Officer 1 & 2 Quizzes Section 2

Question 1

According to the NFPA, approximately _____ of on duty deaths result from heart attacks

Answer 1

40 percent

Question 2

The USFA has adopted a national goal of a _____ reduction in fatalities over a 10 year period

Answer 2

50 percent

Question 3

According to the NFPA 1521, what is the minimum level of fire Officer required to be a safety officer

Answer 3

Fire Officer 1

Question 4

Which NFPA standard covers health related fitness programs for fire departments

Answer 4

NFPA 1583

Question 5

Which level of the Human Factors Analysis and Classification System (HFACS) is the most difficult to analyze

Answer 5

HFACS 4

Question 6

NFPA 1500 requires ____ to track identities, assignments, and locations of all fire fighters operating at an incident

Answer 6

A personal accountability system

Question 7

What is the basis for the air time ratings for SCBA

Answer 7

Air consumption of an individual at rest

Question 8

According to the June 2007 document published by the NFPA Fire Analysis and Research Division, the number of fire fighters dying on duty decreased by ____ during a 30 year period from the 70’s to 2000

Answer 8

30 percent

Question 9

The incident safety officer reports pertinent information relating to the safety and health issues on an incident in which document?

Answer 9

Post-incident analysis

Question 10

What is the minimum number of fire fighters required for an interior operation?

Answer 10

2

Question 11

All of the following are phases of an accident investigation EXCEPT one. Choose the exception.

Identification and collection of evidence
Interviewing witnesses
Employee administrative action
Written documentation phase

Answer 11

Employee administrative action

Question 12

In addition to meeting regulatory requirements, how can records of accidents be used?

Answer 12

Identifying trends

Question 13

What is the leading cause of on-Duty death among fire fighters

Answer 13

Sudden cardiac death

Question 14

What is one rule that could prevent 8-12 fire fighters deaths per year if complied with every time ?

Answer 14

Fire fighters must be seated and wear seatbelts in transit

Question 15

According to a review by the NFPA, what is the most common vehicle collision fire fighter death situation?

Answer 15

Emergency response in a personal vehicle

Question 16

What are the most common activities being performed when fire fighters are injured?

Answer 16

Fire ground operations

Question 17

Which agency launched a Web based system in 2005 to report near misses?

Answer 17

IAFC

Question 18

Who determines fitness for duty status after reviewing documentation of a members exposure?

Answer 18

Fire department physician

Question 19

Fire fighters should be medically examined periodically as long as they are engaged in performing emergency duties, with an emphasis on identifying risk factors that could lead to _____

Answer 19

Heart attack

Question 20

What is one of the most important reasons for establishing and maintaining an effective incident command structure at every incident

Answer 20

Promote situational awareness

Question 21

Which of the following is one of the 16 NFFF life safety summit initiatives

Answer 21

Ensure that fire fighters have access to counseling and psychological support services

Question 22

A fire Officer develops a(n) ___ to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighters injury or death

Answer 22

Incident action plan

Question 23

What does the first “F” in NFFF stand for?

Answer 23

Fallen

Question 24

A goal of an effective fire Officer is to delegate decision making in routine activities to the _____

Answer 24

Lowest possible level

Question 25

According to _____ theory, employees compare the outcomes they receive for their inputs to those that other employees receive for their inputs

Answer 25

Equity

Question 26

According to Studies of Social Power, an incident commander directing resources on an incident is an example of _____ power

Answer 26

Legitimate

Question 27

According to the text, which of the following is the best known motivational authority

Answer 27

Reinforcement

Question 28

Gary Yukl described leadership as the process of influencing others to _____

Answer 28

Understand and agree about what needs to be done

Question 29

Historically, which kind of leadership style did fire officers use in both emergency and non emergency operations

Answer 29

Autocratic

Question 30

In reinforcement theory, which term is defined as ignoring bad behavior?

Answer 30

Extinction

Question 31

In which emergency situation is a democratic leadership style appropriate?

Answer 31

When developing and IAP for a complex situation

Question 32

Leaders can be effective only to the degree that others ___

Answer 32

Are willing to accept their leadership

Question 33

The Laissez-faire leadership style shifts decision making to the _____

Answer 33

Individual fire fighters

Question 34

What does goal setting rely on as motivational strategy?

