Oral Communication [1st Term] Flashcards

(65 cards)

1
Q

It is a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures.

A

Communication (McCornack, 2014)

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2
Q

Mother of all communication models.

Linear or one-way process consisting of five elements (Source, Transmitter, Channel, Receiver, & Destination).

A

Shannon-Weaver Model

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3
Q

A two-way process of communication which involves collaborative exchange of messages between communicators. Inclusion of feedback as one element.

A

Transaction Model

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4
Q

An interactive model of communication modified from the Shannon-Weaver model.

A

Schramm Model

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5
Q

Interaction in which words are used to relay a message.

A

Verbal Communication

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6
Q

Interaction where behavior is used to convey and represent meanings.

A

Nonverbal Communication

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7
Q

This is essential to the quality of the communication process in general. It should include everything that the receiver needs to hear for them to respond, react, or evaluate properly.

A

Completeness

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8
Q

This does not necessarily mean keeping the message short, but making it direct or straight to the point. Insignificant or redundant information should be eliminated from the communication that will be sent to the recipient.

A

Conciseness

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9
Q

This does not necessarily mean keeping the message short, but making it direct or straight to the point. Insignificant or redundant information should be eliminated from the communication that will be sent to the recipient.

A

Conciseness

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10
Q

For effective communication, the speaker should think about relevant information about their receiver such as mood, background, preference, etc. to easily build rapport with the audience.

A

Consideration

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11
Q

This happens when facts, figures, and real-life examples and situations were given which leads to the receiver to e more connected to the message conveyed.

A

Concreteness

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12
Q

The speaker should respect the culture, values, and beliefs of their receivers. This creates a positive impact on the audience.

A

Courtesy

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13
Q

It implies the use of simple and specific words to express ideas. It is also achieved when the speaker focuses only on a single objective in their speech so as not to confuse the audience.

A

Clearness

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14
Q

This eliminates negative impact on the audience and increases credibility and effectiveness of the message.

A

Correctness

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15
Q

Defined communication as a systemic process in which persons intermingle
with and through symbols to produce and understand meanings.

A

Wood (2004)

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16
Q

This nature involves the innumerable components of communication, speaker/sender, listener/receiver, message, medium, channel, feedback, content, and noise, are associated to one another.

A

Communication is Sytemic

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17
Q

This nature describes communication as an imaginative, unending condition of life that changes as the communicator’s environments and desires change.

A

Communication is a process

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18
Q

This nature tells us that verbal and nonverbal are the foundation of language.

A

Communication is symbolic

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19
Q

This nature of communication is assigned, given, or invented, not received.

A

Communication involves meanings

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20
Q

The dynamic association established between people through language and intercultural means.

A

Intercultural Communication

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21
Q

This occurs when different individuals from diverse upbringings encounter and talk with each other.

A

Intercultural Communication

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22
Q

This is an essential skill in a global village, where various groups have to deal with people of diverse circumstances.

A

Intercultural Communication

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23
Q

It is an educated and culture-sensitive form
of expression by means of a language that
polite members of societies favor using
when speaking about certain delicate
issues and designations.

A

Politically Correct Language

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24
Q

The belief that one’s own culture is greater and better than the others.

