Oral

Question 1

A process of giving and receiving information, thoughts, ideas and feelings between a human source and
a human receiver using the words, symbols, or actions.

Answer 1

Communication

Question 2

conveys the message or the origin. They are also called as the encoders of message
as they convert their thoughts into symbols or observable signals such as words

Answer 2

Source/ Senders

Question 3

the one who receives the message. They are also called as decoders. The receiver’s
interpretation and reception of the message is influenced by the same four factors that influence the
sender of the message.

Answer 3

Receiver

Question 4

are the ideas or thoughts that are transmitted from sender to receiver. The proper reception
of the message depends on correct interpretation by the receiver of the symbols sent of the sender

Answer 4

Message

Question 5

or field of experience of both sender and receiver, there is a much bigger chance of correct
interpretation of message, and lesser chance of communication breakdown

Answer 5

Schema

Question 6

occurs when the

message or feedback is not sent or received properly

Answer 6

Communication Breakdown

Question 7

what the message contains

Answer 7

Message Content

Question 8

the language, gestures, facial expressions, and the body movement used by the
source or communicator.

Answer 8

Elements

Question 9

how the sender delivers the message

entertaining, funny, authoritative, firm, etc.

Answer 9

The communicator’s treatment of the message

Question 10

the arrangement of the message for maximum effect depending on
the goals of the sender.

Answer 10

Structure of the message

Question 11

the form in which the message is sent (e.g., language, facial expressions
or body language, dance, song, etc)

Answer 11

Code of the message

Question 12

the means or medium by which a message is sent. Usually, it is the air around the sender and
the receiver

Answer 12

Channel

Question 13

Comes from the environment

Answer 13

Physical Noise

Question 14

originates from emotional state, mental state, and psychological makeup

Answer 14

Psychological Noise

Question 15

bodily conditions that compromise the ability of a person to send or receive
messages

Answer 15

Physiological Noise

Question 16

refers to anything relates to words that distorts or masks a message and confuses
the listener.

Answer 16

Semantic Noise

Question 17

refers to the message transmitted by the receiver in response to the message of the speaker.
Feedback also enables the sender to make adjustments to the signals or message they sent, such as
improving pronunciation of words or speaking louder.

Answer 17

Feedback

Question 18

the environment where communication takes place

Answer 18

Context

Question 19

the factors that affect the flow of communication (e.g. noise, use of jargon, lack of confidence,
emotional barriers.

Answer 19

Barrier

Question 20

3 communication models

Answer 20

Linear model, Interactive Model, Transactional Model

Question 21

this model shows a straight path relaying information

Answer 21

Linear Model

Question 22

This model takes into consideration feedback from the receiver; which makes the communication
a more interactive, two-way process

Answer 22

Interactive Model

Question 23

Developed in 1970s by Dean Barlund, shows communication as occurring continuously and
simultaneously between or among people.

Answer 23

Transactional Model

Question 24

When messages or information is exchanged or communicated through words.

Answer 24

Verbal Communication

Question 25

the language that you use should be appropriate to the | environment or occasion (i.e., whether formal or informal).

Answer 25

Appropriateness

Question 26

speakers who often use simple yet precise and powerful words are found to be more credible.

Answer 26

Brevity

Question 27

the meanings of words, feelings, or ideas may be interpreted differently by a listener; hence, it is essential for you to clearly state your message and express your ideas and feelings.

Answer 27

Clarity

Question 28

words should be carefully chosen in consideration of the gender, roles, ethnicity, preferences, and status of the person or people you are talking to.

Answer 28

Ethics

Question 29

words that vividly or creatively describe things or feelings usually add color and spice to communication. Hence, you are encouraged to find ways to charm your audience through the use of vivid words

Answer 29

Vividness

Question 30

When messages or information is exchanged or communicated without using any spoken or written word.

Answer 30

Non-Verbal Communication

Question 31

Keypoints in effective communications

Answer 31

Human communication is complex

Question 32

Involves communicating with a person or group of people who may not share the same assumptions, values, allegiances as that of yours.

Answer 32

Intercultural communications

Question 33

The awareness that people have varying cultures and that the similarities and differences of these cultures affect the values, behavior, and learning of people.

