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Flashcards in organisation Deck (11)
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1
Q

what is a span of control?

A

the amount of people one person looks after.

2
Q

what is a good span of control?

A

4/5 people

3
Q

what is a chain of command?

A

how a business organises the responsibility given

4
Q

what is levels of hierarchy?

A

how many layers in the business orgasnisational structure e.g. managers and supervisors and staff

5
Q

what does delayering mean?

A

getting rid of a layer in the heirachy in order to reduce costs. - its good as it gives more responsibility to people. bad because of high unemployment - bad reputation.

6
Q

what is delegation?

A

amount of responsibility given to employee’s.

7
Q

what is centralised organisation?

A

autocratic management = no responsibility given all decisions made between managers

8
Q

what is decentralisation?

A

decisions are made with employee’s and communication reaches all member’s of staff.

9
Q

what is organisation by product?

A

the business is organised by the product/ region.

10
Q

what is organisation by system?

A

split into the business functions HR, OPERATIONS, FINANCE AND MARKETING.

11
Q

matrix structure ?

A

this is were employee’s with similar skills are put into groups and then each group combine with decisions and responsibilities.

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