NL PART 1 Flashcards

(93 cards)

1
Q

The proponents of this management theory believe that is a necessary determine the method of task performance that would yield maximum work output with minimuma work payments.

a. Motivational theory
b. Bureaucratic management theory
c. Scientific management theory
d. Henri Fayol’s management function theory

A

c. Scientific management theory

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2
Q

According to contingency theory, no leadership style is best in all situations. Success depends on a number of variables, these variables includes all the following EXCEPT:

a. the organizational culture
b. the values of the leader and the followers
c. the influence of the leader-manager
d. support from the external environment

A

d. support from the external environment

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3
Q

What would be the typical perception of nurse manager based theory Y to his subordinates?

a. They are motivated by self-fulfillment.
b. They avoid added responsibilities.
c. They dislike their kind of work,
d. They desire only money

A

a. They are motivated by self-fulfillment.

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4
Q

As the nurse manager in the hospital, what do you think is the most effective leadership style that be used when employees are novice/beginners?

a. Autocratic
b. Democratic
c. Laissez faire
d. Bureaucratic

A

a. Autocratic

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5
Q

Nurse manager Manar is conducting orientation to the newly hired nurses in the hospital. As part of her discussion on leadership style of, she stated that themost effective leadership style for a nurse manager is the one that best matches the organizational environment, the tasks to be accomplished, and the personal characteristics of the people involved in each situation. This is based on which specific theory?

a. Situational theory
b. Transformational
c. Theory z theory
d. Trait theory

A

a. Situational theory

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6
Q

Nurse Melvin has been working in the Hemodialysis Unit for 10 years and had obtained his license as a certified Dialysis Nurse. He had also recognized as the best performing nurse in his unit. The nursing director of the hospital let Nurse Melvin be a member of the screening committee to choose the qualified applicants to be employed in the unit. Which specific type of power is involved in the power of Melvin to choose the qualified applicants?

a. Legitimate power
b. Expert power
c. Connection power
d. Coercive powera

A

b. Expert power

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7
Q

The power of an individual is based on admiration and respect of the followers on him. Followers comply because they like and identify with him.

a. Expert power
b. Connection power
c. Referent power
d. Legitimate power

A

c. Referent power

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8
Q

What would be the attribute of an employee based on theory X?

a. They want independence in work.
b. They seek responsibilities.
c. They like their kind of work.
d. They need close supervision.

A

d. They need close supervision.

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9
Q

Which of the following best describes the principle of unity of command?

a. It implies that a subordinate should receive orders and instructions from only one boss.
b. It is the principle that employees can work more efficiently if they are allowed to specialize.
c. It is an unbroken line of authority that links the entire person in an organization and defines who reports to whom.
d. It is the formal and legitimate right of a manager to make decisions, issue orders and allocate resources to achieve the desired outcomes.

A

a. It implies that a subordinate should receive orders and instructions from only one boss.

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10
Q

What managerial level look at the organization as a whole, coordinating internal and external influences, and generally make decisions with few guidelines or structures.?

a. Top- level managers
b. Middle-level managers
c. First-level managers
d. None of the above

A

a. Top- level managers

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11
Q

T/F In a centralized organizational structure, the people closest to the problem solve it resulting to an efficient and cost-effective management.

A

F

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12
Q

The nurse was not able to insert the urinary catheter on time. She informed her head nurse, notifies the client’s doctor and write an incident report. The nurse knows that since she has responsibility, she also has an:

A. authority.
B. autocracy.
C. responsibility.
D. accountability.

A

D. accountability.

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13
Q

As a social process, management focusses on helping people collaborate and choose the optimal course of action in given circumstances. This is suggested by

A. Elton Mayo.
B. Max Weber.
C. Mary Follet.
D. Abraham Maslow.

A

C. Mary Follet

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14
Q

In Weber’s bureaucratic theory, a nurse shoulda be hired or promoted based from her/his

A. intellectual status.
B. socioeconomic status.
C. competence in work.
D.interpersonal

A

C. competence in work.

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15
Q

According to Taylor, the benefit of applying scientific methods is that workers would know exactly what they are supposed to do which would later result to

A. forecasting.
B. new techniques.
C. job security.
D. increase efficiency & productivity

A

D. increase efficiency & productivity

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16
Q

Which of the following best describes the principle of work specialization?

