Non Therapeutic Technique Flashcards
talking rapidly, changing subjects too often, and asking for more information than can be absorbed at one time.
“What’s your name? I see you like sports. Where do you live?”
Overloading
Using cliché to reassure client.
“It’s going to be alright”.
False reassurance/agreement
remaining silent and unresponsive, not picking up cues, and failing to give feedback.
The patient ask the nurse, simply walks away.
Underloading
sending verbal and non-verbal messages that contradict one another.
The nurse tells the patient “I’d like to spend time with you” and then walks away.
Incongruence
giving one’s own opinion, evaluating, moralizing or implying one’s values by using words such as “nice”, “bad”, “right”, “wrong”, “should” and “ought”.
“You shouldn’t do that, its wrong”.
Value judgements
Ignoring or denying another’s presence, thought’s or feelings.
Client: How are you?
Nurse responds: I can’t talk now. I’m too busy.
Invalidation
responding in a way that focuses attention to the nurse instead of the client.
“This sunshine is good for my roses. I have beautiful rose garden”.
Focusing on self
introducing new topic
inappropriately, a pattern that may indicate anxiety.
The client is crying, when the nurse asks “How many children do you have?”
Changing the subject
telling the client what to do, giving opinions or making decisions for the client, implies client cannot handle his or her own life decisions and that the nurse is accepting responsibility.
“If I were you… Or it would be better if you do it this way…”
Giving advice
making an assumption about the meaning of someone else’s behavior that is not validated by the other person (jumping into conclusion).
The nurse sees a suicidal clients smiling and tells another nurse the patient is in good mood.
Internal validation
