status,
religion, or nationality.
CULTURAL
the use of words in
conveying messages
makes use of
language/words
Verbal Communication
conveying messages in
ways that do not involve
the use of words
makes use of actions/body
movements
Non-verbal Communication
the use of body language
gesture, eye contact, facial
expressions, posture
Kinesics
how the space or distance
between the sender and the
receiver affects their
communication
PROXEMICS
the role of time in the
communication process.
Chronemics
the tone, speed, and
volume of a speaker’s voice
sighs and gasps
PARALANGUAGE
the use of touch to convey
meaning in a conversation.
HAPTICS
a conceptual representation that is
used to explain the communication
process
Model of
Communication
presents a straight path of relaying information
Linear Model
the message originates from two sources: the message
from the source and the feedback from the receiver
Interactive Model
a two-way process in which communicators actively
participate in creating shared meanings
Transactional Model