Answer 34

The natural competitiveness of people

Question 35

What is the first obligation in a Mayday situation

Answer 35

Maintain radio discipline

Question 36

What is the fourth step in a five step approach to decision making

Answer 36

Make a choice

Question 37

What is the relationship of Herzberg’s hygiene factors to motivation?

Answer 37

They can destroy but not create motivation

Question 38

What is the strongest force that influences the performance and commitment of a volunteer fire fighter?

Answer 38

Effective leadership

Question 39

When operating at an emergency incident, which method is recommended to assist a fire officer with making standard decisions in a consistent manner

Answer 39

Use a checklist

Question 40

Which leadership style is best used when working with experienced fire fighters on duties that pose little hazard?

Answer 40

Laissez-faire

Question 41

Which of the following is a key component of leading?

Answer 41

Motivating

Question 42

Which management strategy involves removing the negative consequences of good performance?

Answer 42

Negative reinforcement

Question 43

_____ consists of assigning an experienced member of the team to help a less experienced person

Answer 43

Mentoring

Question 44

_____ is the process of imparting knowledge or skill through systematic instruction

Answer 44

Education

Question 45

____ is a method of directing, instructing, and training a person or group of people with the aim of achieving some goal or developing specific skills.

Answer 45

Coaching

Question 46

The process of achieving proficiency through instruction and hands on practice in the operation of equipment and systems is the definition of ____

Answer 46

Training

Question 47

A formal training program includes both skills practice and ____

Answer 47

Classroom time

Question 48

According to the Conscious Competence Learning Matrix developed by Dr. Thomas Gordon in the 1970s, what is the highest level of competence a fire fighter may display?

Answer 48

Unconscious competence

Question 49

Active learning research recommends limiting formal lectures to maximum of ____ minutes

Answer 49

10

Question 50

At a live fire training session, one instructor must be assigned to

Answer 50

Every functional crew

Question 51

In higher education, what is defined as a collegial process based on self and peer assessment for public accountability and improvement of academic quality

Answer 51

Accreditation

Question 52

Most state fire service professional certification systems are based on _____

Answer 52

NFPA standards

Question 53

Near misses, fire ground problems, and performance deficiencies are indicators of a need for _____

Answer 53

Additional training

Question 54

OSHA requires that anyone who use a SCBA in work assignments must be trained in its use and

Answer 54

Fit tested in the equipment

Question 55

Should an end of class examination be written or practical?

Answer 55

It can be either

Question 56

The practice of having multiple companies that might respond together in their response Avra is viewed as _____

Answer 56

An excellent method of improving coordination between companies

Question 57

To require a fire fighter to perform with a rusty skill set in an emergency situation is considered to be _____

Answer 57

Dangerous

Question 58

What does NBFSPQ do?

Answer 58

Accredit fire service certification systems

Question 59

What is the first step of the four step method of instruction

Answer 59

Preparation

Question 60

What is the minimum discharge volume for a handline used on a live fire training evolution?

Answer 60

95 gpm ( 359.6 lpm)

Question 61

When students attempt to perform new tasks under instructor supervision, success is attained when they _____

Answer 61

Can perform the task safely without instructor input

Question 62

Which city began the first organized instruction of fire officers in 1869?

Answer 62

New York City

Question 63

Which federal directive mandates incident management training?

Answer 63

HSPD-5

Question 64

Which of the following is a prerequisite to becoming a supervising fire officer?

Answer 64

Fire officer 1

Question 65

Which of the following is an objective of the presentation step of instruction?

Answer 65

Create interest in the material

Question 66

Which of the following is one of the four categories of psychomotor skills?

Answer 66

Initial

Question 67

____ is present when fire officers tend to rate their subordinates more harshly than warranted on annual evaluations

Answer 67

Severity

Question 68

How do annual employee evaluations relate to work history

Answer 68

They are a formal part of an employee’s work history

Question 69

If the fire fighter does not show any improvement after a formal written reprimand, what is the next step in progressive negative discipline path

Answer 69

Suspension

Question 70

In the majority of cases, what must occur before a demotion, suspension, or involuntary termination can be invoked?

