OCC

Question 1

is a process of sharing and
conveying messages or
information with one person to
another

Answer 1

Communication

Question 2

Communication, which came from the
Latin word

Answer 2

comunicare,

Question 3

The —-, or source, conceptualizes
an idea in his mind before he is able
to formulate and organize the
message he will send.

Answer 3

sender

Question 4

It is the final concept of the idea
formulated by the sender.

Answer 4

MESSAGE

Question 5

is the medium, mean, manner or method through
which a message is sent to its intended receiver.
The basic channels are written.

Answer 5

CHANNEL

Question 6

He is the person whom the sender is
communicating with.

Answer 6

RECEIVER

Question 7

It is the response given by the individual
receiving information.

Answer 7

Feedback

Question 8

This can be verbal or nonverbal
cues such as head nodding and
body language.

Answer 8

FEEDBACK

Question 9

is a pictorial
representation of the communication process,
ideas, thoughts, or concepts through diagrams, etc.

Answer 9

Communication Model

Question 10

Types of

communication

model

Answer 10

Linear, Interactive, Transaction, Shannon - Weaver

Question 11

explains the
process of one-way communication, whereby a
sender transmits a message and a receiver
absorbs it.

Answer 11

LINEAR MODEL

Question 12

is a theory that
proposes communication between two or more
people occurs in an ongoing exchange of
messages,

Answer 12

Transactional Model

Question 13

is a
two-way process of exchanging ideas,
messages, and information.

Answer 13

Interactive Model

Question 14

is a mathematical theory of
communication that argues that human
communication can be broken down into 6 key
concepts:

Answer 14

Shannon Weaver Model

Question 15

6 key
concepts

Answer 15

sender, encoder, channel, noise,
decoder, and receiver.

Question 16

It is known as the “mother of all models” because
of its wide popularity.

Answer 16

Shannon Weaver Model

Question 17

the main person who developed
the theory.

Answer 17

Claude
Shannon

Question 18

Five Elements of

Communication

Answer 18

Sender, receiver,message, channel, feedback

Question 19

To communicate effectively, the sender must
use effective verbal as well as nonverbal
techniques.

Answer 19

Sender

Question 20

can be one person or an entire
audience of people.

Answer 20

Receiver

Question 21

can come in many different forms, such
as an oral presentation, a written document, an
advertisement or just a comment.

Answer 21

message

Question 22

The message travels from one point to another
via a channel of communication.

Answer 22

Channel

Question 23

The last element of effective communication to describe the receivers response or reaction to the senders message

Answer 23

Feedback

Question 24

Is the use of words to share information to the other people

Answer 24

Verbal Communication

Question 25

Main components of verbal communication

Answer 25

Sound, Words, Speaking, and Language

Question 26

The language that you use should be appropriate to the environment or occasion

Answer 26

Appropriateness

Question 27

Speakers who often use simple yet precise and powerful words are found to be more credible

Answer 27

Brevity

Question 28

The meaning of words, feelings, or ideas may be interpreted differently by a listener

Answer 28

Clarity

Question 29

Words should be carefully chosen in consideration of the gender, roles, ethicity

Answer 29

Ethics

Question 30

Describe things or feelings usually add color and spice to communication

Answer 30

Vividness

Question 31

Refers to an Interaction where behavior is used to convey and represent meanings

Answer 31

Non Verbal Communication

Question 32

7CS of effective communication

Answer 32

Completeness, Conciseness, Consideration, Concreteness, Courtesy, Clearness, Correctness

Question 33

It is the essential to the quality of the communication process

Answer 33

Completeness

Question 34

It does not mean keeping the message short but making it direct or straight to the point

Answer 34

Concisiness

Question 35

The speaker should always consider relevant information about his/her receiver such as mood

Answer 35

Consideration

Question 36

It is supported but facts, figures, and real-life examples and situations.

Answer 36

Concreteness

Question 37

The speaker shows courtesy in communication by respecting the culture, values, and beliefs of his/her receivers

Answer 37

Courtesy

Question 38

It implise the use of simple and specific words to express ideas.

Answer 38

Clearness

Question 39

In grammar, it eliminates negative impact on the audience and increases the credibility and effectiveness of the message

Answer 39

Correctness

Question 40

Is a mental block that retrains you from openly expressing your thoughts and feelings.

Answer 40

Emotional Barriers

Question 41

Can be used to convey meaningful information and discourse in a convenient way within communities.

Answer 41

Jargon

Question 42

May lead people to make negative decisions about how they treat themselves or let other treat them.

Answer 42

Lack of Confidence

Question 43

Results of disturbance in our surroundings which leads to ineffective communication

Answer 43

Physical Barrier

Question 44

It happens when two individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds

Answer 44

Intercultural Communication

Question 45

The individual does not recognize cultural differences

Answer 45

Denial

Question 46

the individual starts to recognize cultural differences and is intimidated bu them

Answer 46

Defense

Question 47

Although individuals see cultural differences

Answer 47

Minimization

Question 48

The individual begins to appreciate important cultural differences in behavior and eventually in values

Answer 48

Acceptance

Question 49

The individual is very open to world views when accepting new perspective

Answer 49

Adaption

Question 50

Individuals start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints

Answer 50

Integration