Overview

Question 1

List the operating bases for jet2.com

Answer 1

Belfast–International
Birmingham
Bristol
East Midlands
Edinburgh
Glasgow
Leeds/Bradford
Liverpool
London–Stansted
Manchester
Newcastle upon Tyne

Question 2

In which year was Channel Express founded?

Answer 2

1983

Question 3

What is the approximate fleet size?

Answer 3

100

Question 4

Approximately how many destinations does the airline serve?

Answer 4

67

Question 5

In which year did the airline commence passenger operations?

Answer 5

2001

Question 6

In which year was the jet2.com brand established?

Answer 6

2002

Question 7

What is the company’s slogan?

Answer 7

“Friendly Low Fares”

Question 8

When was the East Midlands base opened?

Answer 8

2010

Question 9

Approximately how many employees does the airline have?

Answer 9

13,000

Question 10

Who is the executive chairman?

Answer 10

Phillip Meeson

Question 11

Who is the CEO?

Answer 11

Steve Heapy

Question 12

Who is the managing director?

Answer 12

Phil Ward

Question 13

When was Jet2holidays launched?

Answer 13

2007

Question 14

How many passengers did the airline carry in 2022?

Answer 14

Approximately 15 million

Question 15

How many B737-800 does the company have?

Answer 15

82 in service, 4 more on order

Question 16

How many A321neo have the company ordered?

Answer 16

up to 75

Question 17

What is the slogan of Jet2Holidays?

Answer 17

Package holidays you can trust.

Question 18

Which awards did jet2.com win in 2023 (so far)?

Answer 18

• Feefo Trusted Service Award
• Which? Recommended Provider
• Globe travel awards best short haul airline and best Short Haul Tour Operator

Question 19

True or false: Jet2Holidays is the largest tour operator in the UK?

Answer 19

True (overtook TUI in 2023).

Question 20

Which was the first jet2.com base to be opened, where was its first destination and in what year was the first flight?

Answer 20

Leeds Bradford
Amsterdam
2003

Question 21

In what year was jet2’s second base opened and where was it?

Answer 21

2004, Manchester.

Question 22

What was the company’s previous slogan and when was it changed?

Answer 22

‘The North’s Low Cost Airline’
2008

Question 23

In what year did the company receive its first new B737-800?

Answer 23

2016

Question 24

In what year was the maintenance hangar at Manchester Airport opened?

Answer 24

2016

Question 25

Top destinations from EMA?

Answer 25

Crete, Ibiza, Tenerife, Alicante, Antalya, Dubrovnik

Question 26

Who is the chief financial operator?

Answer 26

Gary Brown

Question 27

Which three bases were opened in 2005?

Answer 27

Newcastle, Blackpool and Edinburgh

Question 28

When did the company buy its first B757-200?

Answer 28

2005

Question 29

In what year did Channel Express float on the stock market?

Answer 29

1988

Question 30

When did Channel Express gain TRTO status?

Answer 30

1998

Question 31

When did Dart group first purchase B737-300QCs and what does the QC mean?

Answer 31

2001 Quick change

Question 32

In which year did jet2.com fly its millionth passenger?

Answer 32

2004

Question 33

In what year did jet2.com fly it's 20 millionth passenger?

Answer 33

2010

Question 34

What bases were opened in 2016

Answer 34

Birmingham London Stansted

Question 35

In what year was the Bristol base opened?

Answer 35

2021

Question 36

What are the jet2.com and Jet2holidays values?

Answer 36

Create Memories Be Present Work as one team Take Responsibility

Question 37

jet2.com and Jet2holidays won a Which award in 2022, what was it?

Answer 37

Travel brand of the year

Question 38

What is the company's chosen charity?

Answer 38

Hope for children

Question 39

What is the name of the company's sustainability program?

Answer 39

Jet2 Net Zero

Question 40

What are some of the ways the company is reducing its carbon footprint?

Answer 40

Offsetting ground handling emissions Powering offices with renewable energy. Offsetting airline emissions. Big order of A321neo which is the most fuel efficient airliner in its class. Working with a supplier of Sustainable Aviation Fuel

Question 41

By what year is the company aiming for net zero carbon emissions?

Answer 41

2050

Question 42

In terms of flight operations, how is the company reducing its carbon footprint?

Answer 42

- Ordered newer, more fuel efficient aircraft. - Single engine taxi - Careful route planning - PBN approaches - Reduced thrust T/Os and continuous descents - Electric ramp vehicles and fixed electrical ground power where available - Weight saving initiatives

Question 43

According to Atmosfair, where is jet2.com ranked in terms of airline efficiency?

Answer 43

11th out of 200 airlines.

Question 44

By how much does the airline aim to reduce CO2 per passenger by 2030?

Answer 44

10%

Question 45

Roughly how many routes do the company have?

Answer 45

More than 430

Question 46

Summarise the company's strategy going forward

Answer 46

- Growth of both Flight-only and package holiday products. - Careful control of our product - A memorable customer experience - Continued investment supporting sustainable long-term profit growth

Question 47

List some awards the company won in 2022 and 2023

Answer 47

2023 - Feefo Trusted Service Award. - Which? Recommended Provider, - Globe travel awards best short haul airline and best Short Haul Tour Operator 2022 - Travel Industry Awards - Airline of the Year - Which? Travel Brand of the year, Recommended Provider Status' and Top Scoring Airline in Which? Short-Haul Airlines survey. Top scoring Short-Haul airline in Which? ‘Covid Precautions Rated’ Survey. - Institute of Customer Service – ranked among the best companies in the UK for delivering first-class customer service. - Best Short-Haul Airline at the Travel Weekly Globes. - Number One Airline in the Best Places to Work in the UK at Glassdoor’s Employees’ Choice Award 2022.

Question 48

How did Jet2Holidays rank in the 2023 UKCSI?

Answer 48

- Jet2Holidays ranked 12th out of more than 280 major brands - Customer satisfaction score of 84.1 - Joint top ranked company in the tourism sector

Question 49

How did jet2.com rank in the 2023 UKSCI?

Answer 49

- Customer satisfaction higher than national transport average - Only airline to appear in top 50 organisations

Question 50

What accolade did jet2.com get from from Glassdoor in 2022?

Answer 50

- Number one airline in the Best Places to Work in the UK. - Satisfaction rating of 4.2/5

Question 51

Jet2Holidays increased its ATOL licence in 2023 to how many passengers?

Answer 51

5.8 million

Question 52

What is the Take Me There training program?

Answer 52

Our Take Me There training programme ensures each and every one of our colleagues is always ready to Create Memories, Be Present, Work As One Team and Take Responsibility.

Question 53

How is the financial outlook for Jet2 in 2023?

Answer 53

- Expecting to exceed full-year financial expectations, with a profit of £370-385 million. - Load factors are slightly ahead of the pre-pandemic winter 2018-19 season.

Question 54

When did the name change from Channel Express to Dart Group?

Answer 54

1991

Question 55

When did Channel Express start using the Lockheed Electra?

Answer 55

1989

Question 56

When did Dart Group first purchase A300s?

Answer 56

1996

Question 57

After the first route (LBA-AMS), what further routes did jet2.com add in 2003?

Answer 57

Alicante, Barcelona, Malaga, Milan Bergamo, Nice and Palma

Question 58

How many A320 neo have the company ordered?

Answer 58

35, with the option to extend up to 71.

Question 59

When was the Glasgow base opened?

Answer 59

2011

Question 60

Name some new routes from EMA?

Answer 60

Santorini, Prague, Krakow, Naples.

Question 61

In what year was the Belfast base opened?

Answer 61

2004