MTS Oral Board Bank B Flashcards

1
Q

Question: Describe what the FORCECOM Training Division (FC-T) responsible, to include the Operation, Mission Support, and Performance Technology Divisions.

A

Answer: FC-T prepares, educates, and trains the CG workforce. Serves as program manager for recruit training as well as instructor and course development programs. Develops HPT expertise across the CG. 2 points

Answer: Operations Branch (FC-Tot):
Approves curriculum outlines for all CG training under DCO ratings
Collect, coordinate, and validate training/education requirements from DCO
Facilitate the Enlisted Qualification Review process for DCO related ratings (BM, DV, GM, IS, ME, OS, etc.). 1 point

Answer: Mission Support Branch (FC-Tms):
Approve curriculum outlines for all CG training under DCMS ratings
Collect, coordinate, and validate training/education for DCMS related ratings (CS, DC, ET, HS, IT, SK, etc.).
Act as the program manager for the Performance Technology postgraduate program
1 point

Answer: Performance Technology Center (FC-Tptc):
Maintains products in the Analysis Library, Learning Management System (LMS), TTP Library, and the electronic performance support system (EPSS) repository
Develops and distributes ADL and TTP in response to programmatic requirements
Assists in major acquisition projects 1 point

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2
Q

Question: Why does the Coast Guard conduct analysis?

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Answer: Ensures the CG activities, outputs, and goals are aligned to the highest performance. Analysis is an important link to producing cost-effective performance-based training. An analysis of the entire world of work and all the factors that influence performance outcomes is necessary to ensure exemplary performance and a flawless mission execution.

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3
Q

What are the six types of analysis?

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Answer: FEA, Cost Analysis, Strategic Need Assessment, Occupational Analysis, Job Task Analysis, Training Requirement Analysis

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4
Q

What is an SNA?

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Answer: A Strategic Need Assessment examines the external and internal factors affecting performance within the context of an organization’s business strategy and identifies the gaps between the current and desired performance.

  • Identifies the causes of performance problems resulting from the frequent changes in the USCG’s world of work.
  • Its purpose is to ensure alignment with organizational goals, objectives, and missions
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5
Q

What is a JTA?

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Answer: A Job Task Analysis is a type of analysis traditionally used to provide amplifying information about jobs or to validate current curricula associated with the specific job under review. A JTA methodology provides a process for:

  • Asking individuals currently performing the job if they do or do not perform specific tasks
  • Providing numerical values to rate the Difficulty, Importance, and Frequency (DIF) of each task
  • Determine performance support decisions for each task using results of DIF model, which may be:
    o No training
    o Job Aid
    o Job Aid with introductory training
    o Job Aid with extensive training
    o Train to memory
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6
Q

Question: What is a Training Requirements Analysis?

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Answer: TRA narrows the scope of the analysis project to give the Program Manager a clear idea of what performance needs and training interventions are best suited to meet requirements in a cost effective manner.

TRA is less complex than other types of analyses and conducted in support of another analysis. It consists of only three elements:
* A comprehensive job task list from an existing analysis
* A comparison of existing USCG, COTS, or GOTS curriculum to align the curriculum performance objectives with the inventory of performance tasks
* A cost comparison of competing delivery sources to determine which delivery source best matches the needs of the customer

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7
Q

Question: What is task detailing in the analysis phase of ADDIE?

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Answer: The collection of step-level data where specific task characteristics are gathered such as the complexity and frequency of the task. Details about how the task is performed (such as any required tools and equipment, or any safety cautions or warning that must be observed when performing the task) are also captured. From this information, specific knowledge and skills requirements are derived which form the basis for the content of a course.

Other key inputs: extant data, access to APs, SMEs, and the source analysis report

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8
Q

Question: What are course parameters and constraints

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Answer: They define the boundaries you must operate within for the design, development, testing, evaluation, and delivery of a resident training program.

Parameter – a given, or a constant which usually will not or cannot change over the life of the project

Constraint – any limitation on the availability of time, money, method, equipment, or human resources affecting a project, these could change over the life of the project

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9
Q

Question: What is evaluation criteria within the design phase of ADDIE?

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Answer: The evaluation criteria provides the boundaries or parameters inside which a performance is measured. These parameters are used for the performance test, which should always be:

  • Criterion-referenced – the test should determine whether or not a student can meet a job-related standard without regard to the performance of the other students.
  • Evaluation criteria are usually in a checklist format and include:
    o Product evaluation – the evaluator uses a checklist to rate the extent to which each key product characteristic meets specified standards
    o Procedure (process) – checklist corresponds with the key steps, actions, or activities of the task as well as the applied knowledge and skill elements
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10
Q

Question: How do you begin mapping out and designing the blueprint of a course?

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Answer: By grouping training into course units or lessons and then determining the proper sequence for those units and lessons.