A. It is the principle that employee can work more efficiently if they are allowed to specialize..
B. It is the principle states that an employee should have one and only one supervisor to whom he is directly responsible.
C. It is an unbroken line of authority that links the entire person in an organization and defines who report to whom.
D. It is the formal and legitimate right of a manager to make
D. decisions, issue orders and allocate resources to achieve the desired outcomes.

A

A. It is the principle that employee can work more efficiently if they are allowed to specialize..

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17
Q

According to Hersey-Blanchard’s Model of leadership, a leader should try to use what leadership style when the group members/followers are able, confident, and willing to do the task.

A. Participating
B. Telling
C. Delegating
D. Selling

A

C. Delegating

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18
Q

Which of the following Rensis Likert’s leadership style encourages teamwork for each member plays an important part in the organization’s success.

A. Participative Democratic
B. Benevolent Authoritative
C. Consultative Democratic
D. Exploitative Authoritative

A

A. Participative Democratic

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19
Q

In the Elements of Leadership; this is “A right and a power to influence the behavior or efforts of other person”

A. Responsibility
B. Coercive
D. Authority

A

D. Authority

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20
Q

Which behavior demonstrates the nurse’s competency as an emotionally intelligent leader?

A. The nurse is proficient in technical skills.
B. The nurse relies on policies, not options.
C. The nurse supports team members.
D.Productivity is not a major concern

A

C. The nurse supports team members.

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21
Q

You are asked by your instructor to discuss about Contingency Theory. What should you include in your discussion?

A. It is a theory in leadership that views the pattern of leader behavior as dependent on the interaction of the personality and the needs of the situation.
B. It considers that leaders must provide followers a sense of security and approval and discipline to be successful in an output.
C. It emphasizes that both leaders and followers should act on one another to raise their motivation.
D It states that leadership qualities inspire followers to be motivated in what they do.

A

A. It is a theory in leadership that views the pattern of leader behavior as dependent on the interaction of the personality and the needs of the situation.

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22
Q

What are the types of leadership style according to Hersey and Blanchard?

A
  1. Telling
  2. Selling
  3. Participating
  4. Delegating
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23
Q

T/F Exploitative-Authoritative uses reward to encourage appropriate performance and listens more concern of subordinates but almost all major decisions are made centrally

A

F

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24
Q

Which of the following is NOT TRUE with transactional leadership?

A. He is focus on the daily operations and do not wish to have any changes.
B. Monitor work performance, wait until problems occurs and correct/solve problem.
C. Reward/pay is given to those who completed the task.
D. Impart meaning of work and empower the work group to accomplish goals and achieve the vision.

