operations influences Flashcards

1
Q

Globalisation

A

globalisation is the removal of trade barriers between nations

  • increases intervention between international economies
  • high degree of transfer in capitol, labour, intellectual ideas and technology
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2
Q

government policies

A

all businesses within australia are subject to policies both local, state and federal

(economic policies have direct impact on level of economic activity and therefore demand for services/products)

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3
Q

legal regulations - WTF ED

A
  • WH&S
  • training and development
  • fair work and anti discrimination
  • environmental protection
  • dangerous goods
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4
Q

environmental sustainability

A

operations should be shaped around practices that don’t consume resources today that will compromise access to those resources in future

  • sustainable use of renewable resources
  • minimal use of non-renewable resources
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5
Q

ethical and social responsibility (corporate social)

A

business action made based of respect for people, community and the environment

involved more than just complying with laws and regulations

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6
Q

ethical behaviour

A

should implement a code of conduct which could include

  • donating to local charities/communities
  • promoting human and civil rights - nationally and internationally
  • consultation with community prior to significant changes
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7
Q

social responsibility

A
  • taking action or decision based ethically and morally correct in the best interest of the community
  • issues such as noise level, waste, pollution
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8
Q

8 influences

A
  • globalisation
  • technology
  • quality expectations
  • cost based competition
  • government policies
  • legal regulation
  • environmental sustainability
  • ethical and social responsibility
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