  • Grouping – it provides a framework for learning. The grouping of tasks will have been provided as an output from the Analysis phase
  • Sequencing – important because it impacts whether learning does or does not take place. The eight types of sequencing:
    o Job performance, chronological, known to unknown, unknown to known, simple to complex, complex to simple, cause and effect, critical order
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11
Q

Question: What is a TPO and it parts?

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Answer: Describes the task students will be required to do upon completion of the instruction

  • Condition – Any aiding or limiting factors that will be used during the performance (the signal/stimulus, tools/equipment, references/job aids, etc.)
  • Performance – Any action that produces an outcome or result. They should be observable and measurable.
  • Standards – Specifies the criteria to which the student’s performance will be evaluated. May include time, accuracy, quantity, speed, or some other means of measurement.
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12
Q

Question: What are the possible outputs/deliverables created during the development phase?

A

Answer: Job Aids, Performance Tests, Remediation Plans, Content analysis, Demonstrations Activities, Practice Activities, Instructional Media, Student Materials, Instructor Guides

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13
Q

Question: What tool created in the development phase is used to assess student progress and what characteristic separates one student’s results from another?

A

Performance Test Checklist (PTC) that are criterion-referenced

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14
Q

Where does the PTC evaluation criteria come from?

A

Answer: J.2 worksheet during the Design Phase

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15
Q

Question: What is given to a student when there is a lack of learning transfer, as demonstrated during an assessment? What are two types?

A

Answer: Remediation – immediate or escalated

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16
Q

Question: What are the six activities of a lesson plan?

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Answer: Introduction, Content, Demonstration, Practice, Assessment, Summary/Review

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17
Q

Question: What are the 10 steps for the implementation phase of ADDIE?

A

Plan for instruction, Prepare for instruction, Conduct the pilot, Analyse results of pilot, make final revisions, determine if another pilot is necessary, report findings/recommendations, finalize materials, hand off course to school, close out project

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18
Q

Question: When conducting a pilot what inputs or resources are required?

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Answer: Instructional materials, draft curriculum outline, qualified instructors, representative group of students, appropriate learning environment, tools, equipment

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19
Q

Question: What are the two main processes involved in the evaluation phase of ADDIE? What is the difference between the two?

A

Answer: Course Assessment Process and Classroom Observation

Course Assessment – a document review of the instructional materials to ensure they were developed according to SOP and ISD quality standards

Classroom Observation – periodic classroom visits to physically observe the delivery of instruction to ensure it is delivered as designed; on a lesson by lesson basis

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20
Q

What are the triggers for the evaluation phase of ADDIE?

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Answer:
* A newly developed course has been implemented and convening for at least one year
* An existing course is due for its triennial update (curriculum outline update due)
* Receipt of a curriculum change notification form citing a major change to a course
* Classroom Observations that have taking place identify decreased instructional integrity
* Results of Level 3 evaluations for a currently convening course identify a gap in teaching the desired/optimal performance

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21
Q

What tool in Chapter 7 of SOP Volume 5 assists in determining whether a classroom observation or a course assessment should be performed?

A

Answer: Evaluation matrix, an if/then table breaks down triggers of the evaluation phase

22
Q

Question: Explain the routing process for a Classroom Observation checklist. What is submitted when discrepancies are revealed after a classroom observation?

A

Answer: to the course/curriculum chiefto the school chief
A Y.1 – curriculum change request

23
Q

Question: What is the purpose of a curriculum outline?

A

Answer:
* documents performance objectives for a course of instruction
* documents training resource requirements
* maintains agreement between job performance requirements and validated training needs
* serves as an audit trail document

24
Q

Question: What are the main parts of a curriculum outline?

A

Answer: cover page, table of contents, summary of changes, course data, units of instruction, course content reference table, exhibits 1-7

25
Q

Question: What information is included on the Units of Instruction section of a curriculum outline?

A

Answer: TPOs with references/method of instruction/time for instruction, as well as Eos

26
Q

Question: What information is displayed in Exhibit 5 of a curriculum outline?

A

Answer: course limiting factors worksheet which displays max # student per class, max # classes on board, max # convenings per year, max # quotas per year

27
Q

questions: What are Instructor Contact Hours use for in a curriculum outline?

A

Answer: breaks down the times to instruct each TPO by each method of instruction along with # of instructors to support that method.

28
Q

Question: What are additive man hours in a curriculum outline? Provide some common examples as well.

A

Answer: the required workload instructors have to perform to successfully accomplish the course of instruction not accounted for in the ICH computation

Examples: maintaining qualifications/competencies, travel, preparing shipments, preventative maintenance, participate in student-related activities.

29
Q

Question: Explain what the staffing standards computation sheet includes in a curriculum outline.

A

Answer: combines the instructor contact hours (ICH) with approved # of convenings, and the additive man hours to determine the required # of full-time instructor billets

30
Q

Question: What is Exhibit 7 in a curriculum outline used for?

A

Answer: to capture all required costs necessary to implement and execute a course.

31
Q

Question: What is a curriculum change notification form?