A

D. Impart meaning of work and empower the work group to accomplish goals and achieve the vision.

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25
Nurse manager Nora may suspend her members' benefits if they cannot perform their duties. What is the source of power if Nora uses fear and punishment to influence her member to finish work? a. Expert power b. Coercive power c. Reward power d. Referent power
b. Coercive power
26
Which one is not a recognized key skill of management? A. Conceptual skills B. Human skills C. Technical skills D. Writing skills
D. Writing skills
27
You are asked by your instructor to differentiate between a leader and a manager. Which one is incorrect? A. A leader is focused on purposes but a manager is focused on structures and processes. B. A leader does the right thing and a manager does each task the right way. C. A leader has a short term view while a manager views work in long term duration D. A leader rely on trust while a manager relies on control
C. A leader has a short term view while a manager views work in long term duration
28
Which of the following Rensis Likert's leadership style encourages teamwork for each member plays an important part in the organization's success. A. Participative Democratic B. Benevolent Authoritative C. Consultative Democratic D. Exploitative Authoritative
A. Participative Democratic
29
What are the leadership or managerial style according to Blake Mouton managerial grid?
Impoverished Produce-to-Perish Middle of the Road Country Club Team Management
30
What are the leaders behavior according to Kurt Lewin?
(ADL) Autocratic Democratic Laissez-Faire
31
Legitimate power is derived from the position a nurse holds in a, and it indicates the nurse's degree of authority. True False
True
32
Which describes an informal leader? A. The leader of the team with competencies and continuing education B. The leader of the team because of years of experience in the department C. The leader of the team since gave the legitimate authority to act alone. D. The appointed by the administration because of age and knowledge in the area of work
B. The leader of the team because of years of experience in the department
33
Nurse Altuna complied with the instruction set by his Nurse Manager because he does not want that he will incur salary deduction as imposed. This kind of power of his nurse manager is: Legitimate power Reward power Coercive power Referent power
Coercive power
34
In order for his followers to get the job done, a manager uses: 1 point Motivation Commitment Sharing vision Control
Motivation
35
Which of the following is NOT a good way to develop leadership skills? A. Participate in organizations and activities B. Never ask for help from coworkers to prove you have the necessary skills C. Observe leaders D. Practice leadership at work
Never ask for help from coworkers to prove you have the necessary skills
36
Leader emphasizes control, decision making, decision analysis, and results True False
True
37
Stephen can influence the staff and other clerk in the unit because he is the nurse manager. What type of power is derived from his position? Legitimate power connection power Referent power expert power
Legitimate power
38
This provides the direction of every follower or worker in the organization, which is an important element of leadership: Power Accountability Influence None of the above
Influence
39
The source of power a manager has is which of the following? From his influential capability From his official position From his convincing ability All of the above
All of the above
40
Which of the following best describes the leadership activity of guiding employees? A. Explaining the tasks, providing the tools and being available to assist B. Learning about employees' needs and wants and providing praise for a job well done C. Recognizing employees' small victories D. Influencing employees to understand and accept the vision of the organization
Explaining the tasks, providing the tools and being available to assist
41
Which of the following is TRUE? Leadership is traditionally one of the four functions of management Leading is more important than managing Most important form is leading others Most important form is managing oneself
Leadership is traditionally one of the four functions of management
42
Which of the following best describes a leader? A. Individual who has the authority to fire unethical employees B. a process of influencing people to contribute the group goals. C. individuals who are out front, taking risks, attempting to achieve shared goals, and inspiring others to action. D. Individual who manipulate people, the environment, money, time, and other resources to achieve organizational goals
C. individuals who are out front, taking risks, attempting to achieve shared goals, and inspiring others to action.
43
The leader has greater responsibility and accountability because it is innate within the nature of his position. TRUE FALSE NEITHER Choice 4
TRUE
44
Which among the following is NOT TRUE in relation to a manager: Emphasizes control Manipulates people and environment direct willing followers Has assigned position
Manipulates people and environment
45
Different definitions of leadership are based on: Traits Knowledge and skills Social process All of the above
All of the above
46
In what statement does efficiency is best described below? A. The rationale of the work/job to be done is shared to every worker. B. Setting the future goal or objective of the organization. C. Ensuring that every detail of the procedures required in every job is complied. D. All of the above
All of the above
47
