Organisational Psychology Flashcards

(11 cards)

1
Q

Define organisational psychology.

A

The scientific study of behaviour in the workplace. It uses scientific knowledge to facilitate the organisation’s performance, work performance and job satisfaction of its members.

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2
Q

What does the emotional and motivational side of work include?

A

Attitudes, fairness, motivation, stress, leadership and teams.

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3
Q

What are the three areas of focus comprising organisational behaviour?

A

Individual level, group level and organisational level.

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4
Q

Describe the individual level for organisational behaviour.

A

Personality, attitudes and motivation.

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5
Q

Describe the group level for organisational behaviour.

A

Gro composition, inter and intra group behaviour, conflict and leadership.

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6
Q

Describe the organisational level for organisational behaviour.

A

Culture structure, change and development.

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7
Q

What is the aim of an organisational psychologist?

A

To enhance the organisation’s performance alongside employee satisfaction.

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8
Q

What are the roles that an organisational psychologist fulfils?

A
  • Recruitment and selection
  • Learning and development
  • Leadership and talent management
  • Coaching, mentoring and career development
  • Measuring employee opinions and other work-place research
  • Change management
  • Occupational health and safety
  • Performance management
  • Wellbeing, stress and work-life balance
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9
Q

What are different types of tools that can be used to assess employee performance and/or satisfaction?

A
  • Measuring individual employee and team performances with trackers
  • Performance appraisals and ratings
  • 360 degree and upward appraisal
  • Critical incident method of analysing performance (CIT)
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10
Q

What is vocational guidance?

A

The process of helping an individual to choose and appropriate vocation.

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11
Q

What are examples of vocational guidance methods?

A
  • In-depth interviews
  • Administrations of aptitude, interest and personality traits
  • Discussion of the nature and requirements of specific types of work in which the individual expresses an interest
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