Norms Flashcards

1
Q

Defintion

A

Consistent pattern to behavior

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2
Q

Defintion: A

A

Shared by the group, revealing the nature of management employee relationships

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3
Q

Defintion: B

A

Collective values and attitudes expected of you to be accept by your peer

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4
Q

Definition: C

A

Enforced by the group which pressures the individual members to perform

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5
Q

Examples of norms (3)

A
  • Attire
  • How hard, well, much, we work
  • Cheating on expense accounts
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6
Q

Standards

A

Standards apply to everyone

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7
Q

Key issue

A

Control. Who is in charge?

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8
Q

3 things to do: 1

A

Identify existing norms and leaders and influencers behind those norms.

Good norms to employees to be rewarded promoted and on your team

Bad norms to threats t you and your authority

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9
Q

3 things to do: 2

A

Determine the norms you wish to establish but you must have group acceptance as a moral imperative

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10
Q

3 things to do: 3

A

Lead by example; consistency and equality among you and your employees

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