By definition, a leader is A. Any individual who has leadership traits and skills by birth. B. An individual who is formally elected or appointed to a position of power or authority. C. Any individual who has the ability to direct a group toward the attainment of goals. 0 None of these
C. Any individual who has the ability to direct a group toward the attainment of goals.
48
Which of the following scenarios is an example of informal leadership? A. Julio supervises 20 construction workers. He assigns and schedules tasks to make sure the project is completed on time. B. Cassandra brings together a group of people from different departments in her company to work on a project. Although none of them work directly for Cassandra, they trust her judgment and she is able to lead the team to complete the project successfully C. Maria is in charge of the technology budget for her company. She decides to purchase new computers without consulting anyone in her department D. Tom has just joined a company and is meeting his employees for the first time. Although Tom supervises these people, he doesn't know them well, and decides to take suggestions from his team on how to approach their first project, rather than making the decision alone
B. Cassandra brings together a group of people from different departments in her company to work on a project. Although none of them work directly for Cassandra, they trust her judgment, and she is able to lead the team to complete the project successfully
49
Which among the following if the main focus of a manager? Inspiring followers in order to get the job done Imposing control to achieve the goal Inspiring others to carry out task All of the above
Imposing control to achieve the goal
50
Nurse Jerome was called to present as a witness in the court due to a legal incident happened in his ward. He will testify on the procedures related to the negligent act filed by a certain patient. Nurse will exercise what kind of power? Legitimate power Reward power Expert power Referent power
Expert power
51
Hersey and Blanchard postulated that manager/leader should adapt style to task, relationship at the workplace and maturity of the followers. True False
TRUE
52
As a nurse in the hospital, what do you think is the most effective leadership style that can be used during emergency situations? Autocratic Democratic Laissez-Faire Supportive
Autocratic
53
A leader has low regard for creating a system to get the job done and has no plans for motivating a team Produce or perish management Impoverish management. Country club management Team Management
Impoverish management.
54
Hersey-Blanchard's Model of Situational Leadership incorporates a matrix of leadership styles. Which of the following illustrates the leadership styles in the Hersey-Blanchard Leadership Style matrix? Sell, tell, delegate, participate Participate, consume, tell, show Decide, analyze, coordinate, sell Counsel, tell, delegate, patronize
Sell, tell, delegate, participate
55
The decision making that is dispersed throughout organization Exploitative-Authoritative Consultative-democratic Benevolent-authoritative Participative-democratic
Participative-democratic
56
The leader emphasizes the achievement of difficult tasks and the importance of excellent performance and simultaneously displays confidence that subordinates will perform well. Path goal theory classify this style as Achievement-oriented Directive path-goal Participative leader Supportive leader
Achievement-oriented
57
In the path goal theory, the leader explains the performance goal and provides specific rules and regulations to guide subordinates toward achieving it. This is referred to as Achievement-oriented Directive path-goal Participative leader Supportive leader
Directive path-goal
58
Which of the following best describes produce or perish management? - Indifferent leaders, low results, no interest in creating satisfying team environment - Authoritarian, increase productivity and low concern for people - Mediocre performance - Prioritize happiness and satisfaction
- Mediocre performance
59
Fielder's leadership theory states that a leader's effectiveness is based on the situation. True False
True
60
Aldrin inherited necessary characteristics to be a leader, these are innate in him. This theory is known as Situational theory Transformational theory Great Man theory contingency theory
Great Man theory
61
Erin is passive, dependent, most of the time does not think critically and tends to work on what the leader told her to do so. What type of follower is she? Sheep follower Survivor follower Alienated follower Effectivefollower
Sheep follower
62
It begins with the natural feeling that one wants to serve, to serve first. Servant leadership Charismatic leadership Transactional Transformational
Servant leadership
63
A leader that is concern for his people emphasizes concrete objectives. True False
False
64
All of the following are the situational factors for determining leadership styles except: A. Specifics of the task B. Relationship between group members and the leaders C. Individual or group maturity D. Leaders authority E. Resources of the leader
Leaders authority
65
Uplift the spirit and empower the work group to accomplish goals and achieve the vision. Transactional Transformational Servant leader Quantum
Transformational
66
A leader that focuses on management and accomplishment of tasks and the daily operations of the unit. Transactional Transformational Servant leader Chrismatic leader
Transactional
67
The leader has low concern for people and uses threats and fear-based methods to achieve performance. Exploitative-Authoritative Consultative-democratic Benevolent-authoritative Participative-democratic
