Orientation Quiz Flashcards
(256 cards)
1
Q
When are we open Monday- Thursday?
A
5-10
2
Q
When are we open Fridays?
A
5- 11
3
Q
When are we open Saturdays?
A
4-11
4
Q
When are we open Sundays?
A
4-10
5
Q
Who is the General Manager?
A
Ginger Carter
6
Q
Assistant Manager?
A
Rosie Baptisa
7
Q
Kitchen Manager?
A
Sergio Morales
8
Q
Who are the Franchisees
A
Mira Selbo, Rod Selbo
9
Q
When and where was Melting Pot first started?
A
1975 Mainland Fl.
10
Q
What is our number?
A
949-955-3242
11
Q
What is our address?
A
2646 Dupont Drive
Irvine, CA 92612
12
Q
Four characteristics you were hired for?
A
Animation, Attitude, Appearance, Ability
13
Q
Our Ten Principals:
A
Pride, Quality, Leadership, Learning, Accountability, Family + Belonging, Respect, Teamwork, Hospitality, Respect, Integrity
14
Q
Our Motto and Model for guest service is known as:
A
PERFECT NIGHT OUT
15
Q
Team member Discount:
A
50% off for you plus 1, Sunday - Thursday, excludes Holidays and Booze, must have approval
16
Q
Required parts of the server uniform
A
wine key, lighter, Hot pad, black leather non slip shoes, black belt, black socks, MVP Card, $30 bank, Apron, black shirt, black pants, 3 black pens, pepper gun
17
Q
Greet Guest within how many minutes?
A
two
18
Q
After introducing yourself what 2 things must you do next?
A
Napkins, Pot handle towards you
19
Q
When do you serve salad?
A
1/2 Way Through Cheese.
20
Q
How many minutes do you have after dropping off entree pot?
A
8 Minutes
21
Q
When should you present the check?
A
Half way through Chocolate Fondue.
22
Q
Five Main Parts to Order:
A
1- Entree per person, 2- Salad per person, 3- Cheese per burner, 4- Cooking Style per burner, 5 Dessert
23
Q
How do you explain the one hot plate rule and what is it?
A
Only one cooking style per burner. DIPLOMATIC AND PROFESSIONAL MANNER
24
Q
What are the four ingredients to PNO
A
Happy Team Members, immaculate & Inviting surroundings, Genuine Hospitality, Exceptional food
25
PNO- H
Host
26
PNO - R
Returning
27
PNO- N
New
28
PNO- V
VIP
29
Beverage Napkin Rule:
All Bevs gets a napkin but wine.
30
After taking Guests order Turn burner to
medium or 10 (2)
31
BNO FEAST $
86
32
BNO FUSION $$
92
33
BNO LOBSTER INDULGENCE $$$
98
34
Chocolate covered Strawberries Cost
3-$9, 6- $16
35
Small chocolate fondue Cost
$16
36
Regular Chocolate fondue Cost
$32
37
Teriyaki Sirloin Cost
$24
38
Veggie Entree Cost
$21
39
Four Course Classic cost
$82
40
Salmon Entree Cost
$24
41
Filet Mignon Cost 6/9oz
$25/ $29
42
Cheese Fondue cost for 2/3/4
16/24/32
43
Cookbook Cost
$29.95
44
Which base and how much for FIESTA
Light Beer - 2.5oz
45
Which base and how much for CHEDDAR
4oz Light Beer
46
Which base and how much for TRADITIONAL SWISS
4 oz White Wine
47
Which base and how much for WISCONSIN TRIO
3oz WHITE WINE, 1oz SHERRY BASE
48
Which base and how much for SPINACH ARTICHOKE
4oz Veggie Bouillon
49
Four items you should bring with you when you bring cheese (besides cheese set up)
Plates, Veggies, Bread, Apples
50
Three Veggies in the Veggie Cup:
Brocoli, cauliflower, Carrots
51
How many ounces base in a Fiesta Cheese Dip for 3?
