Office adminstration

Question 1

Office supplies

Answer 1

Clinical or general supplies

Question 2

periodic supplies

Answer 2

Need to be ordered occasionally

Question 3

Common size letterhead paper

Answer 3

8 1/2 x 11

Question 4

Letter style has all the lines of the letter flush left is called

Answer 4

Full Block

Question 5

On a envelope how far down should the address begin

Answer 5

2 1/4 inches

Question 6

What is not capitalized

Answer 6

Pronouns

Question 7

Parts of a Business letter

Answer 7

*Letterhead
*Dateline
*Inside address
*Salutation
*Subject line
*Body
*Complimentary closing
*Identification line
*Notations

Question 8

Registered mail

Answer 8

Mail delivery used for sending an item that is valuable or irreplaceable because it provides security for the item

Question 9

Priority mail

Answer 9

Any item that weighs between 11 and 70 lbs

Question 10

Former name for parcel post

Answer 10

Fourth class mail

Question 11

In general writing, use numerals when the number

Answer 11

is greater than 11

Question 12

Window envelope

Answer 12

Fold invoice in an accordion fold

Question 13

First class mail must weigh

Answer 13

11 ounces or less

Question 14

If a pt was overcharged for services

Answer 14

You should ask the patient to wait for the corrected statement before sending payment.

Question 15

Pharmacists call to check before dispensing refills

Answer 15

If more than one year has passed since the original prescription was written

Question 16

Concise message

Answer 16

Message brief and direct

Question 17

Enunciation

Answer 17

Speaking clearly and distinctly

Question 18

Purpose of using Matrix to schedule apts

Answer 18

Create a basic format for the appointment book

Question 19

Locum Tenens

Answer 19

A substitute Physician

Question 20

Tickler files

Answer 20

The date of the appointment.

Question 21

Filing system that is best used by one person at a time

Answer 21

Filing cabinet

Question 22

Storage facility for files is considered

Answer 22

Commercial records center

Question 23

Numeric systems

Answer 23

Indirect filing systems

Question 24

Accurate statement about open book accounts

Answer 24

The last date of payment or charge for each illness is used as the starting date for determining the time limit on that specific date

Question 25

Statement

Answer 25

Paperwork sent to patients to inform them of payment balance past due

Question 26

Recording services provided that fees charged and payments received in a daily log

Answer 26

Journalizing

Question 27

Prevents creditors from discriminating against applicants on age sex race religion marital status or income

Answer 27

Equal credit opportunity Act

Question 28

Receive payment from pt through mail after office visit, you should record it

Answer 28

On the pts ledger card and current days daily log

Question 29

Written agreement of terms of payment between pt and and the practitioner is

Answer 29

A disclosure statement

Question 30

Endorsement used by attorneys when they accept a check on behalf of a client but have no personal claim on the transaction

Answer 30

Qualified endorsement