ORGAMAN Flashcards
(70 cards)
defined as the organization and coordination of the activities of an enterprise in accordance with certain policies
MANAGEMNET
THE PEOPLE RESPONSIBLE FOR SUPERVISING THE USE OF AN ORGANIZATIONS RESOURCES TO MEET ITS GOALS
MANAGER
resources are organizational assets
people, raw materials
manager chooses the right goals to pursue, but does a poor job of using resources to achieve these goals. resukts: a product taht customer want, but that is too expensive for them to buy.
LOw efficiency/ high effectiveness
MNAGAER CHOOSES THE RIGHT GOALS TO PURSE AND MAKES GOOD USE OF RESOURCES TO ACHIEVE
RESULYT; A PRODUCT THAT CUSTOMERS WANT AT A QUALITY AND PRICE TAHT THEYT CAN AFFORD
HIGH EFFICIENCY/ EFFECTIIVENESS
MANAGER CHOOSES WRONG GOALS TO PURSUE AND MAKE POOR USE OF RESOURCES r: A LOW QUAL PRODUCT THAT CUSTOMERS DO NOT WANY
LOW EFFICIENCY/EFFECTIVENESS
MANAGAEER CHOOSES INAPPROPRIAET GOALS, BUT MAKES GOOD USE OF RESOURCES TO PURSUE THESE GOALS R; A HIGH QUAL PRODUCT THAT CUSTOMERSDO NOT WANT
HIGH EFFICIENCY/ LOW EFFECTIVENESS
A MEASURE OH HOW EFFICIENTLY AND EFFECTIVELY MANAGERS CUSTOMERS AND ACHIEVE GOALS
ORGANIZATIONAL PERFORMANCE
A MEASURE OF HOW WELL OR PRODUCTIVELY RESOURCES ARE USED TO ACHIEVE A GOAL
EFFICIENCY
A MEASURE OF THE APPROPRIATENESS OF THE GOALS AN ORGANIZATION IS PURSUING AND THE DEGREE TO WHICK THEY ARE ACHIEVED
EFFECTIVENESS
FOUR FUNCTIONS OF MANAGEMENT
PLANNING, ORGANIZING, LEADING, CONTROLLING
ESTABLISH ACCURATE MEASURING AND MONITORING SYSTEMS TO EVALUATE HOW WELL THE ORGANIZATION HAS ACHIEVED ITS GOAL
CONTROLLING
CHOOSE APPROPRIATE ORGANIZATIONAL GOALS AND COURSE OF ACTION TO BEST ACHIEVE THOSE GOALS
PALNNING
ESTABLISH TASK AND AUTHORITY RELATIONSHI[PS THAT ALOW PEOPLE TO WWOEK TOGETHER
ORGANIZING
MOTIVATE, COORDINATE, AND ENERGIZE INDIVIDUALS
LEADING
AN INDIVIDUAL ENGAGED IN MANAGEMENT ACTIVITIES SUPERVISING, SUSTAINING, UPHOLDIN, AND ASSUMING RESPONISBILKITYIES WORK OF OTHERS IN HIS OR HER WOEK
manager
the various roles played by managers
managerial roles
the various skills that manager must susch as conceptual human and technical skills
managerial skills
are the general or strategic managers eho focus on long- term organizational concerns end emphasixw the oragnizations stability
TOP LEVEL MANAGERS
ARE THE TACTICAL MNANAEGRSA IN CHARGE OF THE ORGANIZATIONS MIDDLE LEVELS OR DEPARTMENT. THEY FORMULATE SPECIFIC OBJECTIVES AND ACTIVITIES BASED ON STRATEGIC
MIDDL LEVEL MANAGERS
CATEGORIES OF MANMAGERIAL ROLES ACCORDINMG TO MINTZBERG
INTERPERSONAL SKILLS
ONFORMATIONAL ROLES-
DECISION MAKING -
FIGURE HEAD, LEADER, LIASON
INTERPERSONAL
MONITOR, SPOKESPERSON, DESSEMINATION,
INFORMATIONAL ROLES
ENTREOPENEUR, DISTURBANCE HANDLER, NEGOTIATOR, RESOURCE ALLOCATORE
DECISION MAKING
