Oral Communication Flashcards

(47 cards)

1
Q

Function that motivates and encourages
people to live better

A

Motivation

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2
Q

The speaker can show respect to his/her receivers
through understanding their culture, values, and
beliefs.

A

Courtesy

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3
Q

Function to control behavior

A

Regulation/Control

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4
Q

functions to convey
information

A

Information Dissemination

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5
Q

the environment where communication
takes place

A

Context

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6
Q

the reactions, responses, or information
provided by the receiver

A

Feedback

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7
Q

The volume or rate we talk with friends or
acquaintances.

A

Level of Speech

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8
Q

Avoiding mistakes in grammar helps to boost
the credibility and effectiveness of the
message, and at the same time it eliminates
negative impact on the audience

A

Correctness

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9
Q

Effective communication is backed up by
facts, figures, and real-life examples or
situations.

A

Concreteness

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10
Q

Generally how each
individual interprets the world around
him. But any message which is against their
values is not accepted.

A

Perceptual Differences

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11
Q

Function to allows individuals to
interact with others

A

Social Interaction

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12
Q

The process of converting the message
into words, actions, or other forms that
the speaker understands

A

Encoding

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13
Q

the medium or the means, such as
personal or non-personal, verbal or
nonverbal, in which the encoded message
is conveyed

A

Channel

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14
Q

Model designed to mirror the functioning of radio and telephone technologies, All about signals

A

Shannon-Weaver Model

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15
Q

that we
project or incorporate in our speech when talking
face-to-face with people

A

Non verbal actions

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16
Q

What two factors should be considered for communication to take place?

A

a. message should be clear
b. message must be understood by the receiver

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17
Q

One cannot always
retain what is being told specially if
he is not interested or not attentive.

A

Poor retention

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18
Q

Same word may mean different to different
individuals.

A

Language Differences

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19
Q

Function that facilitates people’s
expression of their feelings
and emotions

A

Emotional Expression

20
Q

In order to be effective, the speaker should give
high regard and courtesy to audience’s
background information such as his/her culture,
education, religion, status, mood, feelings, and
needs.

A

Consideration

21
Q

. Only
the people at the top level can see the
overall picture while the people at low
level just have knowledge about their
own area and a little knowledge about
other areas. (Heirarchy)

A

Complexity in Organizational Structure

22
Q

model shows a circular
process of interaction between the persons
involved in the communication, with each one actively participating and sharing ideas with one another (dynamin, face-to-face, video call)

A

Transactional Model

23
Q

A two-way process of connecting to
both living and non-living things

A

Communication

24
Q

a two-way communication
process where a response is given after a
message is sent (intentionally and unintentionally)

A

Interactive Communication

25
In a haste to meet deadlines, the formal channels of communication are shortened, or messages are partially given, i.e., not completely transferred. Thus sufficient time should be given for effective communication.
Time Pressures
26
one-way, focusing on the transmission of a message to a receiver who never responds
Linear Communication
27
Means of sharing and exchanging messages, information, ideas, and feelings for mutual understanding.
Communication
28
Thus, repetitive messages should be ignored for effective communication. (Just listen, but not hear)
Inattention
29
the recipient of the message, or someone who decodes the message
Receiver
30
Also, when we send text or chat messages, we are misinterpreted because those messages are often
Brief and devoid of emotions.
31
something that causes something else to happen, develop, or become more active
Stimulus
32
If the receiver feels that communicator is angry, he interprets that the information being sent is very bad.
Emotions
33
the factors that affect the flow of communication
Barrier
34
Model of two way communication
Schramm's Model
35
are the ones who break down and destroy a conversation.
Communication Barriers
36
A message understood
Communication
37
Elements of Communication source of information or message
Speaker
38
Managers are surrounded with a pool of information. It is essential to control this information flow else the information is likely to be misinterpreted or forgotten or overlooked
Information Overload
39
The message should be direct or straight to the point and should be expressed in the least possible number of words
Conciseness
40
the process of interpreting the encoded message of the speaker by the receiver
Decoding
41
Two ways to exchange ideas with others.
Words and Gestures/Facial Expressions
42
Physical distractions are also there such as, poor lightning, uncomfortable sitting, unhygienic room also affects communication in a meeting.
Distractions/Noise
43
What's the reason behind the tremendous change in communication?
Technology
44
Social Interaction through messages
Communication
45
the information, ideas, thoughts conveyed by the speaker in words or in actions
Message
46
It implies the use of simple and specific words to express ideas.
Clearness
47
The speaker should include everything that the receiver needs to hear, respond, react, or evaluate properly.
Completeness