A

Ethnocentrism

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25
This transpires when an individual takes with them biases of their own culture throughout a discussion with a person from a dissimilar cultural upbringing.
Ethnocentrism
26
The fear or anxiety associated with either actual or predicted communication with people from diverse groups, especially cultural and/or ethnic groups.
Intercultural Communication Apprehension/Anxiety
27
The generalizations or assumptions that people make about a group. Some individuals have a tendency to generalize that a group of people share the same characteristics based on the image of what the others in the group are like.
Stereotyping
28
Although this might be considered off beam or undesirable by some people, knowing about one group’s conduct can also be an advantage. By being cognizant of a group’s characteristics, one will have an inkling of what is to assume, therefore will be able to make modifications and to formulate what is needed to make the interaction more effective.
Stereotyping
29
A predetermined aversion or feeling for a person or group because of the variance in cultural background.
Prejudice/Bigotry
30
The exchange gate of communication.
Language
31
Functions to control one’s behavior
Control and Regulation
32
Function use to produce social relationships; use to develop bonds, intimacy, relations.
Social Interaction
33
Function use to express preferences, desires, needs, wants, decisions, goals, and strengths; use for giving and getting information; use to give encouragement
Social Interaction
34
Function use to uplift the spirit of one soul | to encourage someone to continue or pursue the race.
Motivation
35
Function used for sharing pieces of knowledge to educate and not just to entertain.
Information
36
Function used to facilitates people’s expression of their feelings and emotions.
Emotional Expression
37
Author of "A Child's Wish Granted"
George Parsons Lathrop
38
What is the cause of death of George Parsons Lathrop's son?
Scarlet Fever
39
An infection caused by a streptococcus bacterium. It can be transmitted through the air or by physical contact and primarily affects children between four and eight years of age. In temperate climates, scarlet fever is most common during the late fall, winter, and early spring.
Scarlet Fever
40
It pertains to the use of suitable language form applicable to the nature of the event or context of situation (i.e. whether formal or informal).
Appropriateness
41
It is the type of communication used in ceremonial, or dignified gatherings.
Formal Communication
42
It is characterized by free, casual and spontaneous exchange between two or more persons. The exchange is a kind of interaction that is unrestrained by rules and conventions.
Informal Communication
43
Give three (3) types of formal communication.
* Meetings * Interviews * Conferences * Formal One-on-Ones * Speeches * Presentations
44
Give three (3) types of formal communication.
* Meetings * Interviews * Conferences * Formal One-on-Ones * Speeches * Presentations
45
Give three (3) types of informal communication.
``` · Casual Conversations · Gossips · Tales · Inter-relational Activities · Family Social Communication Culture · Inter-relational activities outside of the formal ```
46
It can be achieved by using more direct and clear words and avoiding beating around the bush. It is saying more with less words.
Brevity
47
It refers to the use of simple yet exact words that directly express your thoughts and emotion.
Clarity
48
It warrants that the purpose of the message will be successfully delivered to the audience.
Clarity
49
It pertains to moral standards that need to be considered when delivering a message. The audiences’ background such as their age, gender, race, social status and personal convictions shall be given due importance for speaking purposes.
Ethics
50
It refers to words that make the conversation or exchange of information lively and vibrant.
Vividness
51
The purpose of this aspect of communication is to simplify thoughts for the audience to easily grasp the message using distinctive language.
Vividness
52
This results when the intended message of the sender is not understood exactly by the receiver.
Communication Breakdown
53
The natural or environmental condition that act as a barrier in communication in sending the message from sender to receiver.
Physical Barrier
54
Give one (1) example of physical barriers
1. People talking too loud. 2. Noise from a construction site 3. Loud sound of a karaoke 4. Blaring of jeepney horns
55
Also called mental barrier
Psychological Barrier
56
These refer to social and personal issues of a speaker towards communicating with others.
Psychological Barrier
57
Give one (1) example of psychological barrier
1. trauma 2. shyness, lack of confidence 3. depression 4. fear, stage fright
58
It pertain to communication problems encountered by people regarding their intrinsic values, beliefs, and traditions in conflict with others.
Cultural Barrier
59
Give one (1) example of cultural barrier
1. different beliefs 2. traditions, and customs 3. manners of dressing 4. speaking
60
It pertain to conflicts in language and word meanings. Because words carry denotative and connotative meanings, they can sometimes cause confusion and misunderstanding. Meaning of words and symbols also vary depending on culture.
Linguistic Barrier
61
Give one (1) example of linguistic barrier
1. difference in language 2. accent and dialect 3. use of jargon and slang 4. speech defects or language impairment
62
He gave a similar idea of barrier when he classifies noise into three kinds: internal, external and semantic noise.
Rudolph F. Verderber (1991)
63
the “sight, sound and other stimuli that draw people’s attention away from intended meaning.”
External Noises
64
the “thoughts and feelings that interfere with meaning.”
Internal Noises
65
The “alternate meanings aroused by a speaker’s symbols.” This idea means that a word may have another meaning in the minds of the students. This is affected by the language in which they grew and the culture in which they are exposed.
Semantic Noises