3.75
52
What goes in Traditional Cheddar
4oz light beer,Garlic, mustard powder, Sharp Wisconsin cheddar / Emanthaler swiss, Pepper, Worchester Sauce,
53
How many TURNS of pepper go in Traditional Cheddar
5
54
How many shakes of Worchester sauce go in Traditional Cheddar
3 to 4
55
What cheeses are used in Traditional Cheddar %
80% Sharp Wisconsin Cheddar, 20% imported Emmanthaler Swiss
56
How many demi spoons of Garlic go in Traditional Cheddar
1
57
Does traditional Cheddar have scallions
NO
58
At what point is MUSTARD POWDER added to Traditional Cheddar
after Garlic, before cheese
59
Ingredients of FIESTA CHEESE FONDUE
2.5oz Light Beer, 3oz Salsa, Sharp Wisconsin Cheddar, 20% Emmanthaler swiss, Jalapeño, pepper
60
How many ounces of Fresh Salsa go in FIESTA CHEESE FONDUE
3oz
61
How many ounces light beer in FIESTA CHEESE FONDUE
2.5oz
62
How many Demi spoons of Jalapeños go in FIESTA CHEESE FONDUE
1 demi for mild, 2 - médium, 3- hot
63
What cheese and %s used in FIESTA CHEESE FONDUE
80% Sharp Wisconsin Cheddar, 20% Imported Emmanthaler swiss
64
How many turns of pepper in FIESTA CHEESE FONDUE
10
65
What goes in FIESTA CHEESE FONDUE before cheese?
2.5 oz light beer, 3oz Fresh Salsa
66
At what point do you add pepper to FIESTA CHEESE FONDUE
After Jalapeños
67
ingredients in WISCONSIN TRIO FONDUE
3oz white wine, 1oz Sherry, 1 demi spoon minced shallots, 50%butterkase, 50% Fontina , Pepper, buttermilk blue cheese, scallions
68
What is the base in the WISCONSIN TRIO FONDUE
3oz white wine, 1 oz sherry
69
How many demi spoons of minced shallots go in WISCONSIN TRIO FONDUE
1
70
What cheeses used in WISCONSIN TRIO FONDUE and %s
50% Butterkase, 50% Fontina
71
How many turns of pepper are used in WISCONSIN TRIO FONDUE
7
72
What additional cheese is used besides the main 2 in WISCONSIN TRIO FONDUE and at what point is it added
BUTTERMILK BLUE CHEESE, After pepper and before scallions
73
What is the last ingredient in WISCONSIN TRIO FONDUE
SCALLIONS
74
How many demi spoons of sliced scallions are in WISCONSIN TRIO FONDUE
3 demi spoons sliced scallions
75
What is the second ingredient in WISCONSIN TRIO FONDUE
MINCED shallots, 1 demi
76
Ingredients in TRADITIONAL SWISS FONDUE
4oz white wine,garlic, lemon half, Gruyere/ Emmanthaler cheese, .5 ounces kIRSHWASSER brandy, pepper, Nutmeg,
77
How many demi spoons of garlic is used in TRADITIONAL SWISS FONDUE
1 DEMI SPOON CHOPPED GARLIC
78
Which Cheese fondue uses lemon and how much?
TRADITIONAL SWISS FONDUE, 1/2 squeeze of lemon half (juice of 1/4 lemon.
79
When is the Lemon added to TRADITIONAL SWISS FONDUE
into wine after garlic and before cheese
80
Which cheeses are used in TRADITIONAL SWISS FONDUE and %'s
50% Gruyere cheese/50% Emmanthaler swiss
81
Name of brandy added to TRADITIONAL SWISS FONDUE and how much is added
Kirshwasser .5oz
82
How many turns of pepper added to TRADITIONAL SWISS FONDUE
5
83
How many shakes of nutmeg added to TRADITIONAL SWISS FONDUE
2
84
Last ingredient added to TRADITIONAL SWISS FONDUE
2 SHAKES NUTMEG
85
What is added to TRADITIONAL SWISS FONDUE before the cheese?
