NHA Exam Review Flashcards

(16 cards)

1
Q

Under the Prospective Payment System (PPS), nursing facilities’ reimbursed costs _____.

A

Medicare (and Medicaid) forced facilities to give more services for a single reimbursement rate than had been the case previously. PPS utilized an all-inclusive rate for Medicare Part A beneficiaries.

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2
Q

The approach to planning known as SWOT refers to focusing on

A

Strengths, weaknesses, opportunities, and threats.

SWOT refers to strengths, weaknesses, opportunities, and threats. This is widely used in business for many purposes, including planning, marketing, and many others.

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3
Q

In general, government purposes and the facility goal of providing high-quality care are _____.

A

The same

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4
Q

Looking at competitors’ expansion plans, occupancy levels, and local hospital plans when considering building a nursing facility is known as conducting a _____.

A

Needs Assessment.

The administrator must know what is going on in the healthcare environment around them and what is happening in the community. A needs assessment is an excellent way to ascertain the status of these areas.

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5
Q

When planning a new nursing facility, the goal of being in operation within four months is best described as a(an) _____.

A

Short-range objective.

A short-range objective is measured in a matter of months; a long-term objective is measured in a matter of years.

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6
Q

One view of the planning process includes the observation that _____.

A

The future will change our plans.

As stated before, the only thing we can really guarantee is change in the industry. When making plans, it is important to build in a degree of flexibility, as change occurs in the middle of rolling out plans quite often. We see regulatory changes alter plans, we see competition altering plans, and we even see our own corporations changing plans midstream. It is important for the successful administrator to be aware of what is coming and be flexible enough to meet the changes.

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7
Q

The area offering the richest opportunities for innovation is _____.

A

The unexpected.

We often see things change very quickly in the industry, and we never know what is coming at us. Expecting the unexpected, and planning for it, allows us the best opportunities to innovate in our facilities.

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8
Q

Organizing is the first step in implementation of a(an) _____.

A

Plan.

Organizing is the first step in the implementation of a plan. It is the process of translating plans into combinations of money, materials, and people.

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9
Q

What the worker does, how the worker does it, what aids are necessary, what is accomplished, and what skills are needed are parts of a _____.

A

Job analysis.

Job analysis is where an administrator studies a job, its importance to other jobs, the qualifications for a job, and the conditions under which the job is performed.

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10
Q

It can be argued that all nursing facility administrators organize their facility according to _____.

A

Some theory of organization.

The administrator generally applies some theory of organization to their facility. This assists in their behaviors and their daily decision-making.

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11
Q

An organized or complex whole, an assembling or combining of things or parts forming a complex or single whole, best describes the _____.

A

Systems concept.

A system is defined as an organized or complex whole, an assembling or combining of things or parts forming a complex or single whole.

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12
Q

A primary advantage of systems theory is that it serves as a tool for making sense of the world by making clearer _____.

A

Interrelationships within and outside the organization.

Systems theory is a tool for making sense out of our world by clarifying the organization’s interrelationships. The administrator uses systems theory to determine the relationship between the facility and the larger outside community.

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13
Q

The resident care that is given by the facility (i.e., the output) _____.

A

Can range from good to unacceptable.

The work that facilities do (caring for residents) is an output. This output can range from good to bad when it comes to resident care. The function of surveyors is to ensure that only good care is occurring.

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14
Q

The administrator uses _____ as the guidelines to compare the output with the expected results.

A

The facility’s policies and plans of action.

The administrator exercises control of quality by comparing the actual care given to residents and the actual output with the care called for in the organizational policies and plans of action.

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15
Q

If something relates meaningfully to a nursing facility but is something over which the facility has no control, for example, enforcement of the federal certification requirements, it can be said to be _____.

A

. A constraint in the external environment.

Constraints are things which you cannot do anything about which are part of your environment. The environment is any external force which affects the nursing facility.

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