A

Answer: a tool to be by PSB staff (or course developer) to evaluate a proposed change to see if the change is appropriate, instructionally sound, and what resources are necessary to effect the change

32
Q

Question: What are the three types of change requests categories, with examples, on a Curriculum Change Notification Form?

A

Answer:
* Major change: change to a TPO, increase in course length, or change that requires additional resources
* Technical change: change to tactical or training-unique equipment or documentation that affects curriculum; may/may not effect EOs but does not affect TPOs, course length, or resources
* Minor change: change to correct editorial and typographical errors, teachability, or safety.

33
Q

Question: Describe the routing process for curriculum change requests for instructional materials.

A

Answer: to the course/curriculum chiefto the school chiefto the PSB Chiefto the ISD team members

34
Q

Question: What type of change would be submitted for updates to a reference or policy?

A

Answer: technical change

35
Q

Question: How is feedback delivered to learners when they are practicing?

A

Answer: with sincerity, in a timely fashion, and specifically to the observed behavior

36
Q

Question: What are the two types of feedback provided to practicing learners?

A

Answer:
* Positive Reinforcement – providing what was done correcting and why that action should continue by the learner
* Developmental Feedback – providing what was done incorrectly, why it should not be repeated or the effect it has on the performance output, and what should be done to correct the observed behavior.

37
Q

Question: How is an Instructor Feedback Form organized? Describe the layout.

A

Answer: Top of the form has name of instructor/evaluator, name of lesson, type of IFF, five sections, 14 competencies organized throughout each of the five sections in the order of their delivery by the instructor, last page provides opportunities for improvement

38
Q

Question: Describe the routing process for Instructor Feedback Form, with regard to the PERJC qualification process.

A

Answer: To the instructor to the school chief to the ISS Branch Chiefto the Training Officer

39
Q

Question: What are the levels in The Kirkpatrick Four Levels Evaluation Model?

A

Answer:
* Level 1: Reaction – to what degree participants react favorably to the training
* Level 2: Learning – to what degree participants acquire the intended knowledge, skills, attitudes, confidence, and commitment based on their participation in a training event
* Level 3: Behavior – to what degree participants apply what they learned during training when they are back on the job
* Level 4: Results – to what degree targeted outcomes occur as a result of the training event and subsequent reinforcement

40
Q

Question: What is the Training SOP reference for Evaluations?

A

Answer: Training System SOP Volume 3: Evaluation

41
Q

Question: What percentage of the student population must be offered a Level 1 evaluation?

A

Answer: 100 percent

42
Q

Question: What is the recommended amount of time that Level 2 evaluation results should be kept on file?

A

Answer: If local policy does not exist, then keep for 2 years

43
Q

Question: What are Job Aids? (How can they be defined?)

A

Answer: Job aids are repositories for information, processes, or perspectives that are external to the individual and that support work and activity by directing, guiding, and enlightening performance.

Other acceptable response: place to store information other than human memory

44
Q

Question: What are some factors to determine whether a job aid would be developed?

A

Answer:
* Speed – how fast must work do the task
* Barriers – are there physical/environmental barriers to using the job aid
* Frequency of task – how often does worker have to do the task
* Consequences – what is the result of making a mistake while doing the task
* Complexity of task – How difficult is the task to do
* Change – how likely is the task to change in the next year or two
* Mandate – Is organizational mandate/policy that states job aid must be used

45
Q

Question: What tool is available in SOP Volume 4 that helps determine whether tasks should be converted to job aids or trained to memory?

A

Answer: Memory vs. Job Aid filter

46
Q

Question: What are the job aid formats presented in SOP Volume 4? Describe each format with an example.

A

Answer:
* Decision Table – examples include tables with multiple items and characteristics of each
* Algorithm – troubleshooting diagrams often depicted as flowcharts
* Cookbook – examples include step by step instructions as in a food recipe
* Worksheet – examples include job or rental applications

47
Q

Question: What does an Instructor Guide serve as for trainers?

A

Answers:
* Preparation aid before training begins
* Job aid during training
* Standard to ensure that training is delivered as designed

48
Q

Question: What are the parts of an instructor guide?

A

Answer:
* About This Course: references/source, instructional settings/class size/location/course length, security classification
* Table of Contents
* Course Overview: course content (units), Performance Evaluation, Safety, Situation Awareness
* course/unit maps
* 6-activity lesson plans with TPOs/Eos
* References to support lesson delivery
* timing & staffing delivery table
* content and talking points
* demonstration/practice activities
* appendices with PTCs and Job Aids

49
Q

Question: What are the two types of student materials? Describe each.

A

Answer:
* Teaching device – central or only source of instruction available to the student (comprehensive student guide)
* Teaching aid – one of many media used to convey the instructional design, i.e. student syllabus, homework workbook, condensed student guide

50
Q

Question: What should not be done with content from textbooks or technical manuals when developing a student guide?

A

Answer: Should not cut-and-paste the content, rather provide content that will bridge any knowledge gaps.