ORAL COM Flashcards

(33 cards)

1
Q

What is Communication?

A

a basic part of our lives

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2
Q

Communication is the process

A

sending and receiving messages with the use of verbal

and/or nonverbal cues

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3
Q

COMMUNIS

A

n. common To be common means to come together

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4
Q

COMMUNICARE

A

v. make something common

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5
Q

Written words and symbols

A

messages that are written, typed, or printed

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6
Q

Spoken words

A

messages that are delivered orally— sounds produced using vocal tract

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7
Q

Actions

A

expressed through the movement of the body parts

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8
Q

Verbal Communication

A

Written and spoken words are what we call verbal communication because of the use of letters, words, and symbols.

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9
Q

Nonverbal Communication

A

communicating without the use of letters and words, just actions

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10
Q

Communication is a process.

A

It is a cycle.

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11
Q

The Communication Process first step

A

t starts with a stimulus, an idea or concept that the sender has and would like to convey.

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12
Q

second

A

The sender encodes the message through verbal and/or nonverbal cues, then sends the message through a channel.

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13
Q

third

A

The receiver accepts, decodes, or interprets the message. The receiver may or may not
respond to the sender.

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14
Q

fourth

A

If the receiver chooses to respond, then he or she will provide feedback or reply.

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15
Q

The communication process may be disrupted because of what we call noise.

A

Noise is any barrier that prevents the understanding of the message.
Noise can also be the
state of the sender or the receiver.

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16
Q

Proxemics

A

distance that affects the sender and receiver and leads to misunderstanding

17
Q

Intimate

A

less than 6 to 18 inch

for closet friends, family, romantic partner

18
Q

Personal

A

1.5 to 4 feet

for friends, acquaintance and significant other

19
Q

social

A

4 to 12 feet

for casual or professional interactions

20
Q

public

A

12 0r more feet

formal interactions

21
Q

territoriality

A

innate drive to take up and defend spaces

primary, secondary, and public territories

22
Q

HAPTICS

A

touch behavior

23
Q

types of touch

A

function professional, social polite, friendship warmth, love intimacy, sexual arousal

24
Q

kinesics

A

use of head movements, posture, facial expressions gestures, and eye contact in communication

25
types of gestures
adaptors emblems illustrators
26
adaptors
movements and behaviors that shows internal states or discomfort, anxiety, uneasiness
27
illustrators
talking with your hands," as they "illustrate" what we are saying.
28
emblems
most frequently expressed with the hands, though can also be communicated through the head, shoulders, and face.
29
``` what is eye contact function in communication ```
monitoring interactions regulating conversation conveying info establishing interpersonal connection
30
Chronemic
the role of time in communication process
31
categories of time
biological personal physical cultural
32
paralanguage
vocalized but not verbal | includes sighs, gasps, verbal fillers
33
personal presentation and environment
physical characteristics | and the artifacts ex. clothes, jewelry.