Optimization & Modern Work

Question 1

Over-Optimization Risks

Why can over-optimization in people management be harmful?

Answer 1

It reduces autonomy, increases burnout, and neglects human needs.

➔ Treating people like systems creates disengagement.
➔ Efficiency at the cost of thriving is unsustainable.

Question 2

AI in People Management

How can AI both help and harm people management?

Answer 2

It can automate routine tasks and improve insights, but may also depersonalize processes and introduce bias.

➔ Good: frees up time for strategic work.
➔ Risk: decisions based only on data may overlook context and humanity.

Question 3

Hybrid Work

What are key challenges in remote/hybrid onboarding?

Answer 3

Isolation, lack of mentorship, unclear expectations.

➔ Must provide structure: buddy systems, feedback loops, and regular connection.
➔ Inclusion is critical to early engagement.

Question 4

Balanced Optimization

What are strategies to balance efficiency with employee thriving?

Answer 4

Use human-centered design, flexible work models, and continuous feedback.

➔ Focus on trust, not control.
➔ Empower teams to co-create processes that support autonomy and well-being.