Answer 33

Cultural Sensitivity

Question 34

The lack of cultural sensitivity

Answer 34

Cultural Insensitivity

Question 35

The “invisible” aspects of our culture lead us to assume our communication style and way of behaving is how “everyone” communicates and behave

Answer 35

Assumption of | similarities

Question 36

Speaking a non-native language can easily lead to miscommunication.

Answer 36

Language differences

Question 37

We send and receive wordless messages through body language, facial expression, and eye contact.

Answer 37

Nonverbal | misinterpretations.

Question 38

Culture influences the way we see the world

Answer 38

Preconceptions and | stereotypes.

Question 39

When we hear communication or observe behavior, we tend to interpret the message or the action through our cultural lens

Answer 39

Tendency to evaluate

Question 40

Not understanding what is appropriate or expected can raise our anxiety level

Answer 40

High anxiety

Question 41

Communication, whether verbal or non-verbal, can be thought of as?

Answer 41

Tool

Question 42

Communication as a human activity always serves a function

Answer 42

Communication Functions

Question 43

Communication can be used to control the behavior of?

Answer 43

Human Being

Question 44

A rule or directive made and maintained by an authority

Answer 44

Regulation

Question 45

The power to influence or direct people's behavior or course of events

Answer 45

Control

Question 46

“Ties of union are created by a mere exchange of words.”

Answer 46

-Bronislaw Malinowski

Question 47

is probably the most natural result of communication.

Answer 47

Social Interaction

Question 48

is one of the most basic functions of human communication

Answer 48

Motivation as a function of communication

Question 49

is a person who specializes in making speeches usually offer words of encouragement, can interact with all sorts of people, relate with them, and express his or her idea clearly and effectively.

Answer 49

Motivational speakers

Question 50

A person is exposed to several communication texts in their everyday life, and these contexts can be either

Answer 50

interpersonal or Intrapersonal

Question 51

This refers to communication between and among people and establishes personal relationship between and among them.

Answer 51

Interpersonal

Question 52

This refers to communication that centers on one person where the speaker acts both as the sender and the receiver of message.

Answer 52

Intrapersonal

Question 53

Types of interpersonal context

Answer 53

Dyad communication and Small Group

Question 54

Communication that occurs between | two people

Answer 54

Dyad communication

Question 55

Communication that involves at least three but not more than twelve people engaging in a face-to-face interaction to achieve a desired goal.

Answer 55

Small Group

Question 56

This is another type of speech context that involves communicating to a wide group of people with very varied traits, background, interests, and persuasions.

Answer 56

Public

Question 57

are patterns or ways of speaking characterized by distinctive pronunciation, vocabulary, intent, participants and grammatical structures

Answer 57

Speech styles or language registers

Question 58

Take place between persons of close alliances/relationships such as family members, best friends and couples.

Answer 58

Intimate

Question 59

Conversational style used among peers and friends.

Answer 59

Casual

Question 60

Typically takes place between professionals such as doctors and lawyers and patients and clients.

Answer 60

Consultative

Question 61

This style is used in formal settings. Unlike the consultative style, this is one-way.

Answer 61

Formal

Question 62

Also called as static speech style.

Answer 62

Frozen

Question 63

is an utterance that a speaker makes to achieve an intended effect; acts done by saying them.

Answer 63

Speech Act

Question 64

Types of speech act

Answer 64

Locutionary Act, Illocutionary Act and Perlocutionary act

Question 65

is the actual act of | uttering (what is said literally)

Answer 65

Locutionary Act

Question 66

is the social function of what is said. The acting part of the speech act - The very action done by saying something

Answer 66

illocutionary Act

Question 67

is the resulting act of | what is said

Answer 67

Perlocutionary Act

Question 68

Searle’s Classifications of Speech Act

Answer 68

Assertive, Directive, Commisive, Expressive, and Declaration

Question 69

a type of illocutionary act in which the speaker expresses belief about the truth of a proposition

Answer 69

Assertive

Question 70

a type of illocutionary act in which the speaker tries to make the addressee perform an action

Answer 70

Directive

Question 71

a type of illocutionary act which commits the speaker to doing something in the future

Answer 71

Commisive

Question 72

a type of illocutionary act in which the speaker expresses his/her feelings or emotional reactions

Answer 72

Expressive

Question 73

a type of illocutionary act which brings a change in the external situation. Simply put, declarations bring into existence or cause the state of affairs which they refer to

Answer 73

Declaration