Answer 70

A predisciplinary hearing

Question 71

It is common practice to provide notification to an employee who may receive a substandard evaluation at least ____ weeks before the evaluation is due

Answer 71

10

Question 72

Positive discipline is reinforced by ___

Answer 72

Recognizing improved performance and rewarding excellent performance

Question 73

Providing information about the working of local government is an example of which form of positive discipline

Answer 73

Empowerment

Question 74

Successful employee assistance programs place a high value on ____

Answer 74

Confidentiality

Question 75

The success of an employee assistance program relies on the ability of an officer to ______

Answer 75

Recognize signs of stress in an employee

Question 76

Unless there is a problem with an employee’s performance, scheduled evaluations should be used as primarily an opportunity to _____

Answer 76

Discuss future goals and objectives

Question 77

What are the two sides of fire service discipline

Answer 77

Positive and negative

Question 78

What is a commonly used format for documenting employee performance on a day to day basis

Answer 78

T-account

Question 79

What is a typical goal that a fire fighter might set to achieve during the coming evaluation period

Answer 79

Complete a fire science class at a community college

Question 80

What is progressive discipline

Answer 80

Moving from positive to negative discipline

Question 81

What is the evaluation error called in which a fire fighter is evaluated based on an officer’s personal ideals instead of job classification standards

Answer 81

Frame of reference

Question 82

What is the evaluation error called in which a supervisor rates a fire fighter only on his or her most recent behavior rather than on the fire fighter’s performance through the entire preceding evaluation period

Answer 82

Recency

Question 83

What is the ultimate goal of negative discipline

Answer 83

Performance improvement

Question 84

Which disciplinary action is an official negative supervisory action at the lowest level of the progressive discipline process

Answer 84

Formal written reprimand

Question 85

Which process is defined as establishing expectations with a subordinate and examining where he or she stands relative to those expectations

Answer 85

Annual performance evaluation

Question 86

Which program is designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties, or other difficulties that affect job performance

Answer 86

Employee assistance program

Question 87

Which statement is correct about the range and depth of skills that new fire fighters bring to the job

Answer 87

They vary widely, from a few hours of orientation to NFPA 1001 certification as a fire fighter.

Question 88

A citizen finding fault with a fire fighter’s behavior is an example of which type of problem

Answer 88

Complaint

Question 89

A complaint about another member of the company is an example _____ conflict

Answer 89

Internal

Question 90

A state of opposition between two parties is an example of _____

Answer 90

Conflict

Question 91

An error or fault resulting from defective judgement, deficient knowledge, or carelessness is termed an _____

Answer 91

Mistake

Question 92

How does the text define a problem

Answer 92

A difference between the current situation and the desired situation

Question 93

How should a company officer handle disputes between companies over interpretation of an operational policy

Answer 93

Refer the problem to an officer higher in the organization

Question 94

If a fire Officer is unable to resolve a citizen complaint dealing with an operational issue, to whom should the complaint be forwarded

Answer 94

Chief of operation

Question 95

In the five step process of decision making, once a solution is selected, what happens next

Answer 95

The solution must be implemented

Question 96

The primary purpose of an investigation of a complaint is to _____

Answer 96

Obtain additional information

Question 97

What does Peter Dricker day about questioning the value of any given organizational activity?

Answer 97

Such questioning should be done once a year

Question 98

What is one of the factors that distinguish fire officers from fire fighters

Answer 98

The responsibility to act as an agent of the formal organization

Question 99

What is the best implementation strategy for a solution that will require significant behavioral change on the part of those tasked with implementing it?

Answer 99

Sell the program to get willing participation

Question 100

What is the role of a fire officer when dealing with a citizen’s complaint

Answer 100

Respond in a professional manner

Question 101

What is the first step in brainstorming

Answer 101

Write out the problem statement

Question 102

What is the first step in Michael Taigman’s conflict resolution model?

Answer 102

Drain the emotional bubble

Question 103

What is the next step in problem solving after implementing a solution

Answer 103

Evaluate the results

Question 104

What is the preferred technique used to determine how wide spread a perceived problem is?

Answer 104

Discuss the problem with other fire officers

Question 105

What is the second step in the five step process of decision making

Answer 105

Generate alternative solutions

Question 106

When should a fire Officer tell a complainant thatbcertain actions will be taken?

Answer 106

When it is within the scope of his or her authority

Question 107

Which of the following is a common component of a project plan

Answer 107

Due dates