Non-Therapeutic techniques Flashcards
(11 cards)
Requires client to explain or justify their feelings, thoughts, or behaviors. Force inclined to invent answer or make excuses. Persistent questioning in the face of resistance or invasive answers by the client.
“Why do you feel this way?”
“Why do you think that way?”
“Why did you skip group today?”
“But that doesn’t answer my question”
Probing
Inhibits clients freedom to elaborate on thoughts or feelings. Yes you’re not answers limit exploration.
“Were you feeling angry when your mother said that?”
“Did you have a good experience at the group activity?”
Overuse of Closed Questions
Giving own opinion. Conveys that client is incapable of making the decisions. Robs client of right to autonomy and self-determinations. Compromises self esteem.
“Why don’t you try…”
“I think you should..”
“If I were you I would..”
Advising
Engaging in superficial conversation that is not client centered.
Client “come in in the house is a mess”
Nurse “oh you should see my house”
Social Responding/Inappropriate self-decisions
Telling the client their problems are not important, minor, or temporary. Discounts clients unique feeling and perceptions of the experience.
“It can’t be that bad”
“It won’t matter a year from now”
Belittling
Passing judgment by imposing ones own values on the client and implying that the clients thinking is wrong.
Client “I want a divorce”
Nurse “don’t you think you owe it to your children to give the marriage another try?”
Moralizing
Indicates there is no cause for anxiety or worry (client knows the nurse cannot know it will be alright) reduce his nurses stress but discounts clients feelings and implies faulty judgment on the part of the client. Attempts to cheer a client by suggesting no real problem.
“I wouldn’t worry about that”
“Everything will be alright”
False Reassurance
Offers meaningless cliches. Interaction is on a superficial level and nothing of value is communicated.
“Just follow the doctors orders and you’ll be better in no time”
“It’s for your own good”
Making stereotyped comments
Nurse is uncomfortable with the issue introduced. Changes topic to feel less anxious and denies the client the initiative and verbalizing what he or she considers important as the nurse redirect the conversation.
Changing the subject
No verbal communication because the nurse does not know what to say, how to respond. Nurse appears anxious confused or upset
Stumped silence
Arguing or justify your position rather than attempting to hear the clients concern
Client “I can’t se to get any help”
Nurse “We are trying out best but we are very busy”
Defending