1 demi spoon of garlic, 1/2 squeeze of lemon wedge , 4oz white wine
86
Ingredients in SPINACH ARTICHOKE CHEESE FONDUE
4oz veggie bouillon, garlic, 2oz spinach, 2oz artichoke hearts, Butterkase/ Fontina Cheese blend, Parmesan cheese, Tabasco
87
How many ounces spinach in SPINACH ARTICHOKE CHEESE FONDUE
2oz drained spinach
88
How many ounces artichoke hearts used in SPINACH ARTICHOKE CHEESE FONDUE
2oz
89
How much Garlic used in SPINACH ARTICHOKE CHEESE FONDUE
1 demi spoon
90
What is the base for SPINACH ARTICHOKE CHEESE FONDUE
4OZ VEGGIE BOUILLON
91
What cheeses are used in the SPINACH ARTICHOKE CHEESE FONDUE
50%Butterkase , 50% Fontina
92
How many demi spoons of parmesan added to SPINACH ARTICHOKE CHEESE FONDUE and when?
2 demi spoons, after all cheese has been added and before tabasco
93
How much tabasco used in SPINACH ARTICHOKE CHEESE FONDUE
3-4 shakes of tabasco
94
last ingredient in SPINACH ARTICHOKE CHEESE FONDUE
tabasco
95
What goes in SPINACH ARTICHOKE CHEESE FONDUE before cheese
4oz veggie bouillon, 2oz spinach, 2oz artichoke hearts, 1 demi garlic
96
Which cheeses require Garlic
Cheddar Cheese, wisconsin trio, traditional swiss, spinach artichoke
97
SPINACH ARTICHOKE CHEESE FONDUE includes mustard powder true/false
FALSE
98
Traditional Swiss has sherry in it T/F
FALSE- has Brandy
99
FIESTA CHEESE has Garlic T/F
FALSE
100
SPINACH ARTICHOKE CHEESE FONDUE has garlic
TRUE
101
Wisconsin Trio has 7 turns of pepper
TRUE
102
All Cheeses have pepper EXCEPT
Spinach Artichoke
103
WHich cheeses get 5 turns of pepper?
Cheddar, traditional Swiss
104
How much pepper goes in Fiesta fondue
10 turns
105
Which Cheeses get Light Beer?
Fiesta, Cheddar,
106
Which cheeses get White Wine
WISCONSIN TRIO (Plus Sherry), Traditional Swiss
107
Which Cheese gets Boston Lager?
BNO Bacon Cheddar
108
What cheeses in WISCONSIN TRIO
50% Butterkase, 50% Fontina
109
After taking the cheese order turn burner to
MEDIUM 2
110
Immediately before making cheese turn burner to :
HIGH 3
111
After making cheese turn burner to
LOW 1
112
BNO Cheese Ingredients
4oz Boston Lager, Bacon mustard, Tabasco, Scallions, 7 turns pepper, Cheddar Blend
113
All of the ingredients that go into the cheese go on a _______ ______ ______
Linen Covered Tray
114
Never stir any items in the pot with a
DEMI SPOON
115
One bread bowl of every _ guests:
4
116
Which Breads are included in the cheese dippers?
Honey Wheat, Rosemary and French
117
All cheeses are made with an alcohol base besides:
SPINACH ARTICHOKE
118
After Preparing the Cheese turn Burner to
LOW OR 1
119
A unique Tangy & sweet dressing
House Dressing
120
Which Dressing goes on HOUSE SALAD
House dressing or peppercorn ranch
121
burgundy wine reduction with shallots infused
Burgundy Shallot Vinagarette
122
Which salad gets the Burgundy Shallot Vinegarette?
SPINACH MUSHROOM
123
Black Raspberry Vineagarette with a hint of walnut:
Raspberry black walnut vinaigrette
124
Which salad gets Raspberry black walnut vinaigrette
CALIFORNIA SALAD
125
Creamy caesar Dressing with a hint of Garlic and cracked pepper
CAESAR SALAD
126
Smooth and creamy Ranch dressing
PEPPERCORN RANCH
127
What is the Garlic and Wine seasoning/
Unique blend of spices
128
What three items must be on tray before bringing out salads
GARLIC & WINE seasoning, PepperGun,Correct Salads
129
What is in the Caesar Salad?
Parmesan Cheese, Parmesan coated pine nuts, croutons, romaine lettuce, Caesar dressing
130
What is in the California Salad?
diced tomatos, candied pecan pieces, Gorgonzola Cheese, ice berg romaine spring mix, melting pots Raspberry black walnut dressing
131
What is in the House salad?
