nature of management Flashcards

1
Q

What are interpersonal skills

A

managers ability to easily communicate and relate with people on their team.

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2
Q

what are communication skills

A

the distribution of messages through verbal and non-verbal means

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3
Q

what are vision skills

A

A knowledge of where the business is at the present time and where it is going to be in the future.

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4
Q

Why is having management skills important for a business

A

Management skills are very important for a business as it assists in helping a business achieve it’s goals.

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5
Q

what are strategic thinking skills

A

Where a manager is able to look beyond the day to day issues towards seeking the ‘bigger picture’.

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6
Q

What are problem-solving/decision making skills

A

It is a managers ability to provide solutions to issues and or problems that come up in a business.

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7
Q

What is adaptability/ flexibility to change skills

A

A managers ability to accept and anticipate change in their business environment.

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8
Q

what is required by the management function of leading

A

The management function of leading requires setting a clear vision, communicating it to employees, developing a plan to achieve it, empowering employees, providing feedback, solving problems, making decisions, building teams, and being a role model.

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9
Q

what is included in the interpersonal skill of management

A

Interpersonal skills for managers include communication, empathy, motivation, conflict resolution, teamwork, decision-making, and problem-solving.

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10
Q

what is the meaning of ethical behavior

A

behavior that conforms to the values of society

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11
Q

what groups are internal stakeholders

A

owners, employees, and managers

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