outlook

Question 1

rrs feeds

Answer 1

really simple syndication

Question 2

calendar

Answer 2

viewing and scheduling appointments events and meetings

Question 3

contacts

Answer 3

keeping track of mailing addresses, numbers and email addressses

Question 4

tasks

Answer 4

managing and organizing to do lists

Question 5

notes

Answer 5

storage area for any unstructured information

Question 6

journal

Answer 6

tracking info about items you send or receive files that are created with office. must be enabled with add or remove buttons

Question 7

shortcuts

Answer 7

list of shortcuts to folders that do not have buttons on the navigation pane

Question 8

domains

Answer 8

.com (commercial organization) .edu (educational) .gov (government agency) .mil (military organization) .net ( network centre and resource) .org (other not-for-profit) .ca (canadian organization) .uk (united kingdom)

Question 9

3 Microsoft message formats

Answer 9

rich text, plain text, HTML (hypertext markup language)

Question 10

reading mail

Answer 10

unread mail, mail flagged for follow-up, mail neither unread or flagged, important mail

Question 11

mail from people and lists

Answer 11

mail from and to specific people, mail from specific people, mail sent directly to me, mail sent to distribution lists.

Question 12

organizing mail

Answer 12

categorized mail, large mail, old mail, mail with attachments, mail with specific words

Question 13

custom folders

Answer 13

provides access to every attribute and property of a message to use in your criteria

Question 14

contact window information

Answer 14

general- basic info, details- additional info, activities-linked to the contact, certificates-digital id for sending encrypted mail, all fields- additional fields for info

Question 15

electronic business card

Answer 15

has basic info, vCards have all available contact info

Question 16

card style when printing

Answer 16

card-prints all cards at one time from top to bottom, small booklet-prints on pages designed to be double sided, medium booklet, memo-detailed, sequential list of all contacts, phone directory-names and phone numbers in a condensed format

Question 17

when creating a new folder

Answer 17

ctrl-shift-e

Question 18

default view for contacts folder

Answer 18

business cards

Question 19

table view

Answer 19

can sort information by particular fields to see relationships between contacts that may not be obvious

Question 20

LDAP

Answer 20

lightweight directory access protocol

Question 21

address book

Answer 21

ctrl-shift-b

Question 22

2 ways to search the address book

Answer 22

using the keyboard,using the find command

Question 23

wavy red underline

Answer 23

multiple matches are found in the address book

Question 24

dash green underline

Answer 24

multiple matches found in the address book, the name offered is the most recent

Question 25

solid underline

Answer 25

single match was found

Question 26

distribution list

Answer 26

collection of contacts from your address book that you treat as a single entry, can be made up of any number of contacts. can be stored in the contacts folders and display the name of the group in the name banner

Question 27

find button

Answer 27

there is no find button displayed on the select members form, but the address book find command can be accessed by clicking advanced field