Sliced egg, diced tomatos, cheddar mix, iceberg and romaine mix, croutons, scallions, house or peppercorn dressing
132
What is in the Spinach Mushroom Salad?
sliced baby portobello mushrooms, diced tomatos, chopped bacon, sliced red onion, Burgundy Shallot vinaigrette
133
What is in the BNO Salad?
Ice berg lettuce wedge, tomato slices, bacon, scallions, gorgonzola cheese
134
Which salads get SCALLIONS?
BNO, HOUSE SALAD
135
Which salads get CROUTONS?
House and CAESAR
136
When delivering the SPINACH MUSHROOM SALAD, which item is placed on tray last?
Burgundy shallot vinaigrette
137
Which salads get Tomato slices?
CALIFORNIA, HOUSE, SPINACH MUSHROOM
138
DO NOT _____ ___ SALADS.
AUCTION OFF
139
When do you bring out salads
1/2 way through CHEESE
140
DESSERT SET UP: what three items per guest?
small plate, fork and fondue fork
141
When you drop off chocolate turn burner to:
HIGH, 3, 15
142
All items can be dipped with the exception of
CHEESECAKE and POUND CAKE
143
When Chocolate presentation is done turn burner to :
low, 1, 5
144
What is on the Standard dessert plate?
8 strawberry halves, 2 OREO covered marshmallows, 2 Graham cracker covered marshmallows, 2 brownie pieces, 2 pound cake pieces, 1 chocolate covered cherry, 1 piece cheesecake, 4 slices banana, 4 rice crispy treats, coco powder dusted
145
How many strawberry halves go on standard dessert plate?
8
146
Chocolate Fondue to go ingredients:
4 ounces melted chocolate in 5 ounce soufle cup, 12 strawberry halves AND THE REST NORMAL
147
How big is the CHOCOLATE DESSERT TO GO soufflé cup and how many ounces melted chocolate inside
5oz with 4oz chocolate
148
What is omitted from the DESSERT TO GO box?
BANANAS because they brown
149
What must be included in the to go bag?
REHEATING INSTRUCTION CARD
150
What is in the ORIGINAL chocolate fondue?
MILK CHOCOLATE, PEANUT BUTTER
151
What is in the CHOCOLATE S'MORES FONDUE?
Milk chocolate, marshmallow creme, rum, graham crackers
152
What is in the BANANAS FOSTER FONDUE?
White chocolate, Banana, Dulce de Leche, rum
153
What is in the COOKIES AND CREAM MARCHMALLOW DREAM FONDUE?
Dark chocolate, marshmallow cream, rum, oreo pieces
154
What is in the Flaming turtle fondue?
Milk chocolate, caramel, pecan and rum
155
Does the COOKIES & CREAM get Flambe'd ?
YES
156
Which DESSERTS get FLAMBE'D?
Cookies N Cream, Flaming Turtle, Smores,Bananas foster, Special Event
157
What is in Yin and Yang?
DARK AND WHITE CHOCOLATE
158
You must ____ your chocolate tray first before ____ for chocolate
You must prepare your chocolate tray first before calling for your chocolate
159
What is the BNO Chocolate?
Milk chocolate, Peanut butter and Berry Puree
160
What is added to pot to make Bourguigonne and how much?
38 ounces of oil
161
Which cooking style gets 38 ounces of oil?
Bourgignonne
162
Which cooking style uses RED scoop?
Court Bouillon
163
Which cooking style gets GREEN scoop?
Coq au Vin
164
Which Cooking style gets BLUE scoop?
MOJO
165
How much water is added to court Bouillon
44 ounces
166
What gets added to Court Bouillon cooking style?
2 ounces Veggie GARNISH
167
Which Cooking style requires 44 ounces of hot water/
COURT BOUILLON
168
Which Cooking style gets 30 ounces hot water
COQ AU VIN
169
Which Cooking style gets 42 ounces of hot water?
MOJO
170
What is the BURNER setting for BOURGUIGONNE/
Medium 2
171
What is the burner setting for COURT BOUILLON?
High 3
172
What is the burner setting for MOJO
HIGH 3
173
What is the BURNER SETTING for COQ AU VIN?
HIGH 3
174
Which three Veggies are included in ENTREE?
MUSHROOM CAPS,BROCCOLI, RED BLISS POTATOES
175
What is the cooking time for BOURGUIGNONNE FILET MIGNON
1.5
176
What is the cooking time for BOURGUIGNONNE TERIYAKI SIRLOIN
1.5
177
What is the cooking time for BOURGUIGNONNE PEPPERED DUCK
2.5
178
What is the cooking time for BOURGUIGNONNE ANDOUILLE SAUSAGE
1
179
What is the cooking time for BOURGUIGNONNE CHICKEN
2.5
180
What is the cooking time for BOURGUIGNONNE SEAFOOD
2
181
What is the cooking time for BOURGUIGNONNE RAVIOLI
1
182
What is the cooking time for BOURGUIGNONNE VEGGIES
2
183
What is the cooking time for BOURGUIGNONNE MARINATED PORK
2.5
184
What is the cooking time for BOURGUIGNONNE POT STICKERS
1
185
What is the cooking time for Buillon,Mojo or Coq au vin Filet mignon
2
186
What is the cooking time for Buillon,Mojo or Coq au vin TERIYAKI SIRLOIN
2
187
What is the cooking time for Buillon,Mojo or Coq au vin PEPPERED DUCK
2
188
What is the cooking time for Buillon,Mojo or Coq au vin ANDOUILLE SAUSAGE
1.5
189
What is the cooking time for Buillon,Mojo or Coq au vin CHICKEN
2
190
What is the cooking time for Buillon,Mojo or Coq au vin SEAFOOD
1.5
191
What is the cooking time for Buillon,Mojo or Coq au vin RAVIOLI
1.5
192
What is the cooking time for Buillon,Mojo or Coq au vin VEGGIES
1.5
193
What is the cooking time for Buillon,Mojo or Coq au vin MARINATED PORK
2
194
What is the cooking time for Buillon,Mojo or Coq au vin POTSTICKERS
1.5
195
What is the GREEN GODDESS?
Sour cream, Cream cheese, chives, parsley and onions
196
What is the SESAME BATTER?
HEAVILY SEASONED BATTER WITH SESAME SEEDS AND A HINT OF RED WINE.
197
What is the TEMPURA BATTER?
A light asian batter.
198
What is the GORGONZOLA PORT?
RICH and ROBUST Gorgonzola cheese sauce
199
What is the Curry?
a light yogurt based curry
200
What is the Garlic Dijon Butter?
garlic, onion, dijon mustard, butter,cilantro, pepper and lemon
201
What is the Teriyaki Glaze?
Garlic, Onion and ginger
202
What is the Ginger Plum?
Red and Green bell peppers, Onion and a hint go Plum
203
What does the Green Goddess go well on?
Veggies, makes a great mushroom cap
204
What does the sesame batter go good on?
Chicken and Mushroom caps
205
What does the TEMPURA BATTER Go good with?
Seafood and veggies
206
What does the curry go well with?
Salmon and Veggies
207
What does the GARLIC DIJON BUTTER go well with?
LOBSTER TAIL
208
What does the teriyaki glaze go great with?
Steak Meats
209
What does the Ginger Plum go well with?
SHRIMP AND VEGGIES
210
What is the first step of the entree presentation?
PRESENTATION OF COOKING STYLE
211
What is the 2ND step of the entree presentation?
Explanation of ENTREE /VEGGIES
212
What is the 3RD step of the entree presentation?
BATTER
213
What is the 4TH step of the entree presentation?
COOKING TIMES
214
What is the 5TH step of the entree presentation?
PAUSE/QUESTIONS
215
What is the 6TH step of the entree presentation?
SAUCES
216
What is the 7TH step of the entree presentation?
PAUSE/ QUESTIONS
217
What is the 8TH step of the entree presentation?
REMINDERS
218
What do you remind guests of before leaving the table?
PLATTER TO POT TO PLATE, DONT EAT OFF FORK, POT AND HANDLE ARE VERY HOT
219
What comes with ATLANTIC SALMON and core sauces?
ATLANTIC SALMON ENTREE
220
What comes with the Childrens plate?
