operations management Flashcards

1
Q

what are operations management objectives

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2
Q

how and why are operations management objectives used by a business

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3
Q

what is the need for a business to have clear operations management objectives

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4
Q

what is the usefulness of operations management objectives to a business and its stakeholders

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5
Q

what is the importance of operations management objectives in the achievement of a business’ objectives

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6
Q

what is meant by added value

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7
Q

how can added value be calculated

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8
Q

what is the usefulness of added value to a business and its stakeholders

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9
Q

what is meant by innovation

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10
Q

what is meant by research and development

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11
Q

what are the reasons for innovation, research and development within a business and an industry

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12
Q

what is meant by product innovation

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13
Q

what is meant by process innovation

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14
Q

what is the process/cycle of innovation, research and development

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15
Q

what are the advantages of innovation, research and development to a business

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16
Q

what are the disadvantages of innovation, research and development to a business

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17
Q

what is the importance of innovation, research and development to a business, to the consumer, other stakeholders and the economy

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18
Q

what is job production

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19
Q

what is batch production

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20
Q

what is flow production

21
Q

what is cell production

22
Q

what is the impact and importance of the choice of production method to a business and its stakeholders

23
Q

what are the reasons for the choice of production methods

24
Q

what is meant by specialisation

25
what is meant by division of labour
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26
what are the reasons for the introduction of specialisation and division of labour into a business
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27
what is the impact and importance of specialisation and division of labour to a business and its stakeholders
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28
what is the production process for the provision of services
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29
what is meant by customer service in the context of the provision of services
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30
what is the importance of high quality customer service to a business and its stakeholders
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31
what is meant by project management
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32
what are the reasons for using project management within a business
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33
why do businesses use gantt charts
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34
why do businesses use critical path analysis (CPA)
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35
why do businesses use program evaluation and review technique (PERT)
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36
what is the nature and purpose of gantt charts and network analysis diagrams
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37
how do you calculate earliest start times (EST)
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38
how do you calculate latest finish times (LFT)
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39
how do you calculate total float
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40
how do you calculate free float
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41
how do you calculate optimistic time (O)
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42
how do you calculate pessimistic time (P)
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43
how do you calculate most likely time (M)
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44
what is the impact and importance of quantitative methods of project management to a business and its stakeholders
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45
what are the qualitative factors which might affect project management in a business
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46
what is the usefulness of qualitative methods of project management to a business and its stakeholders
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47
what is the usefulness of quantitative methods of project management to a business and its stakeholders
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48
what is meant by productivity
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49
what are measures of productivity
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