Operations Flashcards

1
Q

Consequences of overstocking

A

Supplies could go out of date if they are stored for too long.
Supplies could go out of fashion before they are used.
Too many supplies leaves a risk of theft by staffs, customers or thieves.

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2
Q

Consequences of under stocking

A

Business may run out of stock and be unable to continue production or carry on selling.
May be no stock to sell, resulting in bad reputation and customer not returning.
Increase in delivery costs since many smaller deliveries will have to be made.

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3
Q

What is job production?

A

involves producing unique one-off products. Products are made to order, from start to finish one at a time. For example a tailor-made suit or dress.

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4
Q

Advantages of job production?

A

Higher prices can be charged as the product is unique and made to customers requirements.
Products can match exact requirements, which increase customer satisfaction.

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5
Q

Disadvantages of job production?

A

High wages need to be paid to the highly skilled staff that job production requires.
High costs can make the price too high, which can put many customers off.

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6
Q

What is batch production?

A

Involves making groups of identical products at a time. each batch is made exactly the same.

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7
Q

Advantages of batch production?

A

Batches can be adapted to meet customer requirements.
There is less need for highly skilled workers.
Materials can be bought in bulk, gaining discounts.

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8
Q

Disadvantage’s of batch production?

A

If a mistake is made it can ruin an entire batch.
Employees are likely to be demotivated as tasks are repetitive.
Small batches can raise the unit cost of each item in the batch.

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9
Q

What is flow production?

A

Involves identical products being made on an assembly line. Product is made in stages, with parts being added as it moves along the production like.

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10
Q

Advantages of flow production?

A

Huge amounts of products can be produced, which leads to high sales.
Workers specialise in the same routine task speeding up production and accuracy.

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11
Q

Disadvantages of flow production?

A

Products cannot be adapted to meet customer requirements.

Workers can be demotivated through the boredom of doing the same routine tasks.

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12
Q

What is capital- intensive production?

A

Involves producing products that primarily use machinery and equipment to produce products.

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13
Q

Advantages of capital-intensive production?

A

Robots can do jobs that are dangerous for humans to do.

Robots don’t take breaks, holiday’s or sick leave so they can work 24/7.

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14
Q

Disadvantages of capital- intensive production?

A

Huge investment is needed to automate a production line.

Breakdowns can lose hours of production time and wasting vast amount of materials.

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15
Q

What is labour- intensive production?

A

Involves humans doing most of the work.

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16
Q

Advantages of labour-intensive production?

A

Labour is less expensive than capital intensive production.

Humans can us initiative and creativity, something that is often lacking in automated systems.

17
Q

Disadvantages of labour-intensive production?

A

Humans have to take breaks and holidays which limits production time.
Recruitment, training and wage costs need to be considered.

18
Q

What is quality control?

A

A basic method, which is a method of inspecting raw materials and finished goods to check if they are at a suitable standard.

19
Q

Advantages of quality control?

A

Ensures that faulty goods are not sent to customers.

Limits potential for a bad reputation due to faulty goods.

20
Q

Disadvantages of quality control?

A

Can create a lot of waste as the quality of the goods are not checked until they are made and have to be thrown away if not at a good standards.
Products have to be reworked from scratch, costing the business time and money.

21
Q

What is quality assurance?

A

Method of prevention, checked at different stages in production.

22
Q

Advantages of quality assurance?

A

Less wastage, which decrease costs spent on discarded materials.
Easy to identify where faults in the production process lie.

23
Q

Disadvantage of quality assurance?

A

Can slow down production as many processes are inspected.

Can increase the costs of production.