MY BILL NOW IS LESS THAN WHAT IT WAS OUT OF STATE SO IM FINE

Question 1

HO: I don’t need to pay less for power because it’s cheaper now than when I was living in Atlanta / cheaper now than when I lived on the beach

Rep: how much did you pay before?
And How much do you pay now?

Answer 1

HO: I paid $400 in ATL
About $150 now!

Makes sense. So, it sounds to me like you’re fine paying $150 here in this home, because before you moved here … you were paying like $350-$400 in ATL and now you’re paying almost half of that? Did I understand that correctly?
HO: yea!

Rep: Sounds like paying less for power is beneficial to you as a homeowner then?

HO: yes absolutely
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Notes:
Boom. We overcame their objection by using their current situation and their past situation against them. We did this through the power of probing questions & my objection handling framework. It’s hard for them to disagree with us at this point.