organisational behaviour

Question 1

organisational behaviour

Answer 1

study of human behaviour in organisational settings. important because it highlights and offers specific perspectives on the human side of management

Question 2

managerial work

Answer 2

consists of
planning
organising
leading
controlling

Question 3

managers’ skills

Answer 3

technical
interpersonal
conceptual
diagnostic

Question 4

cultural dimensions

Answer 4

power distance: the degree to which individuals in an org accept and respond to authority

uncertainty avoidance: the degree to how many norms and rules are present in order to avoid uncertain situation

masculinity: the degree to which dominant values in an org emphasise aggressiveness for money rather than concern and relationships between people
individualism: the degree to which individuals in an org think for themselves and have different opinions than a group of people

Question 5

challenges of diversity

Answer 5

stereotypes: generalisation of a person or group based on certain characteristics or traits
prejudice: judgements about others that enforce beliefs of superiority and inferiority

Question 6

assimilation

Answer 6

members of a minority group are taken in and learn the ways of the majority group