organizational

Question 1

systematic study of the actions and reactions of individuals, groups and Subsystems.

Answer 1

Organisational Behaviour

Question 2

the systematic study and careful application of knowledge about how people- as individuals and as members of groups -act within organizations. It strives to identify ways in which people can act more effectively

Answer 2

Organizational Behavior

Question 3

the study and understanding of individual and group behaviour, patterns of structure in order to help improve organizational performance and effectiveness

Answer 3

organizational behavior

Question 4

Organizational Behaviour derives its body of knowledge base from the following disciplines:

Answer 4

1. Psychology: The science or study of individual human behaviour
   • 2. Sociology: The study of group human behaviour
   • 3. Social Psychology: Studies influences of people on one another
   • 4. Anthropology: Study of the human race, and culture
   • 5. Political Science: Behaviour of individuals in political environment.

Question 5

The science or study of individual human behaviour

Answer 5

Psychology

Question 6

The study of group human behaviour

Answer 6

Sociology:

Question 7

Studies influences of people on one another

Answer 7

Social Psychology:

Question 8

Study of the human race, and culture

Answer 8

Anthropology:

Question 9

Behaviour of individuals in political environment.

Answer 9

Political Science:

Question 10

What Are the Three components of OB

Answer 10

Affective, - this component is the person s emotions or feelings about an object
• Behaviour, this component is the Intention to act
• Cognition include the beliefs, opinions and information the person has about an object,
• This is known as the (ABC) Model

Question 11

this component is the person s emotions or feelings about an object

Answer 11

affective

Question 12

this component is the Intention to act

Answer 12

Behaviour

Question 13

include the beliefs, opinions and information the person has about an object

Answer 13

Cognition

Question 14

response is an emotional response that expresses an individual’s degree of preference for an entity.
Ex: from my heart, I love my job.

Answer 14

AFFECTIVE

Question 15

intention is a verbal indication or typical behavioural tendency of an individual.
• “B” component is the intention to act.
Ex: I am going to get to work early with a smile on my face

Answer 15

BEHAVIOURAL

Question 16

response is an evaluation of the entity that constitutes an individual’s beliefs about the object.
Ex: From brain- my job is interesting.
• “C” component include the beliefs, opinions and information the person has about an object.

Answer 16

COGNITIVE

Question 17

What Do Manager in lab do

Answer 17

They:
V Make decisions
v Do plan and Allocate resources
v Do staffing
v Direct activities of others to attain goals
v control the operation

Question 18

are individuals who achieve goals through other people

Answer 18

Managers

Question 19

Where Do lab Manager work

Answer 19

A consciously coordinated social units within the laboratory

Question 20

composed of two or more people ( sections) that functions on a relatively continuous basis to achieve a common goal or set of goals.

Answer 20

Where Do lab Manager

Question 21

5.What are the Typical Management Functions That a Manager Is Expected To Perform?

Answer 21

Planning:
-A process that includes defining goals, establishing strategy, and
-developing plans to coordinate activities.
• 2. Organizing:
-In determining what tasks are to be done, who is to do them,
-how the tasks are to be grouped, who reports to whom and where decisions are to be made.
• 3. Leading:
-A function that includes motivating employees, directing others, selecting the most effective communication channels and resolving conflicts.
• 4. Controlling
-Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

Question 22

process that includes defining goals, establishing strategy, and
-developing plans to coordinate activities.

Answer 22

• 1. Planning:

Question 23

-In determining what tasks are to be done, who is to do them,
-how the tasks are to be grouped, who reports to whom and where decisions are to be made.

Answer 23

Organizing:

Question 24

-A function that includes motivating employees, directing others, selecting the most effective communication channels and resolving conflicts.

Answer 24

leading

Question 25

-Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

Answer 25

Controlling

Question 26

. List Some of the Challenges That Study of Organizational Behaviour Helps A Manager to Counter

Answer 26

• 1. Responding to Globalization 2. Managing workforce Diversity 3. Improving quality and productivity • 4. Improving customer service • 5. Stimulating innovation and changes • 6. Working in networked organizations • 7. Creating a positive work environment • 8. Improving ethical behaviour

Question 27

Increased foreign assignments • ii) Working with People from different cultures • iii) Managing people at work in workplaces to faced with the challenges of competition.

