Oral Communication Exam Prep

Question 1

What is communication?

Answer 1

Sending & receiving messages to achieve understanding

Question 2

What’s verbal communication?

Answer 2

Communicating through words

Question 3

What’s nonverbal communication?

Answer 3

Communicating without words

Question 4

What’s interpersonal communication?

Answer 4

Transmitting of messages between 2+ people

Question 5

What’s one-to-one communication?

Answer 5

Interpersonal communication between 2 people

Question 6

What’s public speaking?

Answer 6

Communicating ideas verbally to an audience

Question 7

What’s oral interpretation of literature?

Answer 7

Process by which speaker performs literature aloud before an audience

Question 8

What’s drama?

Answer 8

Public communicating that uses both language & actors to tell a story of human conflict

Question 9

What’s mass communication?

Answer 9

One or many senders communicating with large groups of people who may be separated from each other from the sender by great distance

Question 10

What are the 8 keys of effective communication?

Answer 10

• sincerity
• knowledge
• organization
• listening
• confidence
• language
• nonverbal
• goal setting

Question 11

What’s sincerity?

Answer 11

Expressing idea with believability & excitement about the subject

Question 12

What’s knowledge?

Answer 12

Knowing what you’re talking about or researching the subject about

Question 13

What’s organization?

Answer 13

Having a clear message with a definite purpose that proceeds in a single direction

Question 14

What’s listening?

Answer 14

Communicator’s ability to pick up verbal & nonverbal message from others

Question 15

What’s confidence?

Answer 15

Staying focused on your message & controlling stage fright

Question 16

What’s language?

Answer 16

Choosing the perfect combination of words to convey your message

Question 17

What’s nonverbal?

Answer 17

Relates to clothing, tone of voice, gestures, proximity, and eye contact

Question 18

What’s goal setting?

Answer 18

Having an objective to speech

Question 19

What are the 4 parts of Vocalization of process?

Answer 19

• respiration
• phonation
• resonation
• articulation

Question 20

What’s respiration?

Answer 20

Breathe in & out

Question 21

What’s phonation?

Answer 21

Production of sound

Question 22

What’s resonation?

Answer 22

Amplification of sound

Question 23

What’s articulation?

Answer 23

Shaping of sounds into words

Question 24

What are the 5 steps of reflective thinking method?

Answer 24

1) define the problem
2) analyze the problem
3) establish criteria for solutions
4) generate possible solutions
5) select the best solution

Question 25

Describe the first step of the reflective thinking method?

Answer 25

1) define the problem - make a question with the word should - make it clear/specific - avoid biased/slanted questions

Question 26

Describe the second step of the reflective thinking method?

Answer 26

2) analyze of the problem - severity of the problem - causes of the problem

Question 27

Describe the third step of the reflective thinking method?

Answer 27

3) establish criteria for solutions - what should the solution achieve? - what limits your choices?

Question 28

Describe the fourth step of the reflective thinking method?

Answer 28

4) generate possible solutions - brainstorm - make list of possible solutions

Question 29

Describe the fifth step of the reflective thinking method?

Answer 29

5) select the best solution - share your pov about possible solutions - reach group opinion

Question 30

What’s group discussion?

Answer 30

Anytime 3 or more people solve a common problem, arrive at a decision, or answer question of mutual interest

Question 31

What’s a public discussion?

Answer 31

Discussion where group members are also communicating with listeners outside the group ex: public appearance

Question 32

What’s a committee?

Answer 32

Small subgroup of a larger organization has been given a task or set of tasks to perform

Question 33

What’s a round table discussion?

Answer 33

Closed group-discussion in which everyone is equally important

Question 34

What’s a panel?

Answer 34

Group that discusses a topic in front of an audience ex: talk show

Question 35

What’s a symposium?

Answer 35

Public discussion where each group member gives short uninterrupted speech ex: jury trial

Question 36

What’s a closed group discussion?

Answer 36

Discussion where the group members are communicating only with each other ex: jury’s for the trial

Question 37

What’s ethos?

Answer 37

How the audience perceives the speaker

Question 38

What’s pathos?

Answer 38

Listeners own personal drive, needs, and desires

Question 39

What’s logos?

Answer 39

Listeners own thinking process

Question 40

What are the 5 qualities of paralanguage?

Answer 40

- rate - volume - pitch - voice quality - stress

Question 41

What’s rate?

Answer 41

The speed at which a speaker talks

Question 42

What’s volume?

Answer 42

How loudly/softly one speaks

Question 43

What’s pitch?

Answer 43

Frequency or how high/low the speaker’s voice is

Question 44

What’s voice quality?

Answer 44

What makes your voice unique

Question 45

What’s stress?

Answer 45

Amount of emphasis placed on the symbol in a message

Question 46

What’s an articulator?

Answer 46

- tongue - teeth - lower jaw - hard/soft palates

Question 47

What’s an resonator?

Answer 47

- chest - throat [pharynx] - mouth - nasal cavity

Question 48

What’s feedback?

Answer 48

Active listening skill that gives a message back to the sender