P2 Business Roles Flashcards
(69 cards)
Social responsibility
Social responsibility is a business’s duty to act in ways that benefit society and their evironment.
- caring for the environment,
- supporting communities,
- treating employees fairly,
- and being ethical in their practices.
It goes beyond making profits to positively impact people and the planet.
Corporate Social Responsibility (CSR):
a company’s [C]ommitment to manage the social, environmental and economic effects of its operations responsibly and in line with public expectations.
Outline the reason why socio- economic issues pose a challenges on businesses
Socio-economic issues create problems that can negatively affect businesses, such as:
1. Low Customer Support: Customers may have less money to spend, reducing sales.
2. Employee Absenteeism: Diseases like HIV/AIDS can cause employees to miss work, lowering productivity.
**3. Crime and Counterfeiting: **Theft, fake products, and illegal activities can lead to lost profits.
4. Corporate Social Responsibility (CSR) Pressure: Businesses may feel obligated to support struggling communities, increasing costs and lowering profits.
Meaning of socio-economic issues
Socio-economic issues are aspects that have a negative effect on the individual, communities and business.
These issues are societal and economic factors in the macro environment.
Initiatives that a business coul implement to deal with HIV/AIDS as a socio-economic issue
**Education and Awareness Programs:
**
Conduct regular workshops and training sessions to educate employees about HIV/AIDS, how it is transmitted, and how it can be prevented.
**Voluntary Counseling and Testing (VCT):
**
Provide access to free, confidential testing and counseling services for employees who want to know their status without fear of discrimination.
**Access to Healthcare and Treatment:
**
Partner with healthcare providers or medical aid schemes to ensure employees living with HIV/AIDS can access antiretroviral treatment (ART) and medical care.
**Workplace Policies:
**
Develop and enforce policies to protect employees from discrimination based on their HIV status. Include provisions for confidentiality and equal opportunities.
Creative thinking:
involves the process of generating innovative and
imaginative ideas.
Sustainable business practice:
a business practice that is
1. economically viable,
2. socially responsible, and
3. environmentally friendly
is usually regardedas being sustainable.
Indigenous knowledge:
the local knowledge that is unique to a given culture or society.
Non-conventional thinking:
thinking differently and looking at
something in a new way.
Mind mapping:
Mind mapping:
diagrams that represent ideas that are connected to a
central theme.
Force Field Analysis:
a technique used to determine the forces that are for
and against a decision.
Empty Chair Technique:
a role-play exercise that places a person across from an empty chair.
Nominal Group Technique:
a structured method for group brainstorming
that allows every member to come up with ideas on their own.
Brainstorming:
a group activity to find a solution for a specifi c problem by gathering a list of ideas spontaneously.
Forced combinations / Force-fitting
Force-fitting is a creativity technique where unrelated or random ideas, objects, or concepts are deliberately combined to spark new ideas or solutions.
Key Points:
**How It Works: **You take an unrelated concept and “force” it to connect to your challenge or problem. This compels you to think in ways you wouldn’t naturally consider.
**Purpose: **To break habitual thinking patterns and inspire creativity by introducing unexpected elements.
**Why It’s Useful: **It helps overcome mental blocks and encourages exploring unconventional solutions.
SCAMPER:
the name SCAMPER is an acronym that helps teams explore ideas from seven different perspectives.
It involves lateral thinking which helps explore new possibilities.
Delphi Technique:
a method that relies on a panel of experts to find
solutions to a problem.
Problem solving:
the process of finding solutions to difficult or complex issues
Problems can be solved by a group/team or an individual. Various techniques may be used.
The problem-solving cycle
A problem-solving cycle is a valuable tool that businesses can use to solve problems. The illustration below shows an example of a problem-solving cycle.
The problem-solving cycle Level 1
The problem-solving cycle Level 2
The problem-solving cycle Level 3
The problem-solving cycle Level 4
The problem-solving cycle Level 5