Exploitative-Authoritative
68
Managers ask employees for feedback consistently and take employee concerns seriously and maintains an open-door policy that encourages employees to share their ideas. While managers will solicit with employees, they ultimately retain sole decision-making authority Exploitative-Authoritative Consultative-democratic Benevolent-authoritative Participative-democratic
Consultative-democratic
69
This theory describes pattern of leader behavior as dependent upon the interaction of the personality of the leader and the need of the situation. Path goal theory Transformational theory Contingency theory Charismatic theory
Contingency theory
70
Which of the following styles best fits a situation when the followers are self-directed, experts and are matured individuals? Democratic Laissez faire Authoritarian Bureaucratic
Laissez faire
71
Theory X presupposes that the workers naturally 1. Dislike work 2. Motivated to work 3. irresponsible 4. Creative 5. Lazy 1,3,5 2,4,5 1,2,3 3,4,5
1. Dislike work 3. irresponsible 5. Lazy
72
Peter Drucker is the father of modern corporate management. His emphasis on good management is built on Management by objectives Optimizing and satisfying Motivation of employees Social process
Management by objectives
73
An organization who has a stability of tenure offers the employees a yearly employment contract. short term work contract. added benefits in work days. long term employment
long term employment
74
Fayol's principle of esprit de corps refers to A.Subordination of individual interest to the common good B. Development of a high level of employee morale. C. Encouragement of initiative and risk taking D. Emphasis on goal setting.
Development of a high level of employee morale.
75
The proponents of this management theory believes that productivity will increase if workers receive proper training and instruction, working conditions are improved and better work methods are introduced Bureaucratic management theory Scientific management theory Henri Fayols management function theory Motivational theory
Scientific management theory
76
Which of the following principles of management describes "unity is strength"? Discipline Esprit de corps Division of work Initiative
Esprit de corps
77
Max Weber is known for the development of which management theory? Bureaucratic management Scientific management Humanistic management. Transformational leadership.
Bureaucratic management
78
According to (blank) principle, each group of activities with the same objective must have one head and one plan Unity of Direction Unity of command Fair remuneration Stability of tenure
Unity of Direction
79
Which is NOT a characteristic of this Theory Z Japanese model? A form of a participative management personal concern for the employee Long-term employment Short-term employment
Short-term employment
80
There is consolidation of management functions and decisions emanate from the top. This is the principle of Chain of command Decentralization Unity of command Centralization
Centralization
81
The individual recognized as the "father of scientific management" is Fayol. Weber. Taylor. Ouchi.
Taylor.
82
According to Taylor, the benefit of applying scientific methods is that, workers would know exactly what they are supposed to do which would later result to: increase productivity Job security Forecasting New techniques
increase productivity
83
Which of the following best describes bureaucratic management? Select all that apply 1. It focuses on hierarchical superior-subordinate communication. 2. Task and activities are distributed among personnel. 3. It is focus on empowerment of the individual worker 4. there should application of consistent rules and regulations 5. There is a well-define chain of command
1, 2, 4, 5
84
Self-esteem and independence needs of employee should be met for employees to increase their loyalty with the organization and enjoy the work that they have. True False
True
85
The theory X view by Douglas Mc Gregor, is that in bureaucratic organizations, employees: Prefer direction Enjoy their work Can show self control Motivated by ties
Prefer direction
86
In Weber's bureaucratic theory, a nurse should be hired or promoted based from her/his Intellectual status Socioeconomic status Interpersonal relationship Competence in work
Competence in work
87
All of the following is true to McGregor's theory Y except: Workers have self-control Workers are disciplined They must be directed and controlled Workers' rewards are their involvement in work.
They must be directed and controlled
88
In 1924 Mary Parker Follet was considered as the mother of modern management because she believes that management is an act of coordinating with people to achieve goals. accomplishing things thru people. organizing people to achieve goals. setting plans to succeed in management.
accomplishing things thru people.
89
Management as a social process focused on the individuals and groups to work together and take best action from the situations. This is proposed by MaxWeber Mary Follet Abraham Maslow Elton Mayo
Mary Follet
90
Decentralization is a situation in which top management retains most of the decision making authority. True False
False
91
What are the leadership or managerial style according to Blake Mouton managerial grid ?
Impoverished, Produce-to-Perish, Middle of the Road, Country Club, Team Management
92
Differentiate a centralized and decentralized structure
Centralized=Top Level Decides Decentralized=Decision is distributed among various levels
93
Differentiate a centralized and decentralized structure
Centralized=Top Level Decides Decentralized=Decision is distributed among various levels