Organisational Psychology Flashcards
Groups satisfy five sets of psychological needs, name these five.
Affiliation. Sense of self-identify and esteem. Organisational culture. Security. Problem solver.
What is meant by process losses?
Dysfunctional intra-group dynamics e.g conflict.
Why can organisational change create uncertainty and resistance to change?
Status quo. Disruption of relationships. Threats to status. Economic factors. Don’t like change.
Name Lewins three-step process of change.
- Unfreezing.
- Moving.
- Freezing.
Define the social identity theory.
Individuals categorisation of self and others into group.
Personal and social identity are distinct aspects of a persons self-concept.
What is meant by social categorisation?
Adapting to social world, identifying with organisation.
Adhere to group norms.
What factors affect group performance?
Cohesion.
Ability to apply all skills of members.
Social loafing.
Group think.
Define social comparison.
Seek positivity distinctions between groups, social competition for positive social identity.
True or false. Commitment increases motivation.
True.
What is the black sheep effect?
Giving less support to struggling team members.
How can leaders be most influential?
By being pro-typical by strongly following norms.
Describe subordinate identity (schiens iceberg model):
Artefacts - observable factors.
Values - ethical statements.
Basic assumptions - invisible factors.
How can dual identity help merge groups?
Retain desired aspects of formally prized identity, reduces threat of identity loss.
Why is diversity management important?
Valuing diversity creates at atmosphere where members can express views without fear, and so alternative viewpoints can be explored.
Risk of prejudice.
