ORGGG Flashcards

(50 cards)

1
Q

-body of people with a particular purpose, especially a business, society, association, etc.

A

ORGANIZATION

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2
Q

-action of organizing something.

A

ORGANIZATION

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3
Q

-refers to the art of getting people together on a common platform to make them work towards a common predefined goal.

A

ORGANIZATION

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4
Q

-the process of dealing with or controlling things or people.

A

MANAGEMENT

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5
Q

-is the coordination and administration of tasks to achieve a goal.

A

MANAGEMENT

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6
Q

is a process of planning, decision making, organizing, leading, motivation and controlling the human resources, financial, physical, and information resources of an organization to reach its goals efficiently and effectively.

A

MANAGEMENT

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7
Q

-the ability to do something well; expertise.

A

SKILLS

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8
Q

-is the ability to use one’s knowledge effectively and readily in execution or performance.

A

SKILLS

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9
Q

-a craft, trade, or job requiring manual dexterity or special training in which a person has competence and experience

A

SKILLS

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10
Q

10 MANAGEMENT SKILLS (LC2D3P2T2)

A
  1. PEOPLE MANAGEMENT SKILLS
  2. COMMUNICATION SKILLS
  3. TECHNICAL SKILLS
  4. CONCEPTUAL SKILLS
  5. LEADERSHIP SKILLS
  6. PROBLEM SOLVING
  7. TIME MANAGEMENT SKILLS
  8. DIRECTING AND OVERSIGHT
  9. DOMAIN KNOWLEDGE
  10. DIAGNOSTIC, ANALYTICAL AND DECISION-MAKING SKILLS
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11
Q

PEOPLE MANAGEMENT SKILLS (KFAM)

A

 Focus on your team
 Manage your people with emotional intelligence
 Know about your team members on both the personal and professional level
 Adapt your people management skills to give feedback, understanding value and understanding each person in your team

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12
Q

 Effective leaders must have good communication skills including verbal, written and listening skills
 Good communication skill is crucial for a manager, as a manager you are the bridge for the frontliner stuff and senior management
 Must have an open and positive attitude towards people to have healthy and friendly working environment
 Makes happy and motivated employees

A

COMMUNICATION SKILLS

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13
Q

________ must require to a manager

A

TECHNICAL SKILLS

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14
Q

TECHNICAL SKILLS ARE DEVELOPED THROUGH (WJF)

A
  1. work experience 2. job training and
  2. Formal Education
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15
Q

 It is the ability to analyze complex situation
 are the abilities that allow an individual to better understand complex scenarios and develop creative solutions

A

CONCEPTUAL SKILLS

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16
Q

 Best managers is basically inspirational and effective leaders
 Effective leaders used to “lead by example” as much as by “direction
 You have to motivate your team members to increase productivity
 Accept the contributions of team members
 Give credit to the members

A

LEADERSHIP SKILLS

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17
Q

 Good manager must have the ability to tackle any can situation and solve every problem that can come upon a typical workday.
 Problem solving involves; identifying certain problem then finding the best way to manage the problem and get the best solution.

A

PROBLEM SOLVING

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18
Q

 Managers face multiple demands or orders during their working time
 Filled their day with a lot of interruptions

A

TIME MANAGEMENT SKILLS

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19
Q

 Improve your time management; (PDF2E)

A
  1. focus on important task first
  2. delegate routine task
  3. prioritize task
  4. fix a specific time for answering phone calls and emails
    5.eliminate unnecessary paper works
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20
Q

 Where you take charge people and tell what to do
 Make important decisions
 Give orders to your team members

A

DIRECTING AND OVERSIGHT

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21
Q

 Good manager should know the process he is managing
 Type of task the members are performing or doing and how they are working on them
 Without it, you cannot give directions to your team members

A

DOMAIN KNOWLEDGE

22
Q

-helps the manager identify the best possible approaches to a situation.
-Helps also to visualize the outcomes or results of the approaches used in the situation.

A

diagnostic and analytical skills

23
Q

is the judgement of the process by which one can choose between a number of alternative for the purpose of achieving goals

A

Decision making

24
Q

systematic way of getting things done

25
converts input into output (SIPOC)
PROCESS
26
Basically a process of setting goals,
MANAGING PROCESS
27
Leading the execution of any type of activities such as a project or a process
MANAGING PROCESS
28
STEPS IN MANAGING PROCESS (IPCEIA)
IMAGINE, PLAN, CREATE, EXPERIMENT,IMPROVE, ASK
29
MANAGEMENT PROCESS COMPRISES THESE FUNCTIONS (POSDCC)
PLANNING, ORGANIZING, STAFFING, DIRECTING, COORDINATION, CONTROLLING
30
-Is the process of looking forward -Deciding for the future objectives
PLANNING
31
It helps in determining the course of action to be followed for achieving the organizational goals
PLANNING
32
STEPS INVOLVING PLANNING ARE; (CFDEF)
 Collecting information  Fixing the long-range objectives  Developing policies, procedure, rules  Evaluate the action patterns  Finding out the limitations
33
-Effective utilization of man, machine, materials and money for achieving the organizational goal -Purpose of organizing is to guide, direct, arrange, coordinate and control
ORGANIZING
34
STEPS IN ORGANIZING (ICAD)
 Identify the work to be performed  Classify the work  Assigning the groups or individuals to work  Delegating authorities and fixing responsibilities
35
 Utilizes and promotes manpower  Selecting and recruiting suitable personnel  Placement of manpower development  Training and development of employees
STAFFING
36
-Is the process where in the manager guide-instruct-oversee the performance of the employee to achieve predetermined goals
DIRECTING
37
-It is the heart of the management process
DIRECTING
38
Activities involved in directing are; (LCMS)
Leadership-communication-motivation-supervision
39
 Ensures the unity of action among workers, individuals and the departments  All department must operate in an integrated manner  Prevents conflict and overlapping  Unity of action remain unchanged
COORDINATION
40
SUB-FUNCTIONS OF COORDINATION (CUUE)
 Clear explanation of authority-responsibility relation  Unity of command  Unity of direction  Effective communication
41
 Final stage of management process  If planning is looking forward controlling is looking backwards  Is a primary target-oriented function of management
CONTROLLING
42
 Comparison between the actual performance and the standards of the company  Every manager should monitor the activities of his subordinates
CONTROLLING
43
4 PHASES OF PLANNING (ADBM)
ASSESS, DEIGN, BUILD, MANAGE
44
external perspective,
opportunities and threats
45
Internal perspective
strengths and weaknesses
46
 AssesS the current state  Gathering external perspective, opportunities and threats  Internal perspective strengths and weaknesses  And summarize all this information into SWOT analysis
ASSESS
47
 Start with your mission statement  Ask the question “Why do we exist as an organization?”  “What’s our core purpose?”  After the mission, casting of vision or future state
DESIGN
48
 Competitive advantages and long-term organization-wide analysis  These help us guide over our entire plan to make sure that we’re building a plan that we can succeed and be successful and competitive with.  Our long-term strategic objective are our framework
BUILD
49
BUILD COVERS (FCOIP)
financial perspective, customer perspective, operational and internal perspective and people perspective
50
 People, you need to make sure that every person in your organization has an individual action.  We need to make sure that we have System in place to track and manage  Process, you need to schedule at least monthly or quarterly review of your performance
MANAGE