Oral Communication Flashcards

(42 cards)

1
Q

means the word common

A

common

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2
Q

communication starts with a __________

A

stimulus

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3
Q

causes breakdown in the process of communication

A

noise

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4
Q

any _________ that obstructs the understanding of the message

A

barrier or hindrance

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5
Q

it is a process between two or more people

A

communication

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6
Q

source of information/message

A

speaker

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7
Q

the information, ideas, or thoughts conveyed by the speaker in words or actions

A

message

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8
Q

process of converting the message into words, actions, or other forms that the speaker understands

A

encoding

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9
Q

medium or mean, such as personal or non-personal, verbal or non-verbal which the encoded message is conveyed

A

channel

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10
Q

the process of interpreting the encoded message of the speaker by the receiver

A

decoding

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11
Q

recipient of the message, the one who decodes the message

A

receiver

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12
Q

reactions, responses or information provided by the decoder

A

feedback

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13
Q

environment where communication takes place, physical, social, psychological, cultural context

A

context

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14
Q

represents communication as a one wat activity in which information flows from the sender to receiver

A

linear

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15
Q

factors that affect the flow of communication

A

barrier

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16
Q

a two way activity where the sender and receiver have the same role

A

interactive

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17
Q

a two way process but also a simultaneous activity, both sender and receiver are capable of sending or receiving messages

A

transactional

18
Q

earliest communication model (5BC)

A

aristotle’s model of communication

19
Q

it is the focus of aristotle’s model of communication

20
Q

a communication model that focuses on the concept of noise

A

shannon weaver model of communcation

21
Q

the other term for shannon weaver model of communcaiton

A

telephone model

22
Q

the creators of shannon weaver model of communcation

A

claude shannon and warren weaver

23
Q

father of mass communcation

A

wilbur schramm

24
Q

it explains why communication breakdown occurs

A

schramm model of communication

25
communication can only take place when both participants have a shared common experience
schramm model of communication
26
tells that communication is circular
eugene white
27
contributed to the concept of feedback
white's model
28
used to regulate the pace and flow of the conversations so that interruptions and awkward silence are avoided
regulation
29
an exchange takes place between two or more individuals for social fulfillment
social interaction
30
driving force that enables an individual to do something to achieve a particular goal
motivation
31
helps humans communicate their ideas and feelings towards certain situations.
emotional expression
32
the four basic human emotions
happy, sad , afraid/surprised, anger/disgusted
33
according to the _______________ there are 4 basic human emotions
insititute of neuroscience and psychology at the university of glasco
34
by sharing information with others, you bring valuable knowledge to others, you build, foster, and maintain relation with others
information dissemination
35
communication should include everything
completeness
36
direct to the point
conciseness
37
always consider the relevant information about the receiver
consideration
38
supported by facts
concreteness
39
respecting the receiver's culture, values and beliefs
courtesy
40
use of simple and specific words
clearness
41
______ in grammar eliminates the negative impact on the audience and increases the credibility and effectiveness of the message
correctness
42