Answer 27

Responding to Globalization

Question 28

Embracing diversity- age, sex, education, linguistic and ethnic backgrounds. • ii. Changing demographics- expectations, behaviour and value systems of employees of different age groups differ.

Answer 28

Managing workforce Diversity

Question 29

The Four Approaches TO ORGANIZATIONAL BEHAVIOUR

Answer 29

There are mainly four approaches to organizational behavior. They are: 1. Human resources approach' 2. Contingency approach 3. Productivity approach 4. Systems approach

Question 30

The human resources approach is concerned with the growth and development of people towards higher levels of competency, creativity and fulfillment, because people are the central resource in any organization. • This approach help employees become better in terms of work and responsibility and then it tries to create a climate in which they can contribute to the best of their improved abilities. • This approach is also known as 'supportive approach' because the manager's primary role changes from control of employees to providing an active support for their growth and performance.

Answer 30

Human Resources Approach

Question 31

A contingency approach to organizational behaviour implies that different situations require different behavioral practices for effectiveness instead of following a traditional approach for all situations. • Each situation must be analyzed carefully to determine the significant variables that exist in order to establish the more effective practices. • The strength of this approach is that it encourages analysis of each situation prior to action. Thus, it helps to use all the current knowledge about people in the organization in the most appropriate manner.

Answer 31

Contingency Approach

Question 32

Productivity is a ratio that compares units of output with units of input. It is often measured in terms of economic inputs and outputs. • Productivity is considered to be improved, if more outputs can be produced from the same amount of inputs. But besides economic inputs and outputs, human and social inputs and outputs also arc important.

Answer 32

Productivity Approach

Question 33

system is an interrelated part of an organization or a society that interacts with everyone related to that organization or society and functions as a whole. • Within the organization 'people' employ 'technology' in performing the 'task' that they are responsible for, while the 'structure' of the organization serves as a basis for co-ordinating all their different activities. • The systems view emphasizes the interdependence of each of these elements within the organization, if the organization as a whole is to function effectively. • The other key aspect of the systems view of organization is its emphasis on the interaction between the organization and its broader environment,, which consists of social, economic, cultural and political environment within which they operate.

Answer 33

iv.Systems Approach

Question 34

The Four Elements Of Organisational Behaviour

Answer 34

people, structure, technology, environment

Question 35

make up the internal and social system of the organisation. They consist of individuals and groups. The groups may be big or small; formal or informal; official or unofficial. Groups are dynamic and they work in the organisation to achieve their objectives.

Answer 35

people

Question 36

defines the formal relationships of the people in organisations. Different people in the organisation are performing different type of jobs and they need to be (elated in some structural way so that their work can be effectively co-ordinated.

Answer 36

structure

Question 37

Technology such as machines and work processes provide the resources with which people work and affects the tasks that they perform. The technology used has a significant influence on working relationships. It allows people to do more and work better but it also restricts' people in various ways.

Answer 37

technology

Question 38

organizations operate within an external environment. It is the part of a larger system that contains many other elements such as government, family and other organizations. All of these mutually influence each other in a complex system that creates a context for a group of people.

Answer 38

environment

Question 39

Organizational behaviour cannot abolish conflict and frustration but can only reduce them. It is a way to improve but not an absolute answer to problems. b. It is only one of the many systems operating within a large social system.

Answer 39

The Limitations Of Organizational Behaviour

Question 40

People who lack system understanding may develop a 'behavioral basis', ", which gives them a narrow view point, i.e., a tunnel vision that emphasizes on satisfying employee experiences while overlooking the broader system of an organization in relation to all its public.

Answer 40

The Limitations Of Organizational Behaviour

Question 41

• The law of diminishing returns also operates in the organizational behaviour. "It states, that at some point increase of a desirable practice produce declining returns and sometimes, negative returns. • The concept implies that for any situation there is an optimum amount of a desirable practice. When that point is exceeded, there is a decline in returns. • Fnatie and frowth, Thisterationship shows th er ployee organizational effectiveness is achieved not by maximizing one human variable but by working all system variables together in a balanced way.

Answer 41

The Limitations Of Organizational Behaviour

Question 42

A significant concern about organizational behaviour is that its knowledge and techniques could be used to manipulate people without regard for human welfare. People who lack ethical values could use people in unethical ways.

Answer 42

The Limitations Of Organizational Behaviour