Our Business

Question 1

Our Goals

Answer 1

• Safe homes
• Safe roads
• Safe communities

Question 2

Our Functions

Answer 2

• Community support & reassurance
• Emergency management
• Keep the peace
• Law enforcement
• Maintain public safety
• National security
• Policing activities outside NZ

Question 3

Te Huringa o Te Tai

Answer 3

• Pou Mataara
• Pou Mataaho
• Pou Hourua

Question 4

Our relationship with Maori
Te Huringa o Te Tai

Answer 4

“Better outcomes for all by working in partnership with Maori”

Operationalised through our three pou:
* Pou Mataara
* Pou Mataaho
* Pou Hourua

Question 5

Our Operating Model
Prevention First…

Answer 5

taking every opportunity to prevent harm

Question 6

Our Values

Answer 6

• Professionalism
• Respect
• Integrity
• Commitment to Maori & The Treaty
• Empathy
• Valuing Diversity

Question 7

Professionalism

Our Values

Answer 7

Look the part, be the part

Question 8

Respect

Answer 8

Treat others as they would want to be treated

Question 9

Integrity

Answer 9

Actions say it all

Question 10

Commitment to Maori and the Treaty

Answer 10

Stand together

Question 11

Empathy

Answer 11

Walk in their shoes

Question 12

Valuing Diversity

Answer 12

Many views, One Purpose

Question 13

Policing by consent…

Answer 13

to have the trust and confidence of all

Question 14

ACEs

Answer 14

Adverse Childhood Experiences
they include:
* physical & emotional abuse
* neglect
* caregiver mental illness
* household violence

The more ACEs a child experiences the more likely they are to suffer physically/mentally

Question 15

Te Whare Tapa Wha
(a wellness mindset)

Answer 15

• Spiritual
• Physical
• Mental & Emotional
• Family & Social
• Land/Roots

Question 16

Our Partners

Answer 16

Working with and beside:
* Maori, Pacific and ethnic communities
* Community groups
* Industry and business
* International partners
* Government agencies

Question 17

Our Culture

Answer 17

• collective effort for shared outcomes
• bringing humanity to every interaction

Question 18

Our Leadership

Answer 18

creating an environment where we:
* live our values individually and collectively
* are inclusive: everyone can be themselves
* enable our people to be their best, using the PHPF

Question 19

Our People

Answer 19

• are safe and feel safe
• fair to all
• valued
• compassionate and reflective

Question 20

Our Priorities

Answer 20

• Be first, then do
• Deliver the services New Zealander’s expect and deserve
• Focused prevention through partnerships

Question 21

Our Vision

Answer 21

To be the safest country

Question 22

Our Purpose

Answer 22

To ensure everyone can be safe and feel safe

Question 23

Our Mission

Answer 23

To prevent crime and harm through exceptional policing

Question 24

Elder Abuse
What is the concept of Elder Abuse?

Answer 24

Can happen once or repeatedly and comes in many forms, including:
* psychological
* financial
* physical
* sexual
* institutional
* intentional or unintentional neglect

Question 25

**Elder Abuse** How to identify potential abuse, including signs?

Answer 25

Remaining vigilant in various scenarios. Signs indicating potential abuse: * fearfulness * avoidance of eye contact * expression of worry, anxiety or withdrawal * physical and emotional changes *(sleep & eating habits, trembling, crying)*

Question 26

**Elder Abuse** What to do - initial actions?

Answer 26

**Engagement** * approach the individual * ask if they are okay and if someone is hurting them * offer support rather than advice **Taking action** * when receiving a complaint, even if unsure if it's civil or criminal, treat as a criminal concern * document complaint * gather statements * secure relevant evidence * interview involved parties cautiously *(avoid endangering the victim or compromising evidence)* **Seek expertise** * consult specialists in elder abuse * senior members experience in such cases * prosecutors * local advocacy services

Question 27

**Elder Abuse** External Support networks

Answer 27

* Office for Seniors *(Te Tari Kaumatua)* * Elder Abuse Response Service * Age Concern New Zealand

Question 28

**Elder Abuse** What is an Enduring Power of Attorney?

Answer 28

gives the person appointed as attorney complete control over the property or care and welfare matters stated in it. Subject only to conditions and restrictions contained therein.

Question 29

**Elder Abuse** What is Inheritance Impatience?

Answer 29

A term referring to the increasingly prevalent issue of elder financial abuse and is a by-product of our ageing population and increasing life expectancy rates, where adult children must wait longer for their inheritance.

Question 30

**Elder Abuse** Decision making - deciding on responses

Answer 30

**Criminal vs welfare** * this should consider inputs from support workers, victims and appropriate personnel involved **AWHI Approach** * this is a complementary approach, not a replacement * referral to AWHI used alongside a thorough investigation ensuring concurrent engagement with appropriate support systems