WHITE SHRIMP,CHICKEN, SIRLOIN AND RAVIOLI
221
Which a' la carte entree comes with WHITE SHRIMP,CHICKEN, SIRLOIN AND RAVIOLI
CHILDRENS PLATE
222
What comes with the filet mignon entree?
FILET MIGNON, MUSHROOMS, ASPARAGUS
223
What comes with the four course classic?
SESAME CRUSTED SUSHI GRADE AHI, ANGUS SIRLOIN,WHITE SHRIMP, HERB CRUSTED CHICKEN, PORK, TERIYAKI SIRLOIN
224
What comes with the French Quarter?
SPICY CHICKEN, SPICY FILET MIGNON , TABASCO, SPICY SHRIMP AND ANDOUILLE SAUSAGE
225
What comes with the land and sea?
CHICKEN BREAST, FILET MIGNON, WHITE SHRIMP
226
What comes with the PACIFIC RIM?
SHRIMP, TERIYAKI SIRLOIN, CHICKEN BREAST,PORK TENDERLOIN, DUCK BREAST, POT STICKERS
227
What comes with the seafood trio?
white shrimp, ahi tuna, salmon
228
what kind of sirloin comes in the SHRIMP AND SIRLOIN ?
TERIYAKI SIRLOIN
229
What comes with the vegetarian entree?
red potatos, asparagus, tofu, artichoke hearts, edamame or onion rings, raviolis, mushrooms, BNO PASTA
230
How many people are individual entrees meant for one person and include also cheese and chocolate can be added for how much extra?
COME WITH ONE SALAD. CHEESE AND OR DESSERT IS $8 more
231
our restaurants policy on substitution:
You can sub everything but FILET MIGNON
232
What comes with the BNO Entree BASIC?
MEMPHIS STYLE TENESSE BBQ PORK, BUFFALO CHICKEN, HERB CRUSTED SIRLOIN, WILD MUSHROOM SACCHETTI, OLD BAY SEASONED SHRIMP
233
What is added to COQ AU VIN at the table?
14 oz burgundy wine, 3 demi spoons of garlic, 10 turns pepper, 1 dressing boat of 3/4 mushrooms and 1/4 scallions
234
Which cooking style has 3 DEMI SPOONS of garlic?
COQ AU VIN
235
Which cooking style gets 10 turns of pepper?
COQ AU VIN
236
What gets added to the MOJO COOKING STYLE?
1 DEMI SPOON GARLIC, 1 FULL SQUEEZE ORANGE HALF,1 FULL SQUEEZE LIME WEDGE, 1 DEMI SPOON CHOPPED CILANTRO
237
How much CILANTRO is used in MOJO style cooking?
1 DEMI SPOON
238
How much GARLIC is used in MOJO STYLE COOKING?
1 DEMI SPOON
239
Which cooking style doesn't get a slotted spoon?
BOURGIGNONNE
240
How to make BOUILLON REFILL
1 TBSP DRY BOUILLON MIX INTO 2 QUART PLASTIC , ADD 1 QUART HOT WATER
241
When do you bring dessert menu?
10-15 minutes before they finish their entree
242
What is the 10 step drop ?
remain in area for one minute
243
If a card can't be used use a ______
Insufficient funds card
244
WHAT IS BLAST?
Believe, Listen, Apologize, Solve, Thank Guest
245
Name 10 Beers we carry:
Bud Light, Sam Adams Boston Lager, Flying Dog Pale Ale, Shock Top Belgian White, Abita Amber Ale, Sierra Nevada, Stone IPA, Rouge Chocolate Stout, Shipyard pumpkin Ale, Stella Artois, Hoegarten, Murphy's Irish Stout
246
If someone asks for a Guiness offer this instead
MURPHY'S IRISH STOUT
247
Name a Red Wine we sell:
Pinot Noir- MARTIN RAY , Santa Barbara CA
248
Name a White Wine we sell:
Cupcake Chardonnay - CA
249
What is our well VODKA
SVEDKA
250
What is our well RUM
BACARDI
251
What is our well GIN
BOMBAY
252
What is our well SCOTCH
Cutty Sark
253
What is our well TEQUILLA
SAUZA
254
What is our well WHISKEY
JIM BEAN
255
Name a specialty drink:
sour patch,irvine apple,
256
Name a specialty drink:
sour